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McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
786 Reviews

786 Reviews of McGrath Honda of Elgin - Service Center

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December 08, 2022

The. Service department staff were very helpful and friendly and our car was ready early More

by Rybakowski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 29, 2022 -

McGrath Honda of Elgin responded

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We are always happy to help!

November 27, 2022

The service department worked hard to get our vehicle fixed and back to us as promised. They kept me posted during the whole process. Great job. More

by sschupbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in service
Dec 29, 2022 -

McGrath Honda of Elgin responded

We appreciate your positive review about your recent experience with us!

November 25, 2022

My Service Advisor was Gerardo Sharif and he did a Fantastic Job! I want him as my Service Advisor from now on. He was very thorough, and I trusted the advice he gave me about my car. I even know what More

by charlestraugott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Sharif
Dec 29, 2022 -

McGrath Honda of Elgin responded

We appreciate your positive review about your recent experience with us!

November 24, 2022

Everyone was helpful and took care of my tire right away, even without an appointment. More

by jhildreth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward St. Michael
Dec 29, 2022 -

McGrath Honda of Elgin responded

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We are always happy to help!

November 23, 2022

Service was 5 star, am trying to buy new vehicle. Possibly ridge line. Salesman are alittle pushy. More

by davidwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie service
Dec 29, 2022 -

McGrath Honda of Elgin responded

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We are always happy to help!

November 22, 2022

First trip to your Service Dept. The young service writer was outstanding. (ten stars). Very knowledgeable, very hands on, wasn’t able to handle a technical question so called a mech More

by tgl610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer.(misplaced his card and recall his name.
Dec 29, 2022 -

McGrath Honda of Elgin responded

Your recommendation means so much to us and we are so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 18, 2022

McGrath took care of our service needs quickly and kept us informed of any issues that they found during inspection More

by Thedalys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ford
Dec 29, 2022 -

McGrath Honda of Elgin responded

Your recommendation means so much to us and we are so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 18, 2022

We had an excellent experience, everything from the first time we checked in to pick up of our vehicle. It was completed before we expected. More

by tsboberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Goldman was our Service Consultant
Dec 29, 2022 -

McGrath Honda of Elgin responded

Your recommendation means so much to us and we are so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 16, 2022

This was my first time in the service department, and I was not disappointed. Jerry Nepermann guided me through my appointment from beginning to end. Everything went very smoothly, and we will certainly re More

by jfester94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

November 10, 2022

Jerry Nepermann always does an excellent job of explaining what needs to be done to my cars and why it should be done. Jerry makes sure he gives me an accurate estimate of my waiting time. More

by jdbradburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

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