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McLarty Nissan of Little Rock

Little Rock, AR

4.8
1,279 Reviews

1 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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Showing 1,279 reviews

January 15, 2019

Satisfied I believe that the sales staff put customer satisfaction above anything else in my case, I must compliment how smooth things went , when I was expecti More

by wlonniedarnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Havniear, Utomi Nwanne, Brian Davis
May 29, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!

January 15, 2019

Good experience Had to have battery placed in fob and was charged ten dollars and last year it was free they just need to be more consistent More

by ALEXNMARTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Valenzuela
May 29, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!

January 15, 2019

Exciting The car dealer explained everything and he made me feel comfortable about the decision I made. When I left your car lot I felt like a million bucksss More

by Anitajpj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Utomi Nwanne
May 29, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!

January 15, 2019

Service dept. Went for oil change excellent service. Have no idea who waited on me I came in said oil change he said would you like tires rotated I said how much h More

by DORYCEHESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don t know
May 29, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!

January 15, 2019

New car I don't think some of the salespeople knew about all about the vehicle. The vehicle is nice but was missing a part on the front of it (Rouge). More

by destructo63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt (Matthew) , Leo Linkov
May 29, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We see that your experience with us was not satisfactory, and we want to apologize to you for not meeting your expectations. If you would like to please reach out to us so that we can discuss with you what could have been improved upon during your visit. You can call the phone number (501)975-0300 and ask to speak with our owner loyalty manager. We value your feedback tremendously!

January 14, 2019

Service trip I went in for oil change and possible battery replacement. Ben is helpful and knowledgable in advising the services I need for the car. Thank you! More

by 350z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin (I do not remember last name)
May 30, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!

January 14, 2019

WERE TOLD THE 2016 ALT HAD NAV..SIRIUS RADIO.NONE FOUND 2017 VERSA SEDAN .. NO NAV OR SIRIUS RADIO,,WAS EXPECTING BACKUP CAMERA ON MODEL. TOLD POST 2016 STANDARD EQUIPMENT ALREADY RECOMMENDED TO LOTS OF More

by zwylde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
THEY KNOW WHO THEY ARE, 36000 WARRANTY ON NEW CAR
May 17, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We see that your experience with us was not satisfactory, and we want to apologize to you for not meeting your expectations.

January 14, 2019

Service Center Great service! Great customer service!!! Never disappointed when I bring my car in to be serviced. I especially like how my service rep tells me about More

by MIZZ.KAY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Patrick (I believe was his name, he took me to work and picked me back up when my vehicle was ready) , Renaye Benjamin
May 30, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!

January 12, 2019

Still in progress Right now still having a few issues. Love the truck. Trying to get scratches off of hood due to bad detailing at the dealership. I have taken it ba More

by cbrown_65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Maddix
Jan 14, 2019 -

McLarty Nissan of Little Rock responded

Thank you for taking the time to review your visit with McLarty Nissan of Little Rock. We are happy to hear that overall you are happy with your new truck, but we would like to apologize to you for the poor detailing you have encountered. We know that having a nice and clean truck is important to assure that you're happy when you pull off the lot, so if you would like to further discuss this issue, please give our owner loyalty manager a call by dialing the number (501)975-0334. McLarty Nissan of Little Rock appreciates your consideration!

January 12, 2019

Positive Immediate help via phone though missed hearing and forgot to ask about an estimate on time involved Waited in the car for help. A customer behind me g More

by Gaea1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renaye Benjamin
Jan 14, 2019 -

McLarty Nissan of Little Rock responded

Thank you for visiting McLarty Nissan of Little Rock's service department! We are glad to hear that we were able to provide you with a sufficient and thorough service experience, but it is noted that there was some misunderstanding as to if you were going to be greeted at your vehicle or not, and on behalf of the service department we would like to apologize for that. Ideally our service advisors are supposed to meet you out by your vehicle, so thank you for bringing that to our attention. McLarty Nissan of Little Rock is looking forward to improving our processes so that we can be sure that we're giving you a quick and stress free service experience. Thank you for your consideration of McLarty Nissan!

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