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McGrath Nissan

Elgin, IL

4.9
116 Reviews

945 E. Chicago St

Elgin, IL

60120

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116 Reviews of McGrath Nissan

April 12, 2011

very friendly and accomodating with our budget, not high pressure, love that we were able to drive the car home that evening to make sure we liked it before purchasing, they stayed open late for us, GREAT E More

by merrill787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve S, Steve V, Keith, Keith Kowalcyzk
April 01, 2011

We did a lot of research on purchasing the car. We visited 9 dealerships to test drive and personally view possible cars. As a result, we decided on a used Nissan Rogue with all wheel drive and the SL More

by markpeters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Bocardo
March 30, 2011

I went to McGrath Nissan after observing some disrespectful interactions between staff and other customers at a local Nissan dealer closer to my home. I chose McGrath Nissan since I have had ver More

by rlee2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel B and Steve S
March 26, 2011

I went to Mcgrath after having a bad experience at another dealer. I called ahead to see if the car I was interested in was available and talked with Todd. He was pleasant and his knowledge of the alt More

by 159159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Steve, Steven
November 17, 2010

Had a wonderful experience! Started out this experience at home emailing Todd. Who was very informative, professional and prompt with getting back to me with any and all questions I had. I met with Todd at More

by jlemvig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Miguel, Manny, Manny Crisostomo
November 12, 2010

Went for service for my Armada. Decided to try McGrath Went for service for my Armada. Decided to try McGrath Nissan because of issues with Anderson Nissan, which was the purchasing dealer. Also, I hav More

by Glenn Harrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyndy
October 31, 2010

Mollie the sales person was nice,polite,friendly - the main reason I went back there. I told her what I could afford. She called many times offering incentives, discounts and cash back. Great we had our n More

by awelker
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kieth and Mollie
Nov 16, 2010 -

McGrath Nissan responded

I am very sorry that this person feels the way they do. At McGrath Nissan we strive to exceed the expectations of each customer every day, every time, without exception. The mistake made was in the delivery of the vehicle, where the taxes were figured incorrectly. The selling price of the vehicle had never changed. I invited this customer in to work out a solution to the problem, however she has decided to purchase a different brand of vehicle. In the event that she changes her mind and decides to purchase a new or pre-owned Nissan now or in the future, I would like to extend an invitation to visit McGrath Nissan and work with me. Again, sorry for the mistake. Scott McGrath

October 30, 2010

I have bought all three of my cars from McGrath Nissan, and combined with my immediate family we have purchased almost ten total. The management as well as the sales staff genuinely care about every custo More

by jeffreek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McGrath, Matt Seger, Steve Stanley, Fernando Flores, Yaseen Othman, Cyndy Ciesla , and several other employees in the Parts / Service Departments, Scott McGrath, Kane Meland
October 15, 2010

Went in to look at two cars. Found one we liked. We had already researched this type of vehicle and knew what we wanted.(Murano 08) Worked with Bob he ddi great job with my son in teaching him about the ca More

by tizone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Kaszniak
October 15, 2010

Bob and Manny worked very hard to get me into a car that my husband and I could afford. They also did a GREAT job at getting me a low APR..which is not always easy with a used car. They worked quickly to More

by Jmolen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Kasniak and Manny, Manny Crisostomo
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