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McLarty Nissan of Little Rock

Little Rock, AR

4.8
1,251 Reviews

1 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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Showing 1,251 reviews

November 13, 2018

Headlight Out I brought my Rogue in because my headlight was out. Poe looked at it and something had come unplugged, so he plugged it back and sent me on my way. Wh More

by HAJENKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Poe
Nov 21, 2018 -

McLarty Nissan of Little Rock responded

Thank you so much for you review of your experience with McLarty Nissan of Little Rock's service department! We value knowing that you were assured that our techs, and particularly Poe in this case are performing good and honest work on your vehicle, and we'll make sure that we can continue to reassure you of that! Thank you again for your time and your visit, and we hope to see you the next time your vehicle needs servicing!

November 13, 2018

Service Experience was good and no so good The experience was good because McLarty provided me with a ride to & from a restaurant while I waited for my car to be serviced. And the driver was ve More

by ELLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany, Renaye Benjamin
Nov 30, 2018 -

McLarty Nissan of Little Rock responded

Thank you for providing a review of your visit to McLarty Nissan of Little Rock, it is very pleasing to hear that you had pleasant interactions with members of our team, and that the waiting area and necessities are nice a clean for you! But we do want to apologize to you for the long service wait that you had to endure, and we appreciate you for letting us know about this. McLarty Nissan of Little Rock is aware of the time issue that has been occurring with appointments, and we have made the necessary changes to improve this. If you decide to make another service appointment in the future please let us know if you notice a difference in our wait time so that we can know if the changes we have in place is actually improving things or not. Thank you again for your visit to McLarty Nissan of Little Rock!

November 13, 2018

Exceeded Expextations I inquired about a car initially at the north Little Rock location however that was your typical car dealership but I gave the Little Rock location an More

by Bekkah89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Forester, Leo Linkov
Nov 30, 2018 -

McLarty Nissan of Little Rock responded

Thank you for your review of McLarty Nissan of Little Rock! We are glad to hear that the interactions you had with James, and Leo were nice and that your experience was made enjoyable, and we appreciate you for considering McLarty Nissan all together when it came to purchasing your vehicle! McLarty Nissan of Little Rock plans to be able to continue to leave you with a good impression with any visit. Thank you again for your stopping by, drive safe out there!

November 12, 2018

Excellent service One word to explain my service would be excellent my service advisor was truly amazing everything was a great service time and service thanks a bunch More

by AISHAANDERSON_77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renaye Benjamin
Nov 19, 2018 -

McLarty Nissan of Little Rock responded

Thank you for providing feedback about your service visit to McLarty Nissan of Little Rock, we appreciate you letting us know that you had a good visit and that you feel we are doing our job well for you! We'll aim to be able to continue to provide you with the same kind of excellent service for the next time; we hope to have you come in again! Thank you!

November 12, 2018

Wouldn't do business with anyone else Renee is awesome and always cares about her customers and their needs. I wouldn't trust my car in the hands of anyone else. Repeat customer More

by HAYLEYTHERIOT24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renaye Benjamin
Nov 21, 2018 -

McLarty Nissan of Little Rock responded

Hello Hayley, thank you for your review of McLarty Nissan of Little Rock's service department; it's great to hear that you enjoy working with Renaye, and we want you to know that we truly appreciate your loyalty and we hope that we're able to express our appreciation consistently through our work. Your feedback is so important to the dealership as a whole, so thank you!

November 12, 2018

2018 Titan Jay did a great job taking care of me. I love my new truck. I shopped around and kept running into salesmen who said they wanted to do what they could More

by kevin.tanya.jones@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Scott
Nov 21, 2018 -

McLarty Nissan of Little Rock responded

Hello Kevin & Tanya, thank you for coming to McLarty Nissan of Little Rock to come get your new Titan! We appreciate your consideration when it came to buying a new vehicle, and we're delighted to know that you enjoyed working with Jay! Your feedback is appreciated and we'll plan on making sure that we can continue to leave you with a good impression of McLarty Nissan of Little Rock!

Nov 21, 2018 -

McLarty Nissan of Little Rock responded

And we will be sure to pass down your kind words to Jay, thank you again!

November 12, 2018

Fixing my Car So I came in with some tire problems and my VDC lights were on, Tiffany and Cliff helped me a lot and fixed my car. They were nice, professional, and More

by iad95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany, Cliff Bolden
Nov 21, 2018 -

McLarty Nissan of Little Rock responded

Thank you for providing a review for McLarty Nissan of Little Rock's service department, we appreciate being able to know that you enjoyed working with Tiffany and Cliff while your vehicle was being serviced! Thank you for making us aware of the issue you had after patching your tire the first time, we apologize for the time and inconvenience of having to come back to have it fixed again, we want to get you fixed up the first time too! We'll use this information to better prepare for tire repairs, thanks again.

November 09, 2018

Amazing service Wonderful buying experience with our salesman Jay. He gave us several options and made our decision much easier. He was very patient with our indecisi More

by TAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Havniear, Jay Scott
Nov 16, 2018 -

McLarty Nissan of Little Rock responded

Thanks for coming to McLarty Nissan of Little Rock to purchase your new vehicle! And we appreciate your feedback about your experience, we're happy to know that you felt comfortable and enjoyed your visit, and we hope that you are enjoying your new vehicle even more!

November 09, 2018

comfortable Ben was so sweet from the time I pulled into Nissian. He made me feel like a certified VIP and I appreciate all he done🤗 More

by MSCUPID45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 16, 2018 -

McLarty Nissan of Little Rock responded

McLarty Nissan of Little Rock appreciates you for coming through our service department, we're so glad to know that you felt comfortable during your visit and that Ben was able to accomodate you well! We hope to have you come by again, and in the meantime we'll plan on working to be able to provide you with the same kind of experience for next time. Thanks for your feedback!

November 08, 2018

The problem was fixed My car is still doing the exact same thing it was doing when I took it in. I ‘m driving and all of a sudden the gas pedal stops working. The car want More

by BetHow63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the name
May 29, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We see that your experience with us was not satisfactory, and we want to apologize to you for not meeting your expectations. If you would like to please reach out to us so that we can discuss with you what could have been improved upon during your visit. You can call the phone number (501)975-0300 and ask to speak with our owner loyalty manager. We value your feedback tremendously!

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