McKenzie Buick GMC

I bought a used Mini Cooper. My sales man Tom was excellent and very patient. While not knowledgeable of my car, understandable since it wasn’t a GMC. However, when I left, that evening I noticed a l excellent and very patient. While not knowledgeable of my car, understandable since it wasn’t a GMC. However, when I left, that evening I noticed a light was out. I called immediately and Tom tried to help me but service dept wouldn’t respond. After several follow up with Tom, took 3 days to finally here from service. I called the sales manager to complain about this. Selling a used car with a certified inspection, there shouldn’t be a light out. Sales manager told me he knows there is a problem with service dept. I finally got my lights fixed after two visits. Service person told me she learned a lot about my car, yet didn’t order the part so I had to go back again. They did right by me by fixing it free of cost and apparently there are bad reviews about the service dept. but HEY McKenzie, if you know there are problems with service, FIX IT! More

Pretty good experience "Woody" was very nice and helpful. I believe he did a good job. My only frustration is that I believe I paid a little too much for the car. "Woody" was very nice and helpful. I believe he did a good job. My only frustration is that I believe I paid a little too much for the car. More

Our experience was quick and pleasant. The process was organized and efficient. Everyone was eager to help us and make sure all of our questions were answered. organized and efficient. Everyone was eager to help us and make sure all of our questions were answered. More

Easy and Pain Free Experience - Recommend I purchased a vehicle online from this dealership and I have to say it was quite a pleasant experience. I found the vehicle I wanted and contacted the I purchased a vehicle online from this dealership and I have to say it was quite a pleasant experience. I found the vehicle I wanted and contacted their internet sales department. Mark Wallace replied promptly, offered a great deal right off the bat, and then gave a generous offer for trade-in on my vehicle. I made the trip up to the dealership, met the friendly staff, signed the papers with Jim Windrow, and then was out the door. There was no annoying pandering or beating around the bush. These guys were professional, polite, and to the point. Would recommend if looking for a new or used vehicle. More

Scheduled an appointment for 8:30 with Mark Walace and he did not show. Mark delt with my wife and she said she felt he was condicening and short with her and she felt as though he was not taking her serious did not show. Mark delt with my wife and she said she felt he was condicening and short with her and she felt as though he was not taking her seriously as a buyer. However, TJ Jordan was very helpful and informative. He made our buying experience easy and we enjoyed his knowledge and attention to detail. If you go to McKenzie Motor ask for TJ, he will make the deal happen. More

David and Tom were wonderful to work with. Very professional and knowledgeable about the vehicle. We’ve bought several cars and the team here was the best! Great dealership, nice people and a ver professional and knowledgeable about the vehicle. We’ve bought several cars and the team here was the best! Great dealership, nice people and a very fair deal! You won’t be sorry going to Mackenzie Motors!! More

buick envision 2020 Excellent experience! I do not remember a better car buying experience. I usually trade ever 24-36 months for the last 41 years. so I have had a lot Excellent experience! I do not remember a better car buying experience. I usually trade ever 24-36 months for the last 41 years. so I have had a lot of car buying experience. Thank you, More

Replaced rotors Brought my 2020 truck in for brake noises and during the first visit the service dept turned the rotors after speaking with the GM Lloyd about my diss Brought my 2020 truck in for brake noises and during the first visit the service dept turned the rotors after speaking with the GM Lloyd about my dissatisfaction on turning the rotors rather than replacing them he assured me he would order new rotors and have them installed. I appreciate and respect McKenzie Motors for taking care of their customers. More