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782 Reviews of McGrath Honda of Elgin - Service Center
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April 24, 2021
The service was great. This was my first time being serviced at McGrath. Everyone was very helpful and explained where I needed to go and what I needed to do. My car was done early and they provided serviced at McGrath. Everyone was very helpful and explained where I needed to go and what I needed to do. My car was done early and they provided a loaner for the day. More
by jankees
Employees Worked With
Riyhann Priester
April 23, 2021
Brian Couture was a absolute joy to work with. My issue was out of the ordinary and he delivered extraordinary service McGrath would be proud was out of the ordinary and he delivered extraordinary service McGrath would be proud More
by gregoryfitzgerald
Employees Worked With
Bryan Couture
April 22, 2021
Service Consultant and the lady who checked out the loaner were both very helpful. He asked follow up questions about the problem and I was in and out in 15 minutes. loaner were both very helpful. He asked follow up questions about the problem and I was in and out in 15 minutes. More
by russkemp
April 22, 2021
Rep Niko was incredibly professional, helped stay in budget with discounts on major service and had fixed a problem tire at no cost. He went above and beyond. Job well done! budget with discounts on major service and had fixed a problem tire at no cost. He went above and beyond. Job well done! More
by Slspfleming
Employees Worked With
Niko was the customer rep that did outstanding job, Bruce Breckenfelder
April 20, 2021
Excellent customer service. Jason and an associate helped expedite my car’s needed services to accommodate my schedule and offered the shuttle service. Thank you very much! expedite my car’s needed services to accommodate my schedule and offered the shuttle service. Thank you very much! More
by Pilot
Employees Worked With
Jason Goldman
April 17, 2021
We will never buy a car from McGrath Honda. We bought our recent Honda from Brilliance Honda in Crystal Lake. The McGrath service department is excellent. Jerry and Chris run an effective team. recent Honda from Brilliance Honda in Crystal Lake. The McGrath service department is excellent. Jerry and Chris run an effective team. More
by Dawn the therapist
Employees Worked With
Mohammed Hussain
April 16, 2021
Monika is great. Easygoing, knowledgeable and friendly. She explained what maintenance was due on my car and didn't pressure me to get it all done at once. I appreciate that! I go out of my way to go to She explained what maintenance was due on my car and didn't pressure me to get it all done at once. I appreciate that! I go out of my way to go to Elgin's McGrath Honda (I live in St. Charles), but it's far superior in staff, in service and especially the waiting area! More
by MARY ANN SCHMIDT
Employees Worked With
Monika
April 15, 2021
Easy scheduling. Quick response. Friendly service. Prompt service. Easy checkout. Comfortable waiting area. Professional explanation. Quote options for future repairs. Complimentary car wash. Overall outstan service. Easy checkout. Comfortable waiting area. Professional explanation. Quote options for future repairs. Complimentary car wash. Overall outstanding all the way around. More
by hollyrpayne
Employees Worked With
Roberto
April 15, 2021
Have been taking my odyssey here and now my Honda CR-V and all the service advisors have always been very professional, friendly and seem very knowledgeable. and all the service advisors have always been very professional, friendly and seem very knowledgeable. More
by whale.suzie
Employees Worked With
Nico Nieves
