McGrath Volvo Cars Barrington

The Volvo staff, specifically Alex and Julio, were great with the whole process of purchasing our Volvo. with the whole process of purchasing our Volvo. More

I had a great experience at this dealership. Very professional, friendly, and easy to work with. Julio is fantastic! Very professional, friendly, and easy to work with. Julio is fantastic! More

My wife and I recently purchased our first Volvo from Franz Mausser at McGrath Volvo. It was a very positive, pleasant experience as Franz explained all the cars features and McGrath extra benefits, alon Franz Mausser at McGrath Volvo. It was a very positive, pleasant experience as Franz explained all the cars features and McGrath extra benefits, along with an instructive test drive. There was no pressure. Just a genuine discussion of what we were looking for and how the Volvo was the answer. This is the way purchasing a car should be. More

I recently purchased my new Volvo XC90 from McGrath Volvo Cars Barrington, and the experience was outstanding from start to finish. Franz Mausser made the entire process smooth, transparent, and genuinely en Cars Barrington, and the experience was outstanding from start to finish. Franz Mausser made the entire process smooth, transparent, and genuinely enjoyable. He took the time to understand what I was looking for, answered all my questions without any pressure, and made sure I felt confident in every step of the purchase. Compared to other Volvo dealerships I visited in the Chicago area, including Lisle and Patrick Volvo, the difference was clear. Those experiences felt more transactional and less customer-focused, whereas McGrath Volvo Cars Barrington stood out for its professionalism, honesty, and attention to detail. Franz and the team went above and beyond to ensure I got the right vehicle at a fair deal [I ORDERED A CUSTOM XC 90 B5 6 seater] , and the overall atmosphere at the dealership felt welcoming and respectful throughout. I would highly recommend Franz Mausser and McGrath Volvo Cars Barrington to anyone considering a Volvo—this was easily the best car-buying experience I’ve had. More

Very positive experience with this dealership overall and with the brand specialist Franz Mausser individually. I would definitely be willing to purchase another used or new car from them and would recommend with the brand specialist Franz Mausser individually. I would definitely be willing to purchase another used or new car from them and would recommend them to anyone I know. More

Julio was prompt, knowledgeable and very easy to work with. I choose McGrath despite of its distance from my location mostly because they are much better to work with. with. I choose McGrath despite of its distance from my location mostly because they are much better to work with. More

I had an excellent experience working with Julio Z. to purchase my 2nd car from McGrath Volvo. Julio was knowledgeable, professional, and courteous throughout the entire process. The entire process wen to purchase my 2nd car from McGrath Volvo. Julio was knowledgeable, professional, and courteous throughout the entire process. The entire process went smoothly and efficiently and was a great car-buying experience. I can't recommend Julio and the entire team at Mcgrath Volvo highly enough. More

Fantastic service purchase was fast and seamless. Financing department is top notch. Would buy here again. Financing department is top notch. Would buy here again. More

The buying experience was quick and competent. After discussing details over the phone, paperwork was ready when I arrived to dealership. After discussing details over the phone, paperwork was ready when I arrived to dealership. More

I recently purchased a vehicle from McGrath Volvo Cars Barrington, and unfortunately, my experience was far below expectations, especially for what I assumed would be a higher-standard, premium dealership Barrington, and unfortunately, my experience was far below expectations, especially for what I assumed would be a higher-standard, premium dealership. The most concerning part of my experience was the lack of transparency and clarity around financing. I was enrolled in a third-party payment service during the process without a clear explanation of how it worked. Key details were not properly disclosed including the fact that it was a third-party service and not at all a part of Volvo Financial. I was also told by Pritesh, finance manager, that this setup would help reduce the term of my loan, which turned out to be misleading. Instead, it introduced additional fees and unnecessary complexity. More concerning, this third-party service failed to properly process my payment on time, which has now put me at risk of late fees with my lender. What was presented as a benefit has instead created financial risk, confusion, and significant time spent trying to resolve the issue on my own. When I reached out for assistance and asking some basic questions Pritesh didn't even bother responding to my email, but rather passed me along to the third-party customer service without even letting me know he was going to do that. Overall, very unprofessional. The vehicle delivery experience was also disappointing. There was no walkthrough of the car’s features. No explanation of basics like windshield wipers, driver assistance settings (Co-Pilot), or even guidance on setting up the Volvo app. In previous dealership experiences, this has always been a standard courtesy. Additionally, the condition of the vehicle did not meet expectations: The car was not properly cleaned, and I noticed interior stains the same day when arriving home. There were missing parts that were not disclosed at the time of purchase. I was told the tires were at ~50%, but a recent inspection showed closer to ~35% and that that same inspection identified additional issues that were not disclosed. Throughout the process, I was reassured that the vehicle had been inspected by certified Volvo technicians. Given the number of issues later identified, this raises concerns about how thorough that inspection actually was and the way that the technicians work. As this was my first premium car purchase, I expected a higher standard in both the vehicle and the overall experience. Unfortunately, that was not the case. Overall, this process created unnecessary stress, financial risk, and extra work on my end. I would strongly encourage others to carefully review all terms, and independently verify all information before proceeding. Though, if you can avoid this dealership at all, I would recommend that more. More