McGrath Honda of Elgin - Service Center

Have been taking my odyssey here and now my Honda CR-V and all the service advisors have always been very professional, friendly and seem very knowledgeable. and all the service advisors have always been very professional, friendly and seem very knowledgeable. More

When I called about my car’s problem they were able to schedule an appointment on the same day. The service department responded quickly to my questions schedule an appointment on the same day. The service department responded quickly to my questions More

I have been well taken care of every time I have visited this facility. This past visit, Nico was very helpful and went out of his way to make my service visit extraordinary. this facility. This past visit, Nico was very helpful and went out of his way to make my service visit extraordinary. More

I like the many waiting areas. Nice to be able to have some distance between customers. I’m also happy this dealership is located near my house. It was the initial reason I purchased my car there. It’s some distance between customers. I’m also happy this dealership is located near my house. It was the initial reason I purchased my car there. It’s also very convenient for me to take it in when it needs repairs. The people who work there seem very friendly and genuinely care. Outstanding service, Thank You! More

Prompt, thorough and friendly service. Couldn't be more pleased. Big difference from my experience with a different dealer. I plan to switch to McGrath Honda for all my service needs. Thanks. pleased. Big difference from my experience with a different dealer. I plan to switch to McGrath Honda for all my service needs. Thanks. More

Roberto greeted me with a warm, sincere smile. He kept me informed all the way. He even took me into the service area to show me a filter on my car that needed to be changed. I also asked him if he coul me informed all the way. He even took me into the service area to show me a filter on my car that needed to be changed. I also asked him if he could have my license plate frames replaced. He said of course, no charge. When the car was done he checked the license plate frames and noticed that the rear frame was not changed. He himself found the frame and changed it himself. He went beyond to give me the best experience. He is a definite asset to your team, and a great reflection of your dealership. More

Prompt, service-oriented, and detailed. Malia was excellent at providing an in-depth look into what my vehicle needed. They even provided the shuttle to get lunch nearby. excellent at providing an in-depth look into what my vehicle needed. They even provided the shuttle to get lunch nearby. More

Good overall. Communication can be a little better, but work got done, and I am happy with the result. Hoping my car will be good to go for another 50k miles. work got done, and I am happy with the result. Hoping my car will be good to go for another 50k miles. More

Nico was friendly, knowable, and took care of some details that I requested! Previously I had requested those details be dealt with but they were not. Thank you, Nico! details that I requested! Previously I had requested those details be dealt with but they were not. Thank you, Nico! More