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McLarty Nissan of Little Rock

Little Rock, AR

4.8
1,249 Reviews

1 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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Showing 1,249 reviews

November 20, 2018

Nissian Cube - routine Maintenance Tiffany Newton was very helpful. I was not given credit in Nissan One To One Rewards for last visit. On another note, I do not always hear back from More

by HOWARD.BACKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Newton - Cashier
May 30, 2019 -

McLarty Nissan of Little Rock responded

Howard, Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!

November 20, 2018

Oil change Everytime I bring my cat to get serviced I always have to bring it back, Due to something not being done. Got an oil change on 11/17/18 none of my flu More

by tashearas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Cockrell, Chris Schamber, Jamar Horton, Mike Mayabb, Gabe Hogans, Blake Porter, Renaye Benjamin, Cliff Bolden, Juan Valenzuela, Marcie Duncan
May 30, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!

November 19, 2018

Friendly staff Renay kept me updated about my car and Tiffany was so friendly and helpful with suggestions to make the time pass quickly.Very clean waiting area. More

by MARYSTANLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany, Renaye Benjamin
May 30, 2019 -

McLarty Nissan of Little Rock responded

Mary, Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!

November 19, 2018

I’m happy and satisfied with the service.. I walked in on Saturday and it was very busy and the staff was helpful. I’m happy with the service and the staff was helpful and thank you!! More

by Rajesh raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Joe Roberts, James Forester, Gabe Hogans, Conner Wooten, Antonio Edwards, Garry Roger, Jay Scott, Brian Davis, Lesly Reyes, Pam Hawkins Price
May 30, 2019 -

McLarty Nissan of Little Rock responded

Rajesh, Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!

November 19, 2018

Excellent service!!! My sales man were awesome My salesman was very knowledgeable. Took good care of my needs. I left with a smile on my face and I love my new Altima!!! More

by TALESALEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Jones and Lorenzo, Erik Havniear
May 29, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!

November 19, 2018

less than satisfied Appraisal was never done and financing was sloppy had to go back twice for what he didn’t do. Salesman did well to my wife. She is the only reason I More

by larry.schleicher26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalib. I never saw Erik, Erik Havniear
May 30, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!

November 19, 2018

It was Great The experience I had here was wonderful they were really understanding and truly wanted to help me find the right car for me! So grateful More

by GALESIA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac, Erik Havniear
May 29, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!

November 19, 2018

Professional Service was professional and customer friendly. Accommodating and attentive. Even though I did not get the color in my first choice Issac and Utomi m More

by CINDIGAINES06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac , Utomi Nwanne
May 29, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!

November 16, 2018

Oil change and tire rotation Service check in and out was great. Had tires rotated due to an upcoming trip. Only 2 of my newly purchased tire valve stem covers were replaced. The More

by Charmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Dec 03, 2018 -

McLarty Nissan of Little Rock responded

Thank you for your review of McLarty Nissan of Little Rock's service department, we appreciate you letting us know of your dissatisfaction with your recent visit. Mclarty Nissan of Little Rock would like to apologize to you for misplacing your tire valve stem covers, and for putting above the recommended psi level of air in to all of your tires. We realize that does not show efficient work, and your concern has been shared with our service manager. We will plan on doing the necessary work to avoid concerns like this, so if you decide to give our service department another chance please let us know if you notice improvement in these kinds of details, or if you don't notice a change at all. Regardless, McLarty Nissan of Little Rock appreciates you for coming through!

November 16, 2018

Took too long and employees wouldn’t leave me alone. I gave 3 stars because they’re extremely slow about everything in the service center no matter what. BUT I came in with my kids to get my oil changed. More

by CHARMAInew06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Zumbaum, Renaye Benjamin, Cliff Bolden, Cole Burroughs, Juan Valenzuela
Dec 04, 2018 -

McLarty Nissan of Little Rock responded

McLarty Nissan of Little Rock appreciates you for taking the time to tell us about your visit with our service department. We would like to apologize to you for the amount of time you had to wait on your vehicle, and for the disruptive behavior of our employees. Our management has been made aware of your concerns, and if you would like to further discuss your visit please give the dealership a call at the number (501)588-0438 and press extension 0 to reach our operator and then ask to speak with an owner loyalty manager. We hope that if you choose to come to McLarty Nissan of Little Rock to have service done on your vehicle again that you notice a positive change in your experience, and if you do not notice any change please continue to let us know about it. McLarty Nissan of Little Rock appreciates you and your consideration regardless!

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