McGrath Honda of Elgin - Service Center

The adviser is very knowledgeable and courteous.. Evening appointment is available. Wait time is reasonable. Waiting room is super clean and comfortable. Good experience for oil change. appointment is available. Wait time is reasonable. Waiting room is super clean and comfortable. Good experience for oil change. More

Jerry is Great Jerry has been very helpful and accommodating regarding my vehicle service needs. As always, I appreciate the level of professionalism and follow up Jerry has been very helpful and accommodating regarding my vehicle service needs. As always, I appreciate the level of professionalism and follow up provided during my visits. More

My first visit with this location and was greatly pleased with the service and promptness of the work done. Also, was kept informed throughout the process. with the service and promptness of the work done. Also, was kept informed throughout the process. More

Good service but l had to wait a long time for break and steering fluids to be added. Too many words- too many words needed! steering fluids to be added. Too many words- too many words needed! More

It was ok. In for recall. Overall experience was ok. Just didn’t care too much for up sale pitches and it took longer than said. Just didn’t care too much for up sale pitches and it took longer than said. More

yearly oil change I'm extremely concerned about the recommended services you have listed as required from my visit on 2/8/2020. They are: replace spark plugs; adjust v I'm extremely concerned about the recommended services you have listed as required from my visit on 2/8/2020. They are: replace spark plugs; adjust values; replace both front sway bars and replace the battery which is only 1 year old. Your records should indicate all of this was previously done 6/6/2019..... How in gods name would this need to be done again so soon. I will not be using Honda for any repairs due to the fact I no longer trust you. Sincerely, Mariann Flores More

The service people were very friendly. They quoted that the service time would take approximately 90 minutes and I was ready to go in 30 minutes! Excellent! the service time would take approximately 90 minutes and I was ready to go in 30 minutes! Excellent! More

Came in for original oil change and rotation... told me time expectation and also very quickly fixed the nail in my tire. Also replaced my cabin filters. Very friendly staff. time expectation and also very quickly fixed the nail in my tire. Also replaced my cabin filters. Very friendly staff. More

Very friendly staff. Knowledgeable staff in the work Bay and they let you see your vehicle while it's being worked on if you ask them. If your car is in for more than 4 (I think) hours, they will give you and they let you see your vehicle while it's being worked on if you ask them. If your car is in for more than 4 (I think) hours, they will give you a loaner More

Honda Owner I have used other dealerships in the past, but this one goes above and beyond for service. I could not be more satisfied, and I hate taking the car in I have used other dealerships in the past, but this one goes above and beyond for service. I could not be more satisfied, and I hate taking the car in for service. More