795 Reviews of McGrath Honda of Elgin - Service Center
Very happy with the service. Jerry was very knowledgeable about our auto. Service was performed quickly and was explained to us. Appreciate the attention to detail. Jerry was very knowledgeable about our auto. Service was performed quickly and was explained to us. Appreciate the attention to detail. More
In 2012, I went to buy out my lease. They told me I had to get the car "certified" and pay $2,500.00 for that privelege. They had my car at least 4 days. When they finally told me the They told me I had to get the car "certified" and pay $2,500.00 for that privelege. They had my car at least 4 days. When they finally told me they were done with it, it was in the exact same sport where it was left. When I asked them for the paoerwork to see what they did to the car, they refused to show me anything. I called the dealership 4 or 5 times after that, even leaving messages for the GM, no response. I mentioned that what they did may be illegal, then I got a call back. They still refused to give me any paperwork, and from what I saw, they did absolutely nothing but take my money. I had to give 1 star, but 0 would be more appropriate. More
Generally good and I am confident they know what they are doing; just puzzling expensive. doing; just puzzling expensive. More
Went to get mirror fixed, two month later, they say they have no idea when it will comer in, and give me the run around when I call to ask. They won't contact me. have no idea when it will comer in, and give me the run around when I call to ask. They won't contact me. More
I have been coming to McGrath Honda since 1994 when I bought my first car from them. The service department is excellent, customer service is top-notch, everyone is always so nice, loaner cars or rides a bought my first car from them. The service department is excellent, customer service is top-notch, everyone is always so nice, loaner cars or rides are provided, prices are good, and they offer a free car wash, weather permitting. McGrath Honda in Elgin is an exceptional dealership. More