
McGrath Elmhurst Toyota
Elmhurst, IL
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I cannot say enough how much I appreciate the friendly and professional service I receive EVERY time I take my Trundra to Elmhurst Toyota...!!! They always go the extra mile to make my visit quick and and professional service I receive EVERY time I take my Trundra to Elmhurst Toyota...!!! They always go the extra mile to make my visit quick and easy. I would not hessatate to recommend Elmhurst Toyota to my friends and family...! These great people have taken the drudge out of what usually is an un pleasant experience....! Thankyou Elmhurst Toyota! Dan Pearson More
I have been servicing my cars at this dealership for over 25 years and have also purchased or leased vehicles. The level of professionalism is uncomparable. I have never been pressed to purchase additional 25 years and have also purchased or leased vehicles. The level of professionalism is uncomparable. I have never been pressed to purchase additional services. Dan Briggs always explains in detail how different parts interact and why different services need to be performed. More
A very great dealership!! Enjoyed my buying experience. Both Steve and Todd were very helpful with me in making my choice in a new vehicle! Their knowledge was superb! They knew how to answer all my questi Both Steve and Todd were very helpful with me in making my choice in a new vehicle! Their knowledge was superb! They knew how to answer all my questions about the vehicle I chose. Todd worked very hard to find me the best deal in financing and found a monthly payment that I could afford. They both were not pushing and trying to close the deal. The dealership was absolutly beautiful inside. They washed and filled my tank on the car that I purchased! More
I purchased my 07 Toyota Prius at Elmhurst Toyota and have always had my car service with them. I live 1 1/2 hours away and pass two Toyota Dealerships coming to Elmhurst Toyota, i do not trust anyone w have always had my car service with them. I live 1 1/2 hours away and pass two Toyota Dealerships coming to Elmhurst Toyota, i do not trust anyone with my car but them. The Service Department is the best, the Service advisors take time to listen to my concern and answer any question i may have. I have worked with Tommy Mulak several time and found him to be very professional as well as the other Service Advisors. I will keep on driving 1 1/2 hours to Elmhurst Toyota because things are done RIGHT. More
Joe was courteous, helpful and professional. He helped me with a question I had about operating the DVD player in my Sienna. I have been a Siena owner/lessor for about 9-10 years. Going on my 3rd Sienna me with a question I had about operating the DVD player in my Sienna. I have been a Siena owner/lessor for about 9-10 years. Going on my 3rd Sienna. The service department is friendly and always eager to serve and meet the customer's needs and requests. Too bad I can't ever buy or lease from Elmhurst. Sales people are ok. Sales managers are grumpy and give off an aura that is not inviting at all. I am a 6 foot 2 inch tall guy, the managers just xxxx me off with their attitude so I go away. I can't imagine how they would intimidate a woman. I am always (tried twice at Elmhurst but it did not work out) able to find a much better price and better buying/leasing experience somewhere else. So at least Elmhurst has earned my service business because of their quaility people in that department. Thanks again Joe! My comment about the recommendation relates to the sevice department not the sales department. More
During the car buying process I was treated with great respect and kindness. I felt Steven was very genuine and never tried to pull the wool over my eyes. I would recommend anyone to his dealership, espec respect and kindness. I felt Steven was very genuine and never tried to pull the wool over my eyes. I would recommend anyone to his dealership, especially if this level of service is provided in the future maintenance of my vehicle. More
Elmhurst Toyota has become my favorite car dealership -- even though I have never set foot in the place! I bought my 2007 Toyota Solara from them on-line and had it shipped to me in Kansas City. Their w even though I have never set foot in the place! I bought my 2007 Toyota Solara from them on-line and had it shipped to me in Kansas City. Their website provided so many close up detailed pictures of every inch of the car that I felt perfectly comfortable buying it without seeing it in person. Since the car was covered by the Toyota Certified Pre-Owned warranty that gave me peace of mind as far as the mechanical aspect was concerned. I knew what I was looking for by doing a lot of research before I came across the car at Elmhurst. I got a GREAT deal -- really great -- and the transaction could not have gone any smoother. I emailed an offer to Rob Smithburg on a Saturday morning and we closed the deal before noon. He Fedex'd some papers for me to sign. I wired the funds to him and arranged for a shipping company to pick the car up in Chicago and deliver it to me in Kansas City. In just a little over a week, I had my new (used) car in my driveway and I just LOVE it. I would highly recommend Rob Smithburg and the rest of the folks at Elmhurst Toyota. More
I recently purchased a new car from Elmhurst Toyota. This was the most pleasant car buying experience I have ever had. I worked with Eric Finlon, he was excellent. When I left the dealership, I felt t This was the most pleasant car buying experience I have ever had. I worked with Eric Finlon, he was excellent. When I left the dealership, I felt terrific about the car buying experience, which rarely happens. I would highly recommend Eric and the dealership. More
I always enjoy my experience at Elmhurst Toyota. The employees are extremely friendly, courteous, and helpful. They are always willing to answer my questions and go the extra mile to provide great custo employees are extremely friendly, courteous, and helpful. They are always willing to answer my questions and go the extra mile to provide great customer service. The place is very clean and tidy. I especially enjoy the waiting area where there are tables, chairs, TV, and Wi-Fi (thumbs up). All in all - great dealership. More
We highly recommend this dealership and the salesman Rob Smithburg. Compared to other dealers Elmhurst Toyota is the most customer friendly. The sales staff let you look at the cars without attacking like Smithburg. Compared to other dealers Elmhurst Toyota is the most customer friendly. The sales staff let you look at the cars without attacking like sharks. The service department is good too. We wanted to pick up the car the next morning after having body molding installed instead of that evening, they were very accommodating. We bought a Venza and love it. More