Purchased a Nissan at a different location that needed service. Brought it here for service. Accused my husband of damaging "rental" and service department was extremely rude and disrespectful. We have no choice but to pay them. Be careful if you take a rental from them. I know we did not cause this damage and because we took a car covered in snow (our mistake) we now are forced to be taken advantage of. Learned our lesson the hard way. I would stay away from McGrath.
Traveled to the dealership from Rockford and when I got there found out the car I was financed for was sold. I told them I was on my way to get the vehicle but they sold it anyway and didn’t think to communicate that with me while I was on the highway there. So they wasted my time, gas, and tollway money.
I went to the dealership this evening on an internet appointment and met with Matt Velez. He was very knowledgeable and had great customer service skills. He was very direct and transparent. Even though we didn't purchase the vehicle I thought he should be acknowledged because my wife couldn't get passed the interior color.
Mollie McGrath and everyone else we worked with were outstanding. Mollie is the nicest person and knew everything I asked! Any question or concern I had was answered. I never felt pressure and they made sure of that! I would recommend this dealership to everyone and anyone. Mollie helped me find the perfect car. I will never go anywhere else. Ya'll rock and I couldn't thank you enough!
Mollie McGrath was wonderful when my husband and I stopped in to test out the Pathfinder. Answered all our questions with ease and no push. Explained the vehicle. After we test drove one we fell in love with it. Mollie got us all set up and even called to check on us. Has some confusion with the programing but she got us the answers and even offered to come by our house to help set it up. But after she walked us through we have it programed and my husband and I couldn't be happier.
Thank you Mollie we have no problem telling people where to go to get excellent care.
Karen & Hank Denecke
My family and I have been shopping at McGrath Nissan in Elgin, IL for almost ten years, and we've never had a bad experience with the sales department. Keith Kowalczyk, the general manager, has always been very helpful with getting us into the vehicle we want in the finance range that we wanted. Great dealership to shop with, we'll keep coming back!
Mollie, who was the wonderful sales woman that sold me my Nissan Sentra, did a wonderful job answering all of my questions and getting me the car I wanted! She will bend over back for you as a customer. I love this dealership. They always help me out when I need it. You should definitely check them out and get your car here!