McLarty Nissan of Little Rock

Great customer service, timely return of my vehicle As usual, when I arrived, I was greeted quickly and my car was taken to the back for service. Cole listened to what I needed, assured me it would get As usual, when I arrived, I was greeted quickly and my car was taken to the back for service. Cole listened to what I needed, assured me it would get done and, within the hour, was bringing my keys back to me. The service here reminds me of why I made my purchase here. More

Great service as always Ms. Renee is awesome she’s always available and make sure my experience is great. She always follow up with me after my visit to make sure everything Ms. Renee is awesome she’s always available and make sure my experience is great. She always follow up with me after my visit to make sure everything was taken care of. More

New car Often to get tire put on rim and waiting was longer than expected being noticed once I enter the service s was longer than expected and getting finish Often to get tire put on rim and waiting was longer than expected being noticed once I enter the service s was longer than expected and getting finish was next to the last person. Then have money counted on the counter and not placing hand. More

Not what it used to be. See my previous review from Friday 12/14/18. In addition to that the entire service department is woefully lacking in communication skills and consc See my previous review from Friday 12/14/18. In addition to that the entire service department is woefully lacking in communication skills and conscientious work ethic. Still would like to be contacted by a McClarty rep. More

Great!!! It was a great experience They worked really hard for me!! I was very pleased !!everyone was very nice and cooperative. It took a long time to make my It was a great experience They worked really hard for me!! I was very pleased !!everyone was very nice and cooperative. It took a long time to make my decision. But they were very patient with my husband and I. More

Excellent personal service I was treated with respect and never pressured or coerced into buying something other than my first choice of a Nissan Rogue. I will buy again from th I was treated with respect and never pressured or coerced into buying something other than my first choice of a Nissan Rogue. I will buy again from this dealership. More

McLarty Nissan Service I always have good experiences at this Nissan service center. I have been a client for years. Renaye Benjamin is my service representative and she i I always have good experiences at this Nissan service center. I have been a client for years. Renaye Benjamin is my service representative and she is amazing. Knows her stuff and looks out for her clients. More

Amateur service of a car I purchased there My car sat for 3 days while it was ready and nobody called to say it’s completed come pick it up, finally after leaving numerous calls a girl called b My car sat for 3 days while it was ready and nobody called to say it’s completed come pick it up, finally after leaving numerous calls a girl called back saying “your car is ready” I asked the guy in the service depart if during the 75k service did they change out the diff fluid as well he said NO that’s done at 80k my odometer was showing 77k?? Not very intuitive at all, also I went in and told the service manager how I had left several calls to no prevail and he said it was a mess around there he’s trying to fix! When I was leaving the guy in service said “well it shows we called 3 days ago to reach you!” I said well I got no call and why didn’t you guys leave a message” he had no comment, pitiful! This was the last straw my wife had previously come in and they tried to sell a lady a new set of tires saying there was a bubble on the inside of her tire and they needed replacing, the tires were 3 weeks old low profile soft composite and when I appeared they acted different. I took the car home lifted it up and the tires were perfect! My wife wanted to use the dealer we bought the car from and paid cash for to perform the 75k service otherwise I was against using this place but I did it for her and now we know never again! More

Need a car? Call Jamar I had a rough start to the day. We went to McLarty of NLR and each team member was very rude and unwilling to help me and would only address my boyfri I had a rough start to the day. We went to McLarty of NLR and each team member was very rude and unwilling to help me and would only address my boyfriend even though I was the one buying the car. I actually stormed out of there I was so upset. We decided to try you all. Immediately when I got out of my car the first salesman who approached us had the same attitude and was awful to us. He acted like he could care less i wanted to buy a car. I was so upset and disheartened and about to give up with no car. My bf drove me around the back lot to look at the inventory. Jarmar pulled up and addressed me politely and professionally right away. He handed us his card and said if we want to talk call him and left us be. We saw his card said need a car call jamar and it made us laugh I loved it. We went to seek him out immediately. We told him what I was looking for and instead of saying I don't have it he said I will find it. He found exactly what I was looking for in Benton, picked it up, and I drove home in my new car that day. I am a manager of a pharmacy and everyone here can't stop talking about my car and ive told all my pharmacists "need a car, call jamar"! More

Not what it used to be. This specific visit was fine but caused by the mishandling of the previous warranty service event that was to replicate a transmission issue and repla This specific visit was fine but caused by the mishandling of the previous warranty service event that was to replicate a transmission issue and replaced the sunroof motor and rails. I’d like to have a McClarty Nissan rep (other than Tommy whatshisname) contact me to discuss that experience. And the cashier girl Tiffany has no business working with the public. She’s spastic, very abrupt and disorganized. She sent me out with a rental Titan truck without looking at existing damage on the vehicle, like the cracked windshield that I didn’t notice until I reached the freeway ramp. I pulled over and called to let her know and she texted me her cell number so I could send images to her. She didn’t ask about anything else or suggest I remove the huge sticker from the passenger window that completely blocked the view of oncoming traffic. I ended up taking it off in pieces a few days later. More