McGrath Elmhurst Toyota

My experience with this dealership is more than 5 years ago but still leaves a raw taste when I think of it. I bought a new Toyota RAV 4 in 2007. I knew exactly what I wanted and read out the details t ago but still leaves a raw taste when I think of it. I bought a new Toyota RAV 4 in 2007. I knew exactly what I wanted and read out the details to the sales person (don't remember her name). She assured me that its exactly the same. One of the options was the daytime running lights. The following week after purchase, I realized that the lights don't turn on. I called the sales person. She assured me that it should be on and that I could go to any Toyota service center to get it fixed. When I took it in, they looked up the VIN and told me that the model does not have the DRL option installed. I called the sales person back. she would not come to the phone and I left a detailed message. Further repeated attempts to reach her were of no use. I called the manager and he claimed that I was lying, that the model I bought was one without this option. I left it there as it was not worth pursuing a $40 option further. But, their after sales treatment stays with me as one of my worst experiences ever. Never will I visit this dealership again. More

I was very pleased with the "over and above" help with my purchase and subsequent needs. Eddie explained, listened, didn't pressure, and was very business-like, yet friendly. Mike, above" help with my purchase and subsequent needs. Eddie explained, listened, didn't pressure, and was very business-like, yet friendly. Mike, as well. They honored the online quote I had gotten. I would recommend both and the dealership without reservation. More

Our experience of purchasing a new car from Elmhurst Toyota Scion was totally positive. Our sales consultant Andy Tylak treated us with care and respect. He was a careful, considerate listner who was Toyota Scion was totally positive. Our sales consultant Andy Tylak treated us with care and respect. He was a careful, considerate listner who was friendly, knowledgeable and helped assist us with our decision. Mike Hackett, Business Manager and James Magnelli, General Sales Manager helped us complete the necessary paperwork in a friendly manner. We will gladly recommend Elmhurst Toyota Scion to our friends and neighbors. More

It’s hard to believe car shopping can be a “ Fabulous Experience” I am sure, I am only one of the many people sending thanks & celebrating my joyous experience at the Elmhurst Toyota Dealership on L Experience” I am sure, I am only one of the many people sending thanks & celebrating my joyous experience at the Elmhurst Toyota Dealership on Lake Street in Elmhurst, Illinois… Upon entering Elmhurst Toyota I was warmly greeted by a man who introduced himself as Tony G. he is one of the managers. Tony introduced me to a Salesman named Steven Salidas. – This is when my wonderful journey started. Steven asked me all the perfect questions, always putting my needs , wants , and budget first. He listened to all my input with total interest and consideration. NO pressure, NO Hassel , just genuine honesty and sincerity and a true sense of caring to help me choose a car that I really liked and one that would suit me and one that I could afford… Steve is a “One of a Kind” Gentleman”. He was extremely patient and understanding answering all of my many questions while explaining every detail. He was amazing. Steven took the time to go to his boss Jim Magnelli to ask about the extra things I wanted my car to have. Jim was another excellent example of what Elmhurst Toyota is all about. Jim personally sat down with me to go over everything of concern to me. Detailing dollars, numbers, payments and anything I needed to make my “Wish List” complete. You can say, well that’s their job to sell a car but - their customer relations are extraordinary. I liked the fact that both Steven and Jim spoke with admiration about each other and also great words of respect and praise for their owner Kurt Schiele who makes sure that every customer leaves the showroom with exactly what they wanted. My impression was “What a Happy Working Family” … I purchased my dream car thanks to Steven and Jim. Bless you both. I am so very happy with my Toyota Camry. I walked in as a customer and walked out as part of the Toyota Family… Thanks so much again… Sincerely, Sally Schlikas More

Curt Aigner the Parts Manager is top notch, I buy parts for my 1993 Supra Turbo from him. He's always quick with quotes and shipping plus he has everything in stock. I wouldn't shop anywhere else!!!! Th for my 1993 Supra Turbo from him. He's always quick with quotes and shipping plus he has everything in stock. I wouldn't shop anywhere else!!!! Thanks Curt :-) Shawn Baumgartner More

the sales staff was very helpful when i stated a problem with the steering wheel they put the car on a lif to show there was no collosion or other repairs they also promised to have the wheel fixed and it w with the steering wheel they put the car on a lif to show there was no collosion or other repairs they also promised to have the wheel fixed and it was very happy with the car More

Elmhurst Toyota is the place to go for a new or used car. Rob was great. Friendly and knowledgeable and always listing to what we wanted and needed. We would definately go to Elmhurst Toyota and Rob again Rob was great. Friendly and knowledgeable and always listing to what we wanted and needed. We would definately go to Elmhurst Toyota and Rob again when we need another car. They do know how to treat their customers with care and respect. More

Excellent communication,great to deal with. Best prices Excellent communication,great to deal with. Best prices around, and i wouldn't go anywhere else. Curt Aigner is the best contact person i've ever de Excellent communication,great to deal with. Best prices around, and i wouldn't go anywhere else. Curt Aigner is the best contact person i've ever dealt with. More

We began our search process for a new Prius by contacting many dealers in the Chicagoland Area. Steven was the first to respond with the car we were looking for. He was very honest and friendly from the st many dealers in the Chicagoland Area. Steven was the first to respond with the car we were looking for. He was very honest and friendly from the start. Because the car we were purchasing was not on the lot when we first began our search, we had many conversations and encounters with Steven over a period of 2 weeks, and felt very comfortable by the time we actually purchased the car. He was very patient, and answered every question we had asked. The financing was quick and painless- a very positive experience. Even though this is not our nearest Toyota dealership, we plan on using their service department, and would definitely purchase a car from Steven again. More

When I stated that was looking for Manual transmission Corolla to Tommy he said Mike would help me to his ability to find one. And after explaining how 2011 Toyota Corollas were hard to find with manual t Corolla to Tommy he said Mike would help me to his ability to find one. And after explaining how 2011 Toyota Corollas were hard to find with manual trans he found one. Happiness. It was a quick and easy experience. That's why I'm a returning customer after 10 years and 240,000 miles to Elmhurst Toyota.Thanks. More