McGrath Honda of Elgin - Service Center

Great Customer Service McGrath Honda of Elgin provides excellent customer service. Everyone is friendly and professional. McGrath stands by their word and takes care of cu McGrath Honda of Elgin provides excellent customer service. Everyone is friendly and professional. McGrath stands by their word and takes care of customers during and after the purchase of their vehicle. I love the free oil change, tire rotation. Waiting area is comfy and nice, offering cookies, water, coffee and tea to customers while they wait for car to be serviced. More

PAINLESS and PROFESSIONAL The staff here is EXCELLENT and very friendly. I was greeted immediately and everyone seemed to ask me if I was being helped. My first visit to the The staff here is EXCELLENT and very friendly. I was greeted immediately and everyone seemed to ask me if I was being helped. My first visit to the Service Department and I can see why other reviews are positive. As a woman, I never felt like they were pushy or talked down to me. LOVE those cookies! This is not your typical dealership, so glad I bought my car here. I will definitely be back! More

Super Service Scott O. Made my day. My McGrath Advantage expired a couple of weeks ago and since I never used it before due to my short daily commute, he was able t Scott O. Made my day. My McGrath Advantage expired a couple of weeks ago and since I never used it before due to my short daily commute, he was able to give me a free tire rotation and oil change today. Thanks Scott 👍😀 More

Service department Scott is a great addition to the service department. Always making us feel like family. Keep up the great work. This is my 6 or 7 vehicle purchased o Scott is a great addition to the service department. Always making us feel like family. Keep up the great work. This is my 6 or 7 vehicle purchased or leased. More

Prompt Service Service staff give accurate service times; my services have always been completed at the time promised or sooner. Service staff are always profession Service staff give accurate service times; my services have always been completed at the time promised or sooner. Service staff are always professional and courteous. More

Excellent Service with A Smile Ray met me the moment I drove in and took excellent care of me. It turns out that My service update would take longer than I had planned on, and he ar Ray met me the moment I drove in and took excellent care of me. It turns out that My service update would take longer than I had planned on, and he arranged for Steve to give me a ride home. Steve was awesome, friendly and outgoing. These two made for a very enjoyable experience, that will keep me coming back! More

Excellent Service as Usual! It is always a pleasure to have my automobile serviced at McGrath Honda because everyone I encounter is pleasant, friendly and completely professiona It is always a pleasure to have my automobile serviced at McGrath Honda because everyone I encounter is pleasant, friendly and completely professional in what they do. I have been coming to McGrath Honda since 2009 for service and they have gone above and beyond each time. Since my Acura is leased through McGrath Acura in Morton Grove, being able to service it in Elgin (where I live) is a huge plus as well! More

Friendly service, always! Every person I've had dealings with at McGrath Honda/Elgin has been freindly and very professional in every way. The service manager always greats me Every person I've had dealings with at McGrath Honda/Elgin has been freindly and very professional in every way. The service manager always greats me with a friendly hello and smile and asks if I have been updated on the status of my service. Jerry N. in the service department always takes time to discuss the concerns I might have and goes out of his way to make me feel special. I like it when people treat me well and take the time to be sure all my concerns are addressed. My wife, Joanne, and I are always going to purchase and new cars from Darek and we will always seek the advice for our service needs from Jerry. More

Excellent service from McGrath Honda I went to have the air bag recall repaired and they were very prompt, efficient and very professional. They checked the vehicle and found that some su I went to have the air bag recall repaired and they were very prompt, efficient and very professional. They checked the vehicle and found that some suspension bushings that were leaking. Bryan explained that Honda had extended that part warrantee for another weeks and that they could replace the parts for no charge. Thanks to the maintenance crew, my 2012 Pilot is just like new. Thanks guys, good job !! More

Tire service Excellent repair by Braden. Diagnosed and repaired quickly and correctly while I enjoyed a cookie and coffee. Jerry was also polite and helpful. Thank Excellent repair by Braden. Diagnosed and repaired quickly and correctly while I enjoyed a cookie and coffee. Jerry was also polite and helpful. Thanks McGrath Elgin! More