McLarty Nissan of Little Rock

Great service Service advisor very nice and helpful. Wait time not bad. Was offered drink and snack while waited. Everyone was very friendly. Will come back when ne Service advisor very nice and helpful. Wait time not bad. Was offered drink and snack while waited. Everyone was very friendly. Will come back when needed. More

It was great and fast with no problems. It was great and fast service. They helped me find the perfect car that I was needing. I would recommend that dealership to everybody who was needing It was great and fast service. They helped me find the perfect car that I was needing. I would recommend that dealership to everybody who was needing a new car. Ti More

New Titan Ask for Jay. He did everything possible to streamline my purchase and went above and beyond to make sure I got the vehicle I wanted and the price I ne Ask for Jay. He did everything possible to streamline my purchase and went above and beyond to make sure I got the vehicle I wanted and the price I need it to be at. Thanks Jay More

Horrible service The service department is awful!!! They had my car for little over 3 weeks never called us to give updates! We had to call and throw fit to get any an The service department is awful!!! They had my car for little over 3 weeks never called us to give updates! We had to call and throw fit to get any answers and the it was “I think “ when my car finally got ready no one called to let us know!!!! I will NEVER take another vehicle here or buy from this dealership!!! More

Be careful what you sign. They tried to get me to agree to a higher payment before going to finance. Then got mad when I told them it was wrong to do that! I will never buy fro They tried to get me to agree to a higher payment before going to finance. Then got mad when I told them it was wrong to do that! I will never buy from them again! More

Given the Run Around I received two varying results on the multi-point diagnostic test within two weeks. I had somewhat extensive work done in August on my 2007 Nissan Alt I received two varying results on the multi-point diagnostic test within two weeks. I had somewhat extensive work done in August on my 2007 Nissan Altima and returned in Oct to have a routine oil change, filters replaced , and tires balanced and rotated. A multi-point check was also conducted and it revealed that the very things that I had spent $2500 on just two months prior needed immediate attention again. My schedule didn't allow me to address the matter then, so I sent an email to the Owner Loyalty Manager Mattison S about my concern. Both she and Cole B called and Cole attempted to convince me that nothing was wrong with my car, it was just that the tech didn't know that work had already been performed and didn't adjust the testing. I've now spent nearly $3000 at McLarty and I began to wonder if they actually repaired my car in the first place or if the multi-point test is a scam. Although I appreciated their attempt at reassuring me, I wanted my car tested again and scheduled an appointment for Nov. 9. Sure enough ,the multi-point test gave me the clear on the previous issues, I guess the tech was given the heads-up, but it now showed that something was wrong with my battery and that both it and an O ring needed immediate replacement otherwise I'd be stranded somewhere with a dead battery and no oil--two issues that were not picked up on by the technicians just two weeks prior. And mind you, the battery was purchased brand new Feb of this year. Cliff B was my service rep for both the Oct. 26 and Nov. 9 visits (Juan V assisted me back in August) and he could not offer any reasonable explanation for why this didn't pop up in Oct. other than it should be expected given the age of my car. The O ring replacement alone would have cost me another $500. Not for sure if this was a factor or not, but I was flagged down by a sales man while pulling up to McLarty for my appointment trying to get me to trade my car in. Are the sales and service reps in cahoots to get me to buy a new car by ruining the one I have? I emailed and called Mattison and Cole again and after three days of no response, I took my car to Firestone on Chenal to have the battery checked and it passed without issue. So, whose telling the truth? More

Great service Orlando did an excellent job helping me with the purchase of my first car! He made the process easy and way less scary than I thought it would be. I'v Orlando did an excellent job helping me with the purchase of my first car! He made the process easy and way less scary than I thought it would be. I've told my friends to come see him. More

Great job! n/a thx so much for great job! I just wish they would have call me once the car ready but other that great job n/a thx so much for great job! I just wish they would have call me once the car ready but other that great job More

Great Experience The sales team worked in showing us the car we wanted to purchase. They also supplied info on all models allowing us to make decision. The sales team worked in showing us the car we wanted to purchase. They also supplied info on all models allowing us to make decision. More