McGrath Honda of Elgin - Service Center

The service department was courteous and my car was done in a timely manner. Martin was very helpful in scheduling a follow up appointment for my Honda. They washed the car too so I didn't have to take it in a timely manner. Martin was very helpful in scheduling a follow up appointment for my Honda. They washed the car too so I didn't have to take it separately for that. A good experience! More

The dealership is clean and comfortable to wait in. There is water and coffee. The employees are all happy and helpful. I asked a question about the sonar - where is it? so I can take care of things There is water and coffee. The employees are all happy and helpful. I asked a question about the sonar - where is it? so I can take care of things in the winter. Ray took the time to share with me where it was and asked if there was anything else. The work was done quickly and to satisfaction. The free car wash is a little disappointing. Seems like water is recycled and there fore there are always dirt spots on the vehicle. I mean I am all for recycling things but as a service it seems like it would be a bit better. More

APPOINTMENTS ARE EASY TO MAKE---THE SERVICE WRITER EXPLAINS THE COSTS---THEY WASH MY CAR --THE VIDEO THEY SEND FROM THE MECHANIC IS AWSOM !!! EXPLAINS THE COSTS---THEY WASH MY CAR --THE VIDEO THEY SEND FROM THE MECHANIC IS AWSOM !!! More

My experience was smooth and professional. I'm new to the area and it was my first time at this dealer. I will return for any future service I may need. I'm new to the area and it was my first time at this dealer. I will return for any future service I may need. More

Gerardo was very friendly and professional. He exceeded all my expectations and I will absolutely return. He exceeded all my expectations and I will absolutely return. More

Very friendly. Great service. Explained everything that needed to be done and only did work that was necessary. Great service. Explained everything that needed to be done and only did work that was necessary. More

Luis Varela was my service consultant and he was great - friendly and very responsive. Appreciated only doing the necessary work. friendly and very responsive. Appreciated only doing the necessary work. More

Ray did a great job scheduling and servicing my vehicle. Car wash maybe could be updated... didn't get my car very clean. Windshield was still covered in bugs! Other than that everything was great! Car wash maybe could be updated... didn't get my car very clean. Windshield was still covered in bugs! Other than that everything was great! More

Gerardo Sharif in service was very pleasant to work with. Not only is he very knowledgeable but he is also very honest and not pushy. I will definitely be bringing my car back to Gerardo. Its nice to w with. Not only is he very knowledgeable but he is also very honest and not pushy. I will definitely be bringing my car back to Gerardo. Its nice to work with someone you can trust. More

My service appointment went really well. My car was finished when promised and Monika was great to work with! My car was finished when promised and Monika was great to work with! More