
McGrath Elmhurst Toyota
Elmhurst, IL
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As soon as I walked into Elmhurst Toyota I was greeted by a few different friendly faces. I told them I was looking to buy a used car and gave a few details about my requirements: mileage, miles per gallon, a few different friendly faces. I told them I was looking to buy a used car and gave a few details about my requirements: mileage, miles per gallon, etc. I was shown a few different cars, but didn't fall in love right away. I left and received a phone call later that night about another car I might be interested in. Eddie Acosta texted me a few days later to follow up with me, which I really appreciated. I showed up about a week later unannounced, took a test drive with a different salesperson (Max) and fell in love with the car. Max was also a joy to work with. I came back the next day to sign with Eddie or Max, and Eddie happened to be around. I negotiated on the price and didn't feel taken advantage of. About a week later, Eddie continues to follow up with me to ensure my satisfaction, which makes me feel good about who I purchased from. I couldn't be happier with my decision to buy my first car from Eddie Acosta at Elmhurst Toyota. I have faith that if I have any issues in the future, they will be just as accommodating to me as they were when they first saw me as a potential customer. More
Outstanding service received from Eddie Acosta. He was friendly, professional and very knowlegeable. I even brought a family member the very next day to buy a car from him. I would definately recommend friendly, professional and very knowlegeable. I even brought a family member the very next day to buy a car from him. I would definately recommend him and this dealer to anybody looking to purchase a vehicle. More
My wife and I went to the dealership looking to purchase a 2010 Rav4 Sport 4wd. We went online first to view all of the dealership's inventory and found a couple of cars that met our needs. Our sales person a 2010 Rav4 Sport 4wd. We went online first to view all of the dealership's inventory and found a couple of cars that met our needs. Our sales person Mike Stefanik was very friendly and honest with us. He was very knowledgeable about the cars and did not pressure us. Once we decided on a car we wanted, Mike was helpful and made the dreaded negotiation process very painless. All said and done he we left with a great car at a great price. I highly recommend Elmhurst Toyota. Thanks again! More
We brought my mother's car in because it was damaged in a recent flood. Casey Lewis was assigned as our service contact. He is wonderful! It has been an absolute pleasure dealing with Casey. He always calls recent flood. Casey Lewis was assigned as our service contact. He is wonderful! It has been an absolute pleasure dealing with Casey. He always calls us with updates. We never have to call him or wonder about the status of the car. Casey updates us daily. When we met Casey in person to rent a car from the dealership due to the length of the repair, he greeted us with a HUGE smile. We cannot say enough nice things about Casey!!! More
I came into the dealership with a price quote from my insurance company. They gave me 3 different dealers prices. The Elmhusrt dealership didnt have the lowest price but with my printed price quotes, t insurance company. They gave me 3 different dealers prices. The Elmhusrt dealership didnt have the lowest price but with my printed price quotes, they readily matched the price. In fact since I had the price quote, price was never even really mentioned - I had to bring it up. Everyone is nice, friendly, patient and low key and knowledgeable - they have all the time in the world for you and product knowledge to help you make the decisions you want to make. I was blown away with the great service I received. More
I have now purchased 3 Toyota Prius cars with Steven Salidas at Elmhurst Toyota. The first one was a 2006 Barcelona red one that I traded in last May 2010. I traded for a black Pruis III ibn May 2010, w Salidas at Elmhurst Toyota. The first one was a 2006 Barcelona red one that I traded in last May 2010. I traded for a black Pruis III ibn May 2010, working with Steven again and was very pleased. Sdaly the car was totalled due to flooding last Sat. July 24th. I called Steven asking for a favor, could he pick Me up and drop Me off at the rental car place near the dealership as I had no way to get there. He was more than happy to help me out with the ride and even waited at the rental place to make sure everything was ok before leaving. I went to the Elmhurst Toyota dealership once I had My rental and we went over what cars were available and what financing, rebates, speacial deals were going on currently. He helped Me fill out all the needed paperwork and as always went above and beyond to make things go as smooth as humanly possible. I picked up My new blue Prius V today(7-29-2010) and it is great. Steven even helped Me fax some documents to My insurance claims adjustor to help expidite some monies I have coming back from the insurance claim. Steven is just a great guy overall in My experince. Yes he wants to sell you a car, but he also takes the time to help you find the right vehicle for you and over time develops a real "relationship" with you. He truly is a freind and not just a salesman! Thanks for helping take a lot of the stress out of a tough situation Steven. More
I recently purchased a new 2011 Avalon from Steven Salidas. Steven was extremely professional and very knowledgeable. I would definitely recommend him to my friends and family. I will definitely com Salidas. Steven was extremely professional and very knowledgeable. I would definitely recommend him to my friends and family. I will definitely come back to Elmhurst Toyota for any future auto purchases. More
The car buying experience I had with Steven was a pleasure. I knew what I wanted when I came in and gave Steven my requirements and he was able to meet them. He was very professional throughout the p pleasure. I knew what I wanted when I came in and gave Steven my requirements and he was able to meet them. He was very professional throughout the process. He didnt push me or try to rush me. The whole process only took 2 hours! The shortest time ever for buying a new car. :) Thanks to Tony and Tom too! More
We went into Elmhurst Toyota knowing what we wanted and wanted s soon as possible. With the help of Eric Finlon the car we wanted was found and delivered within a few days. They could have not made this a wanted s soon as possible. With the help of Eric Finlon the car we wanted was found and delivered within a few days. They could have not made this a better or easier experience. There were then a few things that we wanted added on to the vehicle and without even the slightest hesitation Eric took care of scheduling the service and arranged for a loaner to be ready and waiting. This was an amazing experience and if in the future I need another car there is nota doubt in my mind that I will return to the Elmhurst Toyota auto group. More
I bought a 2006 factory certified Rav4 from Elmhurst Toyota this month. Everyone Rob Smithburg in sales to Terry Lewis in the service department has taken care of everything I've needed and have been Toyota this month. Everyone Rob Smithburg in sales to Terry Lewis in the service department has taken care of everything I've needed and have been so friendly and professional that it's been a joy to do business at Elmhurst Toyota. More