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McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale - Service Center

Springdale, AR

4.7
42 Lifetime Reviews Review Dealership

42 Reviews of McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale - Service Center

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February 03, 2021

"Don't use the service center! They'll destroy your..."

- OZJeep

Don't use the service center! They'll destroy your vehicle, say its under warranty to get you back and charge you again! BEWARE OF THESE SCAM ARTISTS!

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Recommend Dealer
No
Employees Worked With
January 09, 2021

"good service, proffecional and friendly people all the..."

- rigoberto navarro

good service, proffecional and friendly people all the time, the waiting room very comfortable and good service, work finished ahead of schedule, very beautiful place

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Recommend Dealer
Yes
Employees Worked With
Jan 11, 2021 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

We really appreciate your stellar feedback, Rigoberto! Thank you for choosing our team, we hope to have the opportunity to assist you again in the future. - McLarty Daniel Chrysler Dodge Jeep RAM FIAT Team

December 01, 2020

"Mclarty-Daniel's Service Department is the best in my..."

- jj2also

Mclarty-Daniel's Service Department is the best in my book! The prices are reasonable and they inspect the vehicle @ time of service. It makes me feel safe, driving my Jeep.

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Recommend Dealer
Yes
Employees Worked With
Colt Huskey
Dec 01, 2020 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Thank you for taking the time to review us! At McLarty Daniel Chrysler Dodge Jeep RAM FIAT, we strive to deliver high-quality service at a great value, and it is great that this was reflected in your visit. We are wishing you safe travels and hope to work with you again down the road!

December 01, 2020

"Excellent customer service. Always helpful with any..."

- Manuel

Excellent customer service. Always helpful with any questions or concerns. All employees are attentive to there customers. They make sure all customers leave with a smile. I will recommend anyone who is looking for a great experience finding there new vehicle.

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Recommend Dealer
Yes
Employees Worked With
Dec 01, 2020 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Manuel - We strive to deliver a five-star experience for each of our customers, and it is wonderful to hear that this was reflected during your time working with us! We appreciate your support and hope to earn your business again at McLarty Daniel Chrysler Dodge Jeep RAM FIAT. Safe travels!

November 07, 2020

"I took my 2019 Ram for check engine light and service...."

- hershelhardin

I took my 2019 Ram for check engine light and service. Everyone was very pleasant,friendly and helpful. I was very impressed with everything. Awesome

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Recommend Dealer
Yes
Employees Worked With
Nov 09, 2020 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Thank you for taking the time to leave us a review! It was our pleasure to service your 2019 RAM here at McLarty Daniel Chrysler Dodge Jeep RAM FIAT, and we look forward to your next visit!

October 23, 2020

"My service advisor, Scott Chilson, did an awesome job..."

- Rick.Lentine

My service advisor, Scott Chilson, did an awesome job from the time I dropped the car until I picked it up. My issue was the condition of the car upon pick up. The were greasy hand prints all over the door , hood and left front fender. The driver side floor map was very dirty. I am not sure why it was returned to me this way. That is my only issue. The work done to the car is always top notch. I had new brakes and rotor work done. Thanks, Rick

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Recommend Dealer
Yes
Employees Worked With
Nov 02, 2020 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Rick - while I am glad to hear that Scott took care of you, I am concerned to hear about the condition of your vehicle. We strive to be meticulous with our work and I'll be sure to address this feedback with my team. If you would like to speak with us further, please feel free to reach out. Thank you for your business. Celina Bayona - Customer Relations Manager - 479-715-4476 x7806

October 16, 2020

"I bought a jeep from this dealership in 2014. There was a..."

- etheridge.angela5

I bought a jeep from this dealership in 2014. There was a recall on the transmission while it was on the lot and ended a month before I bought it off of their lot--not fixed per the recall. Right after I bought it the transmission seized up and I barely got it back to the dealership. They said they fixed it. They did not. It did the same thing three more times. I brought it in, where they said they fixed it. They did not. Finally, the last time I brought it in they said oh you've brought it in enough for the same problem so we can replace your transmission. It broke down again, except it almost killed my son on the highway because it seized up in heavy traffic. I took it in and a week later got it back yesterday. Te charged me 100 even though it was part of the recall. There was a traction light on before I drove it off of the lot. They tested it and said it was the battery. I went home and replaced the battery. Now the traction light and the check engine light is on. I'm scared to drive it back to the lot. They are not concerned about me or my family's safety. Don't go there if you want your family to be safe. Joes Green-manager is a condescending manager who could care less

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Recommend Dealer
No
Employees Worked With
Nov 02, 2020 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Angela - This is a very concerning review to read. I assure you that customer safety is our number one priority here, and I'm sorry that you are continuing to experience difficulties with your vehicle. I'm sure my manager would be more than willing to speak with you about this directly. I'm going to share this feedback with her, but please don't hesitate to give her a call. Contact: Celina Bayona - Customer Relations Manager - 479-715-4476 x7806

October 16, 2020

"Great service, friendly, professional, knowledgeable,..."

- Chuy

Great service, friendly, professional, knowledgeable, will definitely call them with any future needs. Will recommend them to all my friends. Superb service excellent prices!!.. they are great!!

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Yes
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Oct 16, 2020 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

There are so many compliments in your review which we just love! Thank you so much for coming to McLarty Daniel Chrysler Dodge Jeep RAM FIAT! We look forward to your next visit with us.

October 15, 2020

"Easy scheduling, great service advisor in Scott C...."

- Chief Alvarez

Easy scheduling, great service advisor in Scott C. Awesome customer report. An overall great experience especially for us as Full Time RVers traveling cross country and a retired disabled veteran of the US Navy’s submarine force.

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Recommend Dealer
Yes
Employees Worked With
Oct 16, 2020 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Thank you for taking the time to leave us a review! We are so glad Scott took good care of you here at McLarty Daniel Chrysler Dodge Jeep RAM FIAT, and we will certainly let him know that you appreciate his help. We are grateful that we got the opportunity to assist you here, and we wish you safe travels!

October 14, 2020

"Friendly staff. Highly recommended, always tells you what..."

- Amanda

Friendly staff. Highly recommended, always tells you what your car needs to run good. They first ask if it is okay to perform a work in your car.

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Recommend Dealer
Yes
Employees Worked With
Oct 15, 2020 -

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Hi Amanda, thank you for reviewing us. I'm pleased to see that our service department always takes care of you. We are always looking for ways to improve so if there is something we could have done to elevate your experience to 5-stars, please let us know. Celina Bayona - Customer Relations Manager - 479-715-4476 x7806

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