McGrath Honda of Elgin - Service Center

A Better Experience First time I had my car serviced at Mcgrath Honda, I was not very happy with the customer service. After I talked to Ron the service manager about the First time I had my car serviced at Mcgrath Honda, I was not very happy with the customer service. After I talked to Ron the service manager about the ordeal, I have noticed changes the past few times I have come back. Employees have made eye contact and offering great customer service when you first pull your car in for service. I'm very happy that Ron listened to customers comments like mine and for that Mcgrath Honda has won my service.... More

Somenone smoked in my wife's car during a brakes test Called the service manager (Scott?) twice who never returned the calls. In as much as the service has always been excellent, this total lack of concer Called the service manager (Scott?) twice who never returned the calls. In as much as the service has always been excellent, this total lack of concern by the service manager forces me to give them one star and obviously will chose another dealership from now on. More

Went in for my complimentary oil change. From start to finish, I was treated respectfully, kindly, and appreciatively. I was extremely impressed with my very professional experience at From start to finish, I was treated respectfully, kindly, and appreciatively. I was extremely impressed with my very professional experience at McGrath Honda, in Elgin. . More

Oil Change for CPO Civic I took my daughter's Civic in for an oil change for no charge. McGrath's CPO cars come with a long list of additional free services for the first yea I took my daughter's Civic in for an oil change for no charge. McGrath's CPO cars come with a long list of additional free services for the first year including oil changes, tire repair/replacement and dent removal just to name a few. The customer service at McGrath Honda is excellent bar none. Everyone is friendly and helpful at every level of interaction. They are organized and efficient as well. McGrath's level of customer service should be the standard other dealerships aspire. Of all the dealerships I've ever dealt with, McGrath is by far superior. They do more than just sell and service cars, they build relationships for life. More

Excellent dealership McGrath Honda has been an excellent dealership to work with. Derek Smorz is an excellent salesperson and service is always a good experience. Highly McGrath Honda has been an excellent dealership to work with. Derek Smorz is an excellent salesperson and service is always a good experience. Highly recommended. More

Attentive and Friendly I brought in my Accord for its first service. Since I purchased the car at McGrath it was all free, which is happiness :-) I did have a small issu I brought in my Accord for its first service. Since I purchased the car at McGrath it was all free, which is happiness :-) I did have a small issue (tire pressure alert) that returned after the visit, but Bryan helped me again and got it all set. More

ALWAYS GET MY PROBLEM TAKEN CARE OF THIS IS THE SECOND CAR I HAVE BOUGHT FROM THIS DEALERSHIP AND HAVE ALWAYS BEEN TREATED WELL AND HAVE BEEN SATISFIED WITH THE SERVICE I GOT THIS IS THE SECOND CAR I HAVE BOUGHT FROM THIS DEALERSHIP AND HAVE ALWAYS BEEN TREATED WELL AND HAVE BEEN SATISFIED WITH THE SERVICE I GOT More

Service of Oil Change, Tire rotation & rear differential Quality services and friendliness, even though busy on a Saturday. Took the time to explain what would be completed, how long it should take, and fol Quality services and friendliness, even though busy on a Saturday. Took the time to explain what would be completed, how long it should take, and follow up once finished. More

oil change Bought the car there and have Mc Grath advantage. So it makes it worth while to drive from Rockford. I averaged 30.7 miles to the gallon on the dri Bought the car there and have Mc Grath advantage. So it makes it worth while to drive from Rockford. I averaged 30.7 miles to the gallon on the drive there and back. More

Always great Service I leased by Honda HRV from McGrath because they not only offer good deals on their vehicles but always give outstanding service and they go over every I leased by Honda HRV from McGrath because they not only offer good deals on their vehicles but always give outstanding service and they go over everything with you. More