McLarty Nissan of Little Rock

A disappointment Car brought in for service. One month later after an employee (who still works there) miscommunicates repeatedly with customer & at McClarty, we recei Car brought in for service. One month later after an employee (who still works there) miscommunicates repeatedly with customer & at McClarty, we receive car back. More

Routine Service In and out quickly. Joey (female) was awesome to work with. Shuttle Driver Patrick was very courteous and professional. I will certainly use them agai In and out quickly. Joey (female) was awesome to work with. Shuttle Driver Patrick was very courteous and professional. I will certainly use them again. More

Just an oil change I brought my car in for an oil change and checked to see if the fluids had been topped off afterwards. They were as far as I could tell, but there was I brought my car in for an oil change and checked to see if the fluids had been topped off afterwards. They were as far as I could tell, but there was a dark colored spray under the hood and on the engine. Closer inspection revealed that the oil filler cap was left off from the oil change and oil had been sprayed in engine compartment. I showed this to the service rep he got the mechanic and a manager and they corrected the issue and cleaned the oil spay. This is my daughter’s car and if I had not checked under the hood this oil spray would have caused the engine oil to run low. My daughter does not need to get under the hood of this car. I take my cars to the dealer because they are familiar with the cars and should know how to wok on them. I find this issue very disturbing and question the decision to have car worked on at this dealership. If there can be an issue with a simple oil change, then how can I trust a bigger problem to be taken care of in responsible and professional manner? The reason I even checked under the hood in the first place is because the last time my daughter brought this car in for the oil change, apparently some/all of the fluids weren’t checked/filled. I had to add windshield wiper fluid the following week. More

Oil Change +2 Recalls Thanks for being thorough and professional with my son's oil change and 2 recall services! Jeffrey was friendly, knowledgeable and very professional. Thanks for being thorough and professional with my son's oil change and 2 recall services! Jeffrey was friendly, knowledgeable and very professional. Thanks for the great customer service @ More

Air compressor and oil change Ms. Benjamin was excellent. Her customer service was superb. From this point forward when I need service, I will be requesting her as my service advis Ms. Benjamin was excellent. Her customer service was superb. From this point forward when I need service, I will be requesting her as my service advisor. More

Vroom Vroom Chris Schamber is the best at what he does!! Utome was wonderful in explaining every detail and answered all questions!.. IF you're looking for a car. Chris Schamber is the best at what he does!! Utome was wonderful in explaining every detail and answered all questions!.. IF you're looking for a car.Go see them ASAP!!! #TEAMNISSAN... More

Have plenty of time ready for oil change We called in several days ahead of time to schedule a oil change on our pathfinder. Appt. was for 1:30 and we arrived about 15 minutes early. There wa We called in several days ahead of time to schedule a oil change on our pathfinder. Appt. was for 1:30 and we arrived about 15 minutes early. There was one other car in line ahead of us. We went into the lounge and had a seat. After about 30 minutes I noticed the car was still in the same place in service bay. After 55 minutes car was still there so I went out and asked service advisor if this was a bad day for us to come in for service. She told me they were just really busy. I can understand a dealership being busy and things happening. While we were waiting in lounge, there were no less than 4 mechanics coming in and out of their break area in the lounge area. A couple of them came in several times and were in no hurry to leave. It wound up taking over two hours for a scheduled oil change. Also one of the girls that sat at a computer in the lounge area was on her cell phone the whole two hours we were there. Never did quite figure out what her job might have been. I know it would be easier and less aggravating to just go to a quick lube from now on than deal with this dealership again. More

NO WORRIES HOME WAS 135 MILES AWAY FROM LITTLE ROCK,DURING HER FREQUENT TRIPS TO AND FROM THE HOSPITAL TO VISIT ME THE AUTO WAS GREAT. 270 HOME WAS 135 MILES AWAY FROM LITTLE ROCK,DURING HER FREQUENT TRIPS TO AND FROM THE HOSPITAL TO VISIT ME THE AUTO WAS GREAT. 270 More

Great services! We searched the internet for just the right Nissan for our needs and wants. Even though we had to drive 200 miles, Nissan Little Rock was worth it! Fr We searched the internet for just the right Nissan for our needs and wants. Even though we had to drive 200 miles, Nissan Little Rock was worth it! Friendly and knowledgeable service from the very start! More

Good service The service department is number one in my book.Thats why I bring my cars to that particular service center. Renaye has always made sure that her cust The service department is number one in my book.Thats why I bring my cars to that particular service center. Renaye has always made sure that her customers are taken care of. More