780 Reviews of McGrath Honda of Elgin - Service Center
My service advisor was Monika Krysinska. She went above and beyond to provide excellent service. We had lost a set of keys to the car and she found them in the car, when it was in for serv She went above and beyond to provide excellent service. We had lost a set of keys to the car and she found them in the car, when it was in for service. I hadn't requested a loaner, thinking the shuttle would take me home and pick me up, but she provided a loaner, as there had been a few cancellations. She provided excellent suggestions for service, ones that would help with fuel efficiency, so important in this environment of escalating gas prices. I really appreciated her expertise AND her professionalism and warm friendliness. My experience with Monika, and McGrath, were first-rate. More
Gerardo promptly got me checked in and informed me what needed to be done. He also kept me informed of the progress of the service and my vehicle was ready at the promised time. needed to be done. He also kept me informed of the progress of the service and my vehicle was ready at the promised time. More
Monika was helpful from the beginning of the service call to the end. I felt happy that all the pertinent issues were completed in less time than expected. Thanks! to the end. I felt happy that all the pertinent issues were completed in less time than expected. Thanks! More
Jerry was very professional and efficient in our interaction, I used the shuttle and he took care of that and kept me informed as far as the pick up was comcerned interaction, I used the shuttle and he took care of that and kept me informed as far as the pick up was comcerned More
Very comfortable experience. Work done quickly and efficiently Service person was friendly and attentive. Always been satisfied here Work done quickly and efficiently Service person was friendly and attentive. Always been satisfied here More