McLarty Nissan of Little Rock

Amateur service of a car I purchased there My car sat for 3 days while it was ready and nobody called to say it’s completed come pick it up, finally after leaving numerous calls a girl called b My car sat for 3 days while it was ready and nobody called to say it’s completed come pick it up, finally after leaving numerous calls a girl called back saying “your car is ready” I asked the guy in the service depart if during the 75k service did they change out the diff fluid as well he said NO that’s done at 80k my odometer was showing 77k?? Not very intuitive at all, also I went in and told the service manager how I had left several calls to no prevail and he said it was a mess around there he’s trying to fix! When I was leaving the guy in service said “well it shows we called 3 days ago to reach you!” I said well I got no call and why didn’t you guys leave a message” he had no comment, pitiful! This was the last straw my wife had previously come in and they tried to sell a lady a new set of tires saying there was a bubble on the inside of her tire and they needed replacing, the tires were 3 weeks old low profile soft composite and when I appeared they acted different. I took the car home lifted it up and the tires were perfect! My wife wanted to use the dealer we bought the car from and paid cash for to perform the 75k service otherwise I was against using this place but I did it for her and now we know never again! More

Need a car? Call Jamar I had a rough start to the day. We went to McLarty of NLR and each team member was very rude and unwilling to help me and would only address my boyfri I had a rough start to the day. We went to McLarty of NLR and each team member was very rude and unwilling to help me and would only address my boyfriend even though I was the one buying the car. I actually stormed out of there I was so upset. We decided to try you all. Immediately when I got out of my car the first salesman who approached us had the same attitude and was awful to us. He acted like he could care less i wanted to buy a car. I was so upset and disheartened and about to give up with no car. My bf drove me around the back lot to look at the inventory. Jarmar pulled up and addressed me politely and professionally right away. He handed us his card and said if we want to talk call him and left us be. We saw his card said need a car call jamar and it made us laugh I loved it. We went to seek him out immediately. We told him what I was looking for and instead of saying I don't have it he said I will find it. He found exactly what I was looking for in Benton, picked it up, and I drove home in my new car that day. I am a manager of a pharmacy and everyone here can't stop talking about my car and ive told all my pharmacists "need a car, call jamar"! More

Not what it used to be. This specific visit was fine but caused by the mishandling of the previous warranty service event that was to replicate a transmission issue and repla This specific visit was fine but caused by the mishandling of the previous warranty service event that was to replicate a transmission issue and replaced the sunroof motor and rails. I’d like to have a McClarty Nissan rep (other than Tommy whatshisname) contact me to discuss that experience. And the cashier girl Tiffany has no business working with the public. She’s spastic, very abrupt and disorganized. She sent me out with a rental Titan truck without looking at existing damage on the vehicle, like the cracked windshield that I didn’t notice until I reached the freeway ramp. I pulled over and called to let her know and she texted me her cell number so I could send images to her. She didn’t ask about anything else or suggest I remove the huge sticker from the passenger window that completely blocked the view of oncoming traffic. I ended up taking it off in pieces a few days later. More

QUICK AND EASY!!!! I always wanted to have a nissan murano, that is why when i saw in the internet that nissan have great deals, i did not hesitate inquiring online. Go I always wanted to have a nissan murano, that is why when i saw in the internet that nissan have great deals, i did not hesitate inquiring online. Go to mclarty nissan of littlerock arkansas and look for Randy Doughty. He is kind and easy to talk to. He will find you a good deal for sure. In just a couple of hours, i drove home my new nissan murano..Happy and contented buyer!! More

Soil and filter change and tire rotation The technician was courteous and very informative about actions needed to get my car fully repaired. He was also able to answers all my questions. The technician was courteous and very informative about actions needed to get my car fully repaired. He was also able to answers all my questions. More

Just fine. Pleasant, respectful, efficient. They were a bit busy and I was still out in about an hour, less time than they estimated. The lounge was comfortabl Pleasant, respectful, efficient. They were a bit busy and I was still out in about an hour, less time than they estimated. The lounge was comfortable. In other words, I don't dread going back. :) More

Recall Always enjoy doing business withcClarty. Ben is extremely friendly and always treats us special. He always gives us updates as to how long it will be Always enjoy doing business withcClarty. Ben is extremely friendly and always treats us special. He always gives us updates as to how long it will be before we are ready to go. Like to come just to visit! More

Radar service Great service and great communication from Renaye she let me know what was going on every step of the way and kept me up to date with everything. Great service and great communication from Renaye she let me know what was going on every step of the way and kept me up to date with everything. More

Excellence is hard to find Since the purchase of my nissan I have had this location as my perferred service provider. It is very easy access off the freeway and quick to finish Since the purchase of my nissan I have had this location as my perferred service provider. It is very easy access off the freeway and quick to finish anything I have needed done. I appeeciate them enough to not think of another dealership to satisfy my needs. More

Very impressed. Greeted guickly and politely by Jeffery. He assured me he would see to my problem then showed me where to wait. Waiting room very comfortable and I fe Greeted guickly and politely by Jeffery. He assured me he would see to my problem then showed me where to wait. Waiting room very comfortable and I felt secure. I am 84 and feeling secure is very imporant to me. I had a long wait which was because of the repair not caused by inattention. I had the day off work so this was not a problem. Jeffery came three times during my wait to bring me up to date. Also Tiffany was very helpful answering my guestions about dublicating keys and just generally being helpful. Repair total was just what I was told it would be. Thank you for a positive experience. More