
McGrath Elmhurst Toyota
Elmhurst, IL
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My service on Tuesday, April 5, 2011 was excellent. Casey Lewis was the service specialist that I dealt with. Casey Lewis is extremely polite and professional. He answered any questions I had regardi Casey Lewis was the service specialist that I dealt with. Casey Lewis is extremely polite and professional. He answered any questions I had regarding my vehicle. I would definitely return to Elmhurst Toyota as well as tell my family and friends about their great service. More
My wife and I have leased 5 or 6 new Toyotas of varying models over the years from Tony and Igor and both have always been friendly, helpful, informative, and with our best interests at heart not only fina models over the years from Tony and Igor and both have always been friendly, helpful, informative, and with our best interests at heart not only financially but to obtain the maximum satisfaction with each new car. We have never been disappointed and highly recommend them and Elmhurst Toyota to anyone in need of a good deal. More
Faustino does a great job in providing service! He provides excellent customer service and takes the time to patiently review any potential problems. I would definitely recommend this dealer because provides excellent customer service and takes the time to patiently review any potential problems. I would definitely recommend this dealer because I know my car is in good hands. I am always reminded of services that need to be followed, however, I am not hassled with services that are not necessary. They also provide a tranquil environment while waiting for your car. Prior to this dealership, I was visiting another dealership who had poorer service, so I must say it's breath-taking to finally come a across a dealership where they put customer satisfaction first. More
I was greeted as soon as I walked in the door. The I was greeted as soon as I walked in the door. The service advisor listened to what I had to say abd understood my problem. I was given options and I was greeted as soon as I walked in the door. The service advisor listened to what I had to say abd understood my problem. I was given options and advice without pressure to choose an option. The work was done quickly and competently. The bill was exactly as expected. More
Dealer service was helpful and friendly, good estimate of time and car was ready when they said it would be. I thought the price was a little high for a 60,000 mile check up but I feel safer when the dealer time and car was ready when they said it would be. I thought the price was a little high for a 60,000 mile check up but I feel safer when the dealer performs any required service on my car. I'll go back when any additional service is required. More
I brought my '99 Avalon in for service and spoke with Service Writer, Terry Lewis. Terry was friendly, professional, and very knowledgeable. He was forthright about what work needed to be done and what c Service Writer, Terry Lewis. Terry was friendly, professional, and very knowledgeable. He was forthright about what work needed to be done and what could wait until the next visit. I was impressed with the people at the dealership. Everyone was very eager to be helpful, especially Terry. I have been a customer at Elmhurst Toyota for several years and only have my car serviced at this dealership. Their prices are competitive, especially with their specials and coupons. I am especially impressed with Terry Lewis and look forward to his expertise in servicing my vehicle whenever needed. More
I just bought my second car from this dealership and have had a wonderful experience both times! The salespeople are friendly and very efficient. They listened to what I wanted, my price range, and did every had a wonderful experience both times! The salespeople are friendly and very efficient. They listened to what I wanted, my price range, and did everything they could to accommodate what I was looking for. I test drove the car I wanted, had the price I needed and 0% financing approved, then signed the paperwork within about an hour and a half. I would highly recommend buying a new car here. More
I came in spontaneously for an oil change and was pleasantly surprised at the friendliness of the service advisors, Terry, Casey, and Tommy. I also had an interesting conversation with a parts depar pleasantly surprised at the friendliness of the service advisors, Terry, Casey, and Tommy. I also had an interesting conversation with a parts department employee, although I did not catch his name. I tell everyone I know to go to Elmhurst Toyota for their quality service and friendly environment. More
The quality of service is excellent at Elmhurst Toyota and with Faustino. When I called after work for a concern on an oil leak, Faustino at Elmhurst Toyota asked if I could come to the dealership that e and with Faustino. When I called after work for a concern on an oil leak, Faustino at Elmhurst Toyota asked if I could come to the dealership that evening. When I arrived, Faustino and the team of mechanics were in the service area when I drove in, and advised they would inspect the Toyota Yaris and check in the area of concern. Service was provided in a friendly, concerned manner, and the vehicle was inspected and serviced while I was in the comfortable area of the interior waiting room. As I found myself a cup of coffee and magazine, Faustino came to advise on the service needed, a gasket and new battery, and then proceeded to complete the work with the team at Elmhurst Toyota. When the service was completed within the same evening, Faustino brought me to the cashier who was friendly and efficient, and the price for the service reasonable and explained. Upon walking to my car, it was a pleasure to have had the vehicle washed and ready for me to drive home. The experienced personnel and the quality of work provided has me ready to ask again for service, when needed, from Faustino and Elmhurst Toyota. Thank you! More
ME GUSTO EL SERVICIO DEL VENDEDOR Y TODO EN GENERAL EN EL FUTURO ME GUSTARIA SEGUIR HACIENDO MIS SERVICIOS EN ESTE LUGAR TODOS FUERON MUY AMABLES EN KLOS DISTINTOS DEPARTAMENTOS. CON GUSTO RECOMENDARIA A MI FUTURO ME GUSTARIA SEGUIR HACIENDO MIS SERVICIOS EN ESTE LUGAR TODOS FUERON MUY AMABLES EN KLOS DISTINTOS DEPARTAMENTOS. CON GUSTO RECOMENDARIA A MI FAMILIA Y AMIGOS PARA QUE COMPREN EN ESTE LUGAR GRACIAS POR TODO More