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McKenzie Buick GMC

Milton, FL

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Employees
Reviews
Vehicles
4.8
1,621 Reviews
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6500 Caroline St

Milton, FL

32570

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Showing 1,622 reviews

July 05, 2020

Great service and their pricing is fair. Probably could improve waiting area with some doughnuts.other than that my visit to have my oil changed was great More

by DEATONBIOMED
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
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Jul 06, 2020 -

McKenzie Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care!

July 05, 2020

Tom gameswell was excellent knew the vehicle was extremely pleased and thank you lisa mckenzie for the cookies. Very pleased with the buick and tom ! More

by KCALLAWAY69
Recommend Dealer
Yes
Employees Worked With
Lloyd Hemenway, Tom Gamewell
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Jul 06, 2020 -

McKenzie Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tom here at Mckenzie Buick-GMC! If you have any further questions, please give us a call. We're always happy to help!

July 04, 2020

Sales person was very professional and thoughtful made my experience very pleasant. Love my vehicle and great price thank you McKenzie motors. Would buy from them again More

by RLRJTIMMERMAN
Recommend Dealer
Yes
Employees Worked With
Terrell Jordan
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Jul 06, 2020 -

McKenzie Buick GMC responded

Hi, we are so pleased you enjoyed your visit to Mckenzie Buick-GMC! Thank you so much again for your feedback! We hope you have a great day!

July 03, 2020

Amazing Service! Exceptional people, so kind and helpful. I’ve been to numerous dealerships and looked at the same truck. THEY WON! Thank you Chief for your time, staying late to help us!!!!! More

by triphound
Recommend Dealer
Yes
Employees Worked With
Lloyd Hemenway, Mark Gilmore, David (Chief) Tillman
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Jul 06, 2020 -

McKenzie Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for the great review!

July 02, 2020

Very friendly/welcoming staff, showed great support for the military, overall a very smooth process of buying my car. Dave was super cool. Definitely Recommend this dealership! More

by OMoore3
Recommend Dealer
Yes
Employees Worked With
David (Chief) Tillman
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Jul 04, 2020 -

McKenzie Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Mckenzie Buick-GMC and we hope to see you again.

July 02, 2020

McKenzie Motors is very professional, My sales person, Mark Ciano has alot of patience he didn't rush me and he was very knowledgeable about each vehicle I looked at. Brandon in the financial Dept. Took h More

by STEPFOUNTAIN
Recommend Dealer
Yes
Employees Worked With
Mark Ciano II
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Jul 04, 2020 -

McKenzie Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

July 01, 2020

Good people good deals I would highly recommend. Had a great experience found exactly the car that I wanted and I really love it .I’m sure I’ll be back for more business More

by ADAMTILGHMAN
Recommend Dealer
Yes
Employees Worked With
Loyd, Mark Gilmore, Roberta Stuart, David (Chief) Tillman
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Jul 03, 2020 -

McKenzie Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mckenzie Buick-GMC and we hope to see you again.

July 01, 2020

Very pleased with the service that I received from McKenzie Motors this week. Everyone is always very professional and friendly. Keep up the good work. More

by SEGAFFNEY
Recommend Dealer
Yes
Employees Worked With
George in the Service Department
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Jul 03, 2020 -

McKenzie Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mckenzie Buick-GMC and we hope to see you again soon!

June 26, 2020

Always a pleasure to visit. They do great work at a reasonable price. The only issue I had with this visit is that red mud was splashed on the right side of the vehicle. I thin More

by tacrec1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
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June 26, 2020

Bad - Very Very bad This is the worst experience I have ever had. After ripping me for for $20,000 they accused me of cutting wires and removing the emissions from my ve More

by notcht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Gilmore, Roberta Stuart
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Jun 26, 2020 -

McKenzie Buick GMC responded

We do not think there is anything funny with a bad review, and now we will tell the rest of the story. You purchased the vehicle initially then altered the emissions at that time which caused the Duramax motor to go bad, it was replaced by a GM Certified Technician and could not have left our shop without the items being repaired properly and unchipping the vehicle which you had done to increase performance in the vehicle motor which also effects the emissions, 2k miles and 2 years later, yes years later the vehicle comes back and fortunately is still under the warranty from the Engine company however upon inspection you once again tampered with the system which we can tell once we hook it up to a GM Diagnostic tool and show it had been tampered with and as our technician stated this vehicle could not have left our shop 2 years ago with this issue it would not have run. Bottom line you voided your warranty once again because of your desire to tamper and modify this vehicle. The EPA is very vocal about people altering the emissions on their vehicles and we as a dealer can refuse and will refuse to work on altered vehicles, and if you go to the EPA website you will also see you cannot trade nor sell said vehicle that has been tampered with. Enough said your review is without merit and I personally was not here when this was all done but did get involved when trying to get this covered under warranty, which once it was deemed tampered with by our certified mechanic we promptly advised the woman that brought the vehicle in we would not work on this vehicle due to tampered computers and emissions.

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