
McLarty Nissan of Little Rock
Little Rock, AR
Filter Reviews by Keyword
By Type
Showing 1,248 reviews
Beware: North Point Nissan does not deserve your Beware: North Point Nissan does not deserve your business. First, my wife and I tried to buy our Rogue at North Point. We were treated like chil Beware: North Point Nissan does not deserve your business. First, my wife and I tried to buy our Rogue at North Point. We were treated like children and basically told that the sticker price on last year's model was the final price- I assume because we are young. We went to another dealership and got the price we wanted and great service. North Point kept us going back and forth for 3 hours and, in the end, refused to negotiate. Secondly, I made the mistake of returning to North Point (it is close to my job) when I noticed that our Rogue's paint was messed up. The car is still well within warranty and, while they told me that the splotches I had were not warrant-able, they showed me that my paint was defective and had extremely heavy "orange peel." I was told by the service manager that they would have to repaint the entire vehicle. I said "great." They did an estimate. I waited 3 months and nobody called about painting my car even though I was told they would call. I called and found out that no warranty claim had ever been filed. I filed the claim myself and went to the dealership to have it looked at again. I was soon told that my paint was defective, but they would only paint the parts that looked the worst, not the whole car. This is a black car and I know that you will be able to tell that the car has been painted unless it is painted all at once- the whole thing. When I argued with North Point, they told me the offer was REVOKED!!! So I have defective paint that they said is covered under warranty and they refuse to help! They also told me their lawyers are "on it." So now I have defective paint that is covered under the warranty and I feel like have been threatened with legal action. DO NOT BUY A CAR HERE. DO YOURSELF A FAVOR AND BUY ELSEWHERE. More
My experience with North Point Nissan has always been a great experience. Renaye is always there in the service department to greet you by name and answer any questions that needs to be answered. She alway great experience. Renaye is always there in the service department to greet you by name and answer any questions that needs to be answered. She always makes sure that you are informed about your vehicle before they start the work. If I had to tell anybody to take their vehicle to Nissan service department Renaye would be the lady to asks for. Keep up the good work... More
excellent service,very friendly,very clean environmentvery ,courteous and punctual,dedicated and hardworking finance team,very friendly maintenance staff,well organized and professional,an peo environmentvery ,courteous and punctual,dedicated and hardworking finance team,very friendly maintenance staff,well organized and professional,an people friendly environment More
We called ahead to look at a car and someone named Nate said it was still there. Mind you, this was right before we came. When we arrived, it turns out the car was gone and Nate happened to not be there. R said it was still there. Mind you, this was right before we came. When we arrived, it turns out the car was gone and Nate happened to not be there. Right. The person who was there tried to help but I would not trust this place again. More
The salesperson was great and understand the important of staying within my budget. I enjoyed buying the car for North Point Nissan. Plus the service was great. staying within my budget. I enjoyed buying the car for North Point Nissan. Plus the service was great. More
I had a great experience with North Point Nissan and John Zinnamon, because he was willing to work with me and to get the monthly payments where I could afford them. Zinnamon, because he was willing to work with me and to get the monthly payments where I could afford them. More
I currently had an expiring lease agreement. I have been looking around different dealerships to find a vehicle to purchase. I came in to Nissan, only to test drive a Juke and Cube with no intentions of a p looking around different dealerships to find a vehicle to purchase. I came in to Nissan, only to test drive a Juke and Cube with no intentions of a purchase. When I arrived outside the dealership there stood this salesman (Dusty Combs) with white sunglasses. I told my companion to avoid looking at him because he probably would not be able to assist me with the expertise I was accustom too. Well, to my surprise, he was knowledgeable, courteous and provided me with superior service. Dusty, conferred with the floor manager, Kevin Richardson. Together, they provided outstanding service and maintain a consistent,courteous, presser free efforts to make sure all my endeavors regarding a purchase were met. Way TO GO NISSAN.....WITH A SALES DUO OF THIS CALIBER SALES CAN ONLY GO UP!!!!!!! More
This was without a doubt the best car buying experience we have ever had. We did our entire deal with USAA car buying service and the entire event could not have been better. We never felt pressured and we have ever had. We did our entire deal with USAA car buying service and the entire event could not have been better. We never felt pressured and ALL our questions were answered in full with no "dancing". We will definitely recommend this dealership to others. More
John was super! He got us the price I wanted on the new truck and trade-in. He listened to what I said I wanted in a truck and took me right to the one I purchased. Truck had a glitch in the computer a few truck and trade-in. He listened to what I said I wanted in a truck and took me right to the one I purchased. Truck had a glitch in the computer a few days after purchase and they got it in and fixed right away. More
This was by far the best experience buying a car I have ever had! I got a great deal and everyone was so friendly and helpful. I would recommend giving them a chance to see if they can make the deal you ever had! I got a great deal and everyone was so friendly and helpful. I would recommend giving them a chance to see if they can make the deal you want. You will not be disappointed! I have never owned a Nissan but I am already in love with mine and will probably be a Nissan fan for life! More