786 Reviews of McGrath Honda of Elgin - Service Center
The service department worked hard to get our vehicle fixed and back to us as promised. They kept me posted during the whole process. Great job. fixed and back to us as promised. They kept me posted during the whole process. Great job. More
My Service Advisor was Gerardo Sharif and he did a Fantastic Job! I want him as my Service Advisor from now on. He was very thorough, and I trusted the advice he gave me about my car. I even know what Fantastic Job! I want him as my Service Advisor from now on. He was very thorough, and I trusted the advice he gave me about my car. I even know what needs to be done on my next servicing. Appreciated him teaching me how to utilize Remote Start. I really appreciated the time he spent with me. More
First trip to your Service Dept. The young service writer was outstanding. (ten stars). Very knowledgeable, very hands on, wasn’t able to handle a technical question so called a mech The young service writer was outstanding. (ten stars). Very knowledgeable, very hands on, wasn’t able to handle a technical question so called a mechanic to help us get the answer we were looking for. I call that above and beyond. Thanks for a great day experience. More
We had an excellent experience, everything from the first time we checked in to pick up of our vehicle. It was completed before we expected. time we checked in to pick up of our vehicle. It was completed before we expected. More
This was my first time in the service department, and I was not disappointed. Jerry Nepermann guided me through my appointment from beginning to end. Everything went very smoothly, and we will certainly re was not disappointed. Jerry Nepermann guided me through my appointment from beginning to end. Everything went very smoothly, and we will certainly return for future service on both our Hondas. More
Jerry Nepermann always does an excellent job of explaining what needs to be done to my cars and why it should be done. Jerry makes sure he gives me an accurate estimate of my waiting time. explaining what needs to be done to my cars and why it should be done. Jerry makes sure he gives me an accurate estimate of my waiting time. More