
McGrath Elmhurst Toyota
Elmhurst, IL
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my experience at Elmhurst Toyota was a very enjoyable one, not only with a great selection and very reasonable negotiating, but a very friendly and knowlegable sales staff. Steven was great from start to one, not only with a great selection and very reasonable negotiating, but a very friendly and knowlegable sales staff. Steven was great from start to finish and i would strongly recomend him to all my friends More
Rob goes above and beyond the call of duty. I ran into him at the grocery store, he not only remembered me and my car, he offerred to make a service appointment for me when he returned to the store when I him at the grocery store, he not only remembered me and my car, he offerred to make a service appointment for me when he returned to the store when I mentioned that it had already been 6 months and I needed to get in for the 6 month service call. Then because of a storm forecasted, the service department became very busy just when I was going to leave for the appoinment he made for me. He told me that while they still would service my car, it was likely I would have to wait about an hour because of all the drive-ins. This enabled me to make the decision to make another appointment when service would be less busy. It was a huge convenience all the way around. Im blown away with the thoughtfulness Rob did both in making the appointment, reminding me and then alerting me to a potential big wait. YAY!!! Rob Smithburg is great and so is Elmhurst Toyota. More
I have been looking for a car for a few months. I walked in to the dealership, i was greeted by john tinault he had a lot of information about the vehicles and very helpful, so i ended up buying a toyota ca in to the dealership, i was greeted by john tinault he had a lot of information about the vehicles and very helpful, so i ended up buying a toyota camry from john. I am very happy with the car. I have also gotten service done to the car there and have no complaints about the work that has been done. More
An all around pleasant experience. We talked to Rob and set an appointment to look at a Corolla. It was freezing outside and Rob had the car warmed up before we arrived. He explained all the controls and set an appointment to look at a Corolla. It was freezing outside and Rob had the car warmed up before we arrived. He explained all the controls and answered all of our questions. We made us a great offer and we bought our Corolla that night and really enjoy it. I highly recommend Rob and this dealership. More
I'm looking for the right 2009-2010 used Toyota for me. Steven was very knowledgeable about their inventory, model/make features and able to answer all my questions. Steven was very nice and comfortable t Steven was very knowledgeable about their inventory, model/make features and able to answer all my questions. Steven was very nice and comfortable to talk to and will recommened him to friends. More
This is the fourth car I've purchased through Rob and I could not be more pleased. He is very professional and courteous. Todd the finance manager was pleasant and non-pushy. I have recommended this dea could not be more pleased. He is very professional and courteous. Todd the finance manager was pleasant and non-pushy. I have recommended this dealership and Rob to all my friends. I'll certainly be back for my fifth vehicle when the time comes. More
I often use Elmhurst Toyota to get parts. I own an '07 RAV4 LTD and a '95 Supra turbo 6sp. Most of my contact is with Curt Aigner. I am consistently amazed at his high level of customer service, great f RAV4 LTD and a '95 Supra turbo 6sp. Most of my contact is with Curt Aigner. I am consistently amazed at his high level of customer service, great follow up, and his help and understanding about what I need even when I have minimal part information. More
This dealer has a great service department. They take care of you as soon as you pull in. They are polite and helpful - explain everything before the work is done. The waiting area is also very nice. Th care of you as soon as you pull in. They are polite and helpful - explain everything before the work is done. The waiting area is also very nice. There is free coffee, comforable seating, a t.v. and a children's play area. I've never had such a nice experience having an oil change! More
My Car has a Toyota Recall related problems and I did not know. The Elmhurst Toyota staff members are very responsible, friendly and professional. They tested my car and told me the service is free of charge know. The Elmhurst Toyota staff members are very responsible, friendly and professional. They tested my car and told me the service is free of charge. They scheduled the date for replacing the part. It was a snow day, they put on the plastic and paper covers on the chair and pat. Their waiting area is very comfortable too. I like this service Toyota Service Center and would like to recommend to others. More
I did my research for a new Camry Hybrid online and Mike Stefanik was the first to respond. He responded quickly , answered my questions, and gave a price upfront for the car we were interested in. We ma Stefanik was the first to respond. He responded quickly , answered my questions, and gave a price upfront for the car we were interested in. We made arrangements to come in and see and drive the car. The car was ready for us when we got there. The whole sales process was quick and painless with no run around or vague answers. Mike is very friendly and easy to talk to. He makes you feel very comfortable to ask questions and call back if need be. More