McGrath Elmhurst Toyota

Wow. My wife and I came from Naperville because they had great reviews, and we were not disappointed. Before we started negotiating, there was no pressure from our salesperson, Andy. He simply wanted to sho great reviews, and we were not disappointed. Before we started negotiating, there was no pressure from our salesperson, Andy. He simply wanted to show us the highlights of the car and address the concerns that we had. He brought out his manager (Mike) and they both assured us that the issues would be resolved without question (A/C was not quite as cold as we wanted and steering made a strange noise). So far, it was the sign of a good dealership, but nothing outstanding. Then we got to negotiating - that's where I was impressed. I made my first offer and instead of the usual *frown/concerned look* and salesman saying "I know we don't have that much in it so you'll have to do better," I received an "I'll see what I can do to help you out." What a difference. They countered, I countered, and it was done! Although the car was a Certified Toyota and covered under a decent warranty, we decided to extend the bumper-to-bumper warranty for 5 years - essentially locking in our cost of ownership for the next 5 years. We received a great value and can't wait to take our Rav4 on every weekend trip! Thank you for going "against the grain" in the used car sales industry. You treated us like you had been on the other side of the desk and didn't insult us with a ridiculous counter-offer. Outstanding! More

I went into the dealership just really looking at the cars. I met Tom and right away i liked him. He was super nice and friendly. he started to show us a couple of cars and talked about prices. What i re cars. I met Tom and right away i liked him. He was super nice and friendly. he started to show us a couple of cars and talked about prices. What i really liked about him was that he was not pushy!! He told me to take my time and think about what i really wanted. About 3 weeks later we went back and was greeted by tom. We walked around the lot and looked at some more cars and again he was not pushy, but in the end we bought a car that i was very happy with and i am glad that he was the one that helped me! i recommend him to anyone who is looking to buy a car at this dealership! Thank you so much tom! you were xxx awesome!! lol. More

Tomas was an amazing sales associate, he was very knowledgeable, friendly, patient and always made us feel at ease when making our final decision. When we first went into Elmhurst Toyota we were not knowledgeable, friendly, patient and always made us feel at ease when making our final decision. When we first went into Elmhurst Toyota we were not sure if we wanted a new or used car. Tomas took the time to show us both new and used cars within our price range. After our first visit we had an idea of which car we were going to get but were not ready to buy yet. Tomas understood our situation and said he would be there when we were ready to buy the car and to contact him in the meantime should we have any other questions for him. About a month later we returned to the dealership to buy our car and we were greeted at the door by Tomas and he remembered which cars we were looking at and who we were. Before buying the car Tomas answered the rest of our questions and took us for a test drive. We ended up waiting 3 weeks for the model and color of the car that we wanted to arrive. Tomas called us as soon as it came in, and was just excited about the cars arrival as we were! When we came to pick up the car Tomas greeted us at the door and took the time to go over all of the features of the car, set up the Blue-tooth and answered any other questions that we had. Overall, working with Tomas was a great experience!! He exceeded our expectations with the service that we received. We would definitely recommend Tomas and Elmhurst Toyota to our friends and family. We absolutely love our new car and the experience that we had working with Tomas!! Thank you for all of the time that you spent working with us, we truly appreciate it! More

Curt is great, he´s got all the knowledge about Parts and helps us on his direct and uncomplicated way. Whenever we send a mail, we get a straight and helpful answer! He delivers parts from states Parts and helps us on his direct and uncomplicated way. Whenever we send a mail, we get a straight and helpful answer! He delivers parts from states most times a lot faster than our Toyota-Dealer 2Km from us - and we´re here in Bavaria / Germany!!! We really appriciate your help, thank you Curt. Herzliche Grüße aus Deutschland und Danke! Torsten Riedel www.provotekk.de More

Tom the salesman was very nice to work with. He did not pressure us, and answered all of our questions. This is the 2nd car we bought from this dealer. pressure us, and answered all of our questions. This is the 2nd car we bought from this dealer. More

Curt Aingwer has always been very helpful and knowledgeable. He is an asset to the Supra community and I would highly recommend Elhurst to anyone. knowledgeable. He is an asset to the Supra community and I would highly recommend Elhurst to anyone. More

I had purchased a new Solara for my wife a few years back from Elmhurst Toyota and I remembered the purchase as being a pretty good experiance so when I spotted the vehicle I was interested in I went to thei from Elmhurst Toyota and I remembered the purchase as being a pretty good experiance so when I spotted the vehicle I was interested in I went to their web-site to get the particulars and as it had all of the equipment I was interested in I went to talk to the saleman whoose name was mentioned on the internet. This turned out to be Steve Salidas who was great to deal with. More

Michael Wishne, Used Car Director was great to work with an a man of his word. It all starts with leadership and he set the tone for my experience. CS-Chicago an a man of his word. It all starts with leadership and he set the tone for my experience. CS-Chicago More

Our experience at Elmhurst Toyota was excellent from the moment we walked in the door. We had been to other dealerships & felt the most comfortable & welcomed at Elmhurst Toyota. Leo showed us exactly wha moment we walked in the door. We had been to other dealerships & felt the most comfortable & welcomed at Elmhurst Toyota. Leo showed us exactly what we wanted, didn't try to pressure us into anything & came right out of the gate with an excellent price. We thought that it was a nice touch that we were sent a thank you note right after our visit. After thinking over our options, we went back to Elmhurst Toyota, worked with Leo, the manager, & the finance department to purchase our very first Toyota. The experience was smooth from beginning to end & we are loving our new Highlander. Thanks Elmhurst Toyota for being so welcoming & honest throughout the whole process. More

We are simply delighted with our car buying experience at Elmhurst Toyota. Our search for a new Toyota Highlander began over 3 months ago. My husband and I were weighing new and certified used options, and d Elmhurst Toyota. Our search for a new Toyota Highlander began over 3 months ago. My husband and I were weighing new and certified used options, and did a copious amount of research to better understand the car buying experience. My husband is a lawyer and tough negotiator, which I knew would make the car buying experience 'interesting', to say the least. We connected with Igor Zigic at Elmhurst Toyota, and his friendly, straightforward sales approach made us feel comfortable and at ease with the negotiation and purchase process. We left our local Toyota dealerships in the downtown and Northside areas feeling defeated and a bit perturbed by the sales approach. Igor consistently met and exceeded our expectations by providing us with honest and straightforward feedback regarding the Highlander purchase process and pricing. He worked with us each month, as we awaited new incentives and weighed different vehicle options. Igor was patient, consistent, and again, the most straightforward and honest sales person, encouraging us to gather other quotes and never pushing us to 'commit' when we were not ready. He ALWAYS beat every other quote we could find out there (and we gathered quite a few!) Ultimately, we ended up purchasing a beautiful 2011 Toyota Highlander Limited from him, off the showroom floor, with a Navigation and DVD Entertainment package. We couldn't be more pleased with the purchase, in terms of both the vehicle, the sales and purchase experience, and-- most importantly -- the price we negotiated with Igor. He even called us the following day and spent over an hour on the phone with me, helping me connect my Bluetooth audio functionality to the Highlander (this allows me to stream Pandora radio while driving!). When I was experiencing trouble (due to my iPhone requiring a simple update), Igor even offered to drive into the city on a Friday and stop by our house to assist in this simple audio sync. Needless to say, I was able, with his patience and 'let's make it work' attitude, to get the audio synced properly. To offer to go that extra mile for his customers though-- that says everything about Igor. We are Elmhurst Toyota, and Igor-devoted, customers forever, and will continue to bring them our business, even though we live 20+ miles away in downtown Chicago! More