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McGrath Nissan

Elgin, IL

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rated
109 Reviews

945 E. Chicago St

Elgin, IL

60120

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109 Reviews of McGrath Nissan

May 07, 2011

We had a great experience with McGrath Nissan of Elgin, IL. Their was no pressure by the salesman or sales manager at all. Out salesman, Steve Vlagos was very friendly and informative about the cars we l More

by missybobb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vlagos
April 27, 2011

The process of buying a car was seamless with McGrath. I really appreciated that they delivered on every one of their promises. I have exactly the car I wanted at the price I wanted. I had been shoppin More

by swilkenign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Vlagos, Manny Crisostomo, and GM, Keith Kowalcyzk, Manny Crisostomo
April 26, 2011

Ryan is a new sales man at the dealer but did above and beyond to answer any questions I had. He put up with my crazy family and made this the best experience I've ever had buying a car!!! I would definite More

by mkp1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Petrulakis, Ryan Petrulakis
April 12, 2011

very friendly and accomodating with our budget, not high pressure, love that we were able to drive the car home that evening to make sure we liked it before purchasing, they stayed open late for us, GREAT E More

by merrill787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve S, Steve V, Keith, Keith Kowalcyzk
April 01, 2011

We did a lot of research on purchasing the car. We visited 9 dealerships to test drive and personally view possible cars. As a result, we decided on a used Nissan Rogue with all wheel drive and the SL More

by markpeters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Bocardo
March 30, 2011

I went to McGrath Nissan after observing some disrespectful interactions between staff and other customers at a local Nissan dealer closer to my home. I chose McGrath Nissan since I have had ver More

by rlee2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel B and Steve S
March 26, 2011

I went to Mcgrath after having a bad experience at another dealer. I called ahead to see if the car I was interested in was available and talked with Todd. He was pleasant and his knowledge of the alt More

by 159159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Steve, Steven
November 17, 2010

Had a wonderful experience! Started out this experience at home emailing Todd. Who was very informative, professional and prompt with getting back to me with any and all questions I had. I met with Todd at More

by jlemvig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Miguel, Manny, Manny Crisostomo
November 12, 2010

Went for service for my Armada. Decided to try McGrath Went for service for my Armada. Decided to try McGrath Nissan because of issues with Anderson Nissan, which was the purchasing dealer. Also, I hav More

by Glenn Harrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyndy
October 31, 2010

Mollie the sales person was nice,polite,friendly - the main reason I went back there. I told her what I could afford. She called many times offering incentives, discounts and cash back. Great we had our n More

by awelker
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kieth and Mollie
Nov 16, 2010 -

McGrath Nissan responded

I am very sorry that this person feels the way they do. At McGrath Nissan we strive to exceed the expectations of each customer every day, every time, without exception. The mistake made was in the delivery of the vehicle, where the taxes were figured incorrectly. The selling price of the vehicle had never changed. I invited this customer in to work out a solution to the problem, however she has decided to purchase a different brand of vehicle. In the event that she changes her mind and decides to purchase a new or pre-owned Nissan now or in the future, I would like to extend an invitation to visit McGrath Nissan and work with me. Again, sorry for the mistake. Scott McGrath

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