
McLarty Nissan of Little Rock
Little Rock, AR
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Frustrated I have purchased a maintenance plan, but with only a few exceptions, there is an attempt to charge me first, then I have to explain I have the plan, I have purchased a maintenance plan, but with only a few exceptions, there is an attempt to charge me first, then I have to explain I have the plan, its looked up, and eventually applied according. Granted the plan vehicle and plan were purchased out of state so I could understand why it may take a minute to line it up. However this has been since like Oct or Nov of 2017. Now on this visit my wife is told my contract ended at 75,000 niles and we are charged for a oil change AND a tire rotation, when I only scheduled an oil change. Now I must take a day off work to try and resolve the charge. I know a lot of cars come through for service, but how many times would be considered reasonable? Perhaps that could be debated, but the charge for a service I did not ask for should not happen. So I hope to get this resolved tomorrow and then it is probably best to try another service department More
Jeff is awesome!! Jeff provided excellent service. Stuck to his word and delivered on the sale. He greatly exceeded my expectations on buying a vehicle. Highly recommen Jeff provided excellent service. Stuck to his word and delivered on the sale. He greatly exceeded my expectations on buying a vehicle. Highly recommend him on your next purchase. More
Service In and out quickly with no issues. Never feel pressured for any unnecessary services that aren’t needed. Will definitely use again for service as need In and out quickly with no issues. Never feel pressured for any unnecessary services that aren’t needed. Will definitely use again for service as needed. More
Cricket noise in new car Been there twice now, nothing has been solved. Have to return again next wwwk, to leave my car and return the following week. 5 tanks of gas, and no a Been there twice now, nothing has been solved. Have to return again next wwwk, to leave my car and return the following week. 5 tanks of gas, and no answers. I won’t even go into the detail fiasco. More
Good service Great customer service skill and timely. Waiting area comfortable. Appointment was on timely. Offered refreshments. Front desk attendant was polite an Great customer service skill and timely. Waiting area comfortable. Appointment was on timely. Offered refreshments. Front desk attendant was polite and courteous. The technician gave update on vehicle More
Great Experience Everyone was very knowledgeable and extremely helpful. The buying process was very smooth. We loved our experience at McLarty Nissan and would recomme Everyone was very knowledgeable and extremely helpful. The buying process was very smooth. We loved our experience at McLarty Nissan and would recommend to others. More
Oil change I called ahead for an appointment got right in when I got there and it took about 30 to 40 minutes to get the service. I called ahead for an appointment got right in when I got there and it took about 30 to 40 minutes to get the service. More
Service Very professional and straight forward. They were able to get me approved on my own. Very courteous team. Definetly will be doing business with them i Very professional and straight forward. They were able to get me approved on my own. Very courteous team. Definetly will be doing business with them in the future. More
Great experience Very helpful dealership. Easy and painless car buying experience. Salesman was very informative, polite and friendly. So was everyone we had contac Very helpful dealership. Easy and painless car buying experience. Salesman was very informative, polite and friendly. So was everyone we had contact with. Overall great experience. More
Satisfied customer Took care of my needs in a timely fashion. Everybody is friendly and Renaye Benjamin makes sure im satisfied every time. I will definitely return. Took care of my needs in a timely fashion. Everybody is friendly and Renaye Benjamin makes sure im satisfied every time. I will definitely return. More