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McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
779 Reviews

779 Reviews of McGrath Honda of Elgin - Service Center

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November 18, 2022

We had an excellent experience, everything from the first time we checked in to pick up of our vehicle. It was completed before we expected. More

by tsboberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Goldman was our Service Consultant
Dec 29, 2022 -

McGrath Honda of Elgin responded

Your recommendation means so much to us and we are so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 16, 2022

This was my first time in the service department, and I was not disappointed. Jerry Nepermann guided me through my appointment from beginning to end. Everything went very smoothly, and we will certainly re More

by jfester94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

November 10, 2022

Jerry Nepermann always does an excellent job of explaining what needs to be done to my cars and why it should be done. Jerry makes sure he gives me an accurate estimate of my waiting time. More

by jdbradburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

November 08, 2022

The service team (Ray Pena and Jerry Nepperman) are "first class" at McGrath Honda. They helped me to fix my wife's car (brakes and oil change). Very easy process and they explained what needed to be d More

by Tim Mote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Pena & Jerry Nepperman
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

October 28, 2022

Gerardo Sharif was excellent. Took the time to explain what the mechanic found and what he was going to do next. It was a great experience. 👍 More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Sharif
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

October 28, 2022

The service department always goes over and above. I went in last minute for service and they took real good care if my car, and me. More

by Celeste_lapinskas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

October 27, 2022

Monika Krysinska, the service writer was awesome. Very friendly, knowledgeable and kept me apprised of my cars progress. More

by Keystone97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monika krysinska
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

October 21, 2022

Very friendly staff; attentive and they are pleasant to work with, the service department and sales. More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mojica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Hussain
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

October 08, 2022

Service center was very efficient and prompt. Oil Change and tire rotation was done. Finished up with a Car Wash. More

by Smile_tyme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

October 07, 2022

The customer service representative was great. He took us thru the entire process of a A1 checkup. More

by dcarpenter315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep not listed
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

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