McLarty Nissan of Little Rock

Great service Renaye is the best and goes above and beyond for her customers! I would highly recommend her to anyone. Great amenities also. Keep the coupons and dis Renaye is the best and goes above and beyond for her customers! I would highly recommend her to anyone. Great amenities also. Keep the coupons and discounts coming! More

Ridiculous Service! The service advisor that helped us, was awesome. She (Renaye) was always kind and helpful. The technician (don’t know his name but sure wish I did!) The service advisor that helped us, was awesome. She (Renaye) was always kind and helpful. The technician (don’t know his name but sure wish I did!) in charge of fixing our car was the worst. He never responded to our Nissan rep in his efforts to communicate. He lied about talking to them and lied about when they had started to fix our car. Our car sat at your dealership for 5 weeks because of his faults and actions. We will never use McClarty of Nissan in Little Rock again. The only person that was reachable and helpful was Renaye. If I did not call her directly on her cell phone, no one else would respond. And the one guy (Cliff) I did talk to because she was out, never called back like he said he would. The place was complete chaos the day we sat in the waiting room for 3 hrs while they figured out what was wrong. 3 HRS!!! 3 hrs to hook it up to a machine that read the code to them. While guys were standing around, one girl was yelling back and forth to one of the guys about personal things. When we were finally able to get our rental car, the girl was all over the place and even took a personal cell phone call while helping us. Seriously the worst all around customer service I have seen in a long time. I watched the rental car girl tell one guy they didn’t rent cars unless his car was in the shop and just turned around and walked off while he was still trying to ask her a question. Just absolute nonsense and rudeness all over. More

Great Job McClarty Nissan Service Center Every employee who greeted me was great! Overall the service was very timely, very ,friendly, very informative, and very helpful!! This is my experie Every employee who greeted me was great! Overall the service was very timely, very ,friendly, very informative, and very helpful!! This is my experience each time I take my car there. More

Service Department Reliable, Efficient And Tremendous Customer Service!! Highly Recommend!! They Do Not Try and sell you a bunch of Extra's that are Not Needed. S Reliable, Efficient And Tremendous Customer Service!! Highly Recommend!! They Do Not Try and sell you a bunch of Extra's that are Not Needed. See James Ben Prewitt. Tiffany was also very helpful. More

Great service, great people! I love the guys at McLarty Nissan, they are very professional and knowledgeable about their products and have always offered me a fair price and quick I love the guys at McLarty Nissan, they are very professional and knowledgeable about their products and have always offered me a fair price and quick turnaround times. More

Well they was very helpful Well Renee was very very helpful and understanding but one thing happened no one came out and told me that they had to go to Benton to get my battery Well Renee was very very helpful and understanding but one thing happened no one came out and told me that they had to go to Benton to get my battery but overall everything was wonderful thanks More

Great friendly service I took my car in to have the radar sensor replaced. They replaced it at no charge and comped my oil changed because I had to wait so long. I apprec I took my car in to have the radar sensor replaced. They replaced it at no charge and comped my oil changed because I had to wait so long. I appreciate Renee taking care of me and I appreciate the friendly ride home and back with Patrick More

excellent salesman Our salesman was very knowledgeable of the car we were interested in and answered all our questions. He was more than willing to work with us and make Our salesman was very knowledgeable of the car we were interested in and answered all our questions. He was more than willing to work with us and make sure we were completely satisfied with the car and the deal we agreed upon. More

Headlight Out I brought my Rogue in because my headlight was out. Poe looked at it and something had come unplugged, so he plugged it back and sent me on my way. Wh I brought my Rogue in because my headlight was out. Poe looked at it and something had come unplugged, so he plugged it back and sent me on my way. What I appreciate is honesty and integrity. He could have replaced the bulb and charged me, but he didn’t do that. He did the honest thing, and I appreciate that and will continue to service my car where I feel people are going to be honest. More

Service Experience was good and no so good The experience was good because McLarty provided me with a ride to & from a restaurant while I waited for my car to be serviced. And the driver was ve The experience was good because McLarty provided me with a ride to & from a restaurant while I waited for my car to be serviced. And the driver was very nice and drove safely. Tiffany, who checked me out was courteous and was available to check me out. I did appreciate that the waiting area offered coffee and water for people. The bathroom was clean too. The no so good experience was that I did have an appointment for a simple oil change and I still had to wait 2 hours. That is really not good at all. The service man explained that they were short handed. I had stopped in another time to try to get service, with no appointment and they were 2 hours behind then. So I wonder if making an appointment means nothing. Or I wondered why McLarty doesn't hire more people or build a bigger service area. More