McLarty Nissan of Little Rock
Little Rock, AR
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Quality Service I had ran over a nail in two of my tires. I was please to know that Juan Valenzuela told me not to worry and that everything would be ok with my tires I had ran over a nail in two of my tires. I was please to know that Juan Valenzuela told me not to worry and that everything would be ok with my tires. Juan always provide good customer service and I really enjoy coming to get my car serviced, knowing i will be well taken care of. More
perfect This is 2nd vehicle I have bought from them great dealership!!! I will return to buy another rogue sl😊😊😊😊😊😊. It is a safe place for ladies to go This is 2nd vehicle I have bought from them great dealership!!! I will return to buy another rogue sl😊😊😊😊😊😊. It is a safe place for ladies to go and receive a great deal More
Outstanding My experience was fast and affordable! The service was outstanding. Blake gave me a comfortable experience and he kept me updated on everything. I app My experience was fast and affordable! The service was outstanding. Blake gave me a comfortable experience and he kept me updated on everything. I appreciate the experience! More
oil change Love the customer service. When my car was ready I received a breakdown on everything that was and wasn't expected on my car. The service was pretty f Love the customer service. When my car was ready I received a breakdown on everything that was and wasn't expected on my car. The service was pretty fast. Great job Nissan! More
Appreciation I appreciated the was Cole answered the phone, answered all of my questions and his customer service was wonderful. He had a smile and was courteous t I appreciated the was Cole answered the phone, answered all of my questions and his customer service was wonderful. He had a smile and was courteous the entire time. Great attitude and I would recommend your location to other customers that I knw and will be giving them his name. GREAT JOB COLE!!!👍👍...2tgumbs up for u!!😀😀 More
Over selling I have only owned by Altima for a year and a half. I'm at 40k miles. This car needs more maintenance work than any vehicle I've ever owned. Every time I have only owned by Altima for a year and a half. I'm at 40k miles. This car needs more maintenance work than any vehicle I've ever owned. Every time I take it in for service, I'm told it needs a plethora of service offerings. Every Nissan service department makes me feel like I'm driving a ticking time bomb if I don't purchase an unreasonable amount of maintenance services. My wife refuses to take it in for service any longer because she always gets pressured to purchase additional services. I am actively shopping to trade this vehicle in and will likely be my last Nissan. Upon this most recent visit I was told I needed a new cabin air filter. When I told the service advisor I changed it myself 3 weeks ago he told me they hadn't checked it, It was recommended based on the status of the engine air filter. I told him they needed to be actually inspecting things before recommending services so they wouldn't look foolish. While I have loved the car, I cannot keep up with the maintenance costs. More
Long wait and disappointing The wait for an oil change was over an hour when I went and wanted to have my speaker looked at also which I was was told I would have to wait an addi The wait for an oil change was over an hour when I went and wanted to have my speaker looked at also which I was was told I would have to wait an additional 90 minutes when I was told next time I had a problem just come in. Didn’t wait for that but I did for the oil change thinking that my first one would be free as it has been with every other new car I have bought but nope it cost me $50 I would have gone to the dealer in Hot Springs were it’s only $35 if I would have known I would have to pay. I will go to a different dealership from now on including buying a vehicle! More
Lemon I bought my car in April and tomorrow will make the 3 rd time it’s been in the shop. I haven’t even made 3 payments on it I bought my car in April and tomorrow will make the 3 rd time it’s been in the shop. I haven’t even made 3 payments on it More
Very professional Very courteous & lmowkedgeable willng to help where needed. I will be back when needed. I have no more to say Thank you When are getting the car wash Very courteous & lmowkedgeable willng to help where needed. I will be back when needed. I have no more to say Thank you When are getting the car wash fixed? More
Great salesman. Worked with a great salesman named Jeff Johnson. He answered all my questions and was not trying to shove a car down my throat which most other dealer Worked with a great salesman named Jeff Johnson. He answered all my questions and was not trying to shove a car down my throat which most other dealerships did. I will use Jeff the next time we need a vehicle. I went in undecided on what I wanted and ended up with one of my dreamcars. More