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McGrath Kia

Hiawatha, IA

4.2
101 Reviews
At McGrath Kia, we're more than just a dealership-we're a trusted part of the community, dedicated to serving drivers in Hiawatha, Cedar Rapids, and Iowa CIty since 1952. For over 70 years, we've helped customers find the perfect Kia, backed by expert service and a commitment to excellence. Here, it's not just about selling cars-it's about creating lasting relationships. From the moment you walk through our doors, you become part of the McGrath family. Whether you're searching for a new Kia, exploring financing options, or stopping by for maintenance, our team is here to ensure a seamless experience.
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1020 North Center Point Road

Hiawatha, IA

52233

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Showing 101 reviews

April 06, 2013

We were happy with every aspect of the sale. We were repeatedly thanked for the business. It was reinforced to us that if we had any questions or concerns we should never hesitate to ask. More

by rauch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
johnny eichenberger
Apr 08, 2013 -

McGrath Kia responded

Thank you for taking the time to let us know about your wonderful experience at the dealership. We agree, a customer should never hesitate to voice any concerns or ask any questions - we're here to help! We're glad you felt comfortable enough to ask and it's great to hear your experience went so positively. Thank you again and we look forward to seeing you again soon.

March 20, 2013

John did a good job of explaining the options for each vehicle, and going with us on multiple test drives of different vehicles. For a new salesman, he did a wonderful job. More

by iowaviking0413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rushford
Mar 21, 2013 -

McGrath Kia responded

Thanks for the wonderful review! We;ll pass on the compliments to John. Come back to see us again soon!

March 16, 2013

Everyone was so friendly and helpful. We don't get off work until 5:00 pm and they helped us get our vehicle purchased even after hours. Wyatt made sure we knew all the ins & outs of our new vehicle, More

by Chally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Snodgrass, Ashley Calef, Chris George, Matt Byers
Mar 18, 2013 -

McGrath Kia responded

If we seemed genuinely happy to have your business, it's because we were. :) Thank you so much for being a McGrath Kia customer and also for taking the time to write such a kind review. Please let us know if you have any questions for us and we will always be happy to help. Thanks again, and we hope to see you soon!

February 19, 2013

We used the KIA web sight to build the car we wanted, with just what we wanted down to the colors. But no-one for 200 miles had the color and options that were on our must list. Then we left our wants wi More

by EnderFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stocker
Feb 19, 2013 -

McGrath Kia responded

This is great to see and enjoy the Sorento!! Make sure to let Josh or TJ know if you need anything and thanks again for the business!

February 07, 2013

I had a monthly payment in mind, and I made it very clear that is where I was comfortable and could go no higher. They kept shooting monthly payments that were 100-150 more than I said I could afford. They More

by a_8403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse
Feb 16, 2013 -

McGrath Kia responded

Hello, We would like to let you know that we did receive your message and we do appreciate you taking the time to post it. It is important for us to hear all feedback and use it to better our business and create and outstanding experience for all customers. We have been in in the automotive business for over 60 years and know that having happy and satisfied customers is important to what we do. Our Pre Owned Vehicle Sales Director, Murphy McGrath, would like to discuss this with you in more detail if you would consider that? Please let us know your name and best way to contact you and he can reach out to you. Or if you prefer you can call him directly at 319-393-3300 ext 4860.

Feb 19, 2013 -

McGrath Kia responded

Hello a_8403, We are checking in to see if you will have time to reach out to Murphy McGrath this week and discuss your concerns? We are really hoping to gather some information so we can investigate this and see what could have been changed or how your frustration could have been prevented. Your concern is very important to us and we would like to help if possible.

Feb 21, 2013 -

a_8403 responded

I actually don't care to speak to anyone from Kia. I would have preferred the salesmen just being honest and saying at that time they didn't have a car that would work for the monthly payment I had in mind. They knew what I was looking for in a car, but instead I spent over 5 hours between 2 different days being taken from dealership to dealership and shown the exact opposite of what I wanted (The cars were absolute garbage and a major downgrade from my car I was looking to trade in). They made comments that insulted my intelligence. That very night after I left there, I went to Pat McGrath, worked with an awesome salesman, and the next day they pulled a beautiful car from your lot and got it for me at the monthly payments I could afford.

February 01, 2013

Justin was extremely friendly, helpful, and knowledgable of the Sorento and Optima. Bill Howie was great at getting us a low rate and quickly getting all the financing done. Would recommend MCgrath Kia to a More

by kris.rude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Corbin, Bill Howie
Feb 16, 2013 -

McGrath Kia responded

Hi Kris, Thank you for posting this and thanks for the business! Enjoy the Optima and make sure to let Justin Corbin know if you need anything!

January 30, 2013

I was very impressed with the dealership. It's a very comfortable environment, and all of the personnel I had the opportunity to work with were extremely competent and kind. Delightful experience! More

by JohnRoderick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Butterfield
Feb 01, 2013 -

McGrath Kia responded

Thank you for the business and for posting this. Let us know if you need anything!

January 22, 2013

Drew was great and answered all my questions and was very helpful. The process was excellent and fast I would recommend anyone to buy from Drew. More

by heguthrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tippie
Feb 01, 2013 -

McGrath Kia responded

We will make sure to pass this along to Drew Tippie! Thanks for the business and make sure to let Drew know if you need anything.

January 22, 2013

we have never been treated so kindly and with such respect as we were at mcgrath. We would never deal with any other dealership ever again. The people that work there go above and beyond . Thank you. More

by bonniemiller76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
wyatt snodgrass. travis ohrt. drew decap
January 18, 2013

Yes I would recommend this dealership to others. I have already made recommendations to my family,friends and co-workers. I felt I had a good experience with McGrath Kia. I felt no pressure to buy. I was g More

by Louis47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt, TJ,Travis,Jamie and Chris
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