
McLarty Nissan of Little Rock
Little Rock, AR
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Headlight Out I brought my Rogue in because my headlight was out. Poe looked at it and something had come unplugged, so he plugged it back and sent me on my way. Wh I brought my Rogue in because my headlight was out. Poe looked at it and something had come unplugged, so he plugged it back and sent me on my way. What I appreciate is honesty and integrity. He could have replaced the bulb and charged me, but he didn’t do that. He did the honest thing, and I appreciate that and will continue to service my car where I feel people are going to be honest. More
Service Experience was good and no so good The experience was good because McLarty provided me with a ride to & from a restaurant while I waited for my car to be serviced. And the driver was ve The experience was good because McLarty provided me with a ride to & from a restaurant while I waited for my car to be serviced. And the driver was very nice and drove safely. Tiffany, who checked me out was courteous and was available to check me out. I did appreciate that the waiting area offered coffee and water for people. The bathroom was clean too. The no so good experience was that I did have an appointment for a simple oil change and I still had to wait 2 hours. That is really not good at all. The service man explained that they were short handed. I had stopped in another time to try to get service, with no appointment and they were 2 hours behind then. So I wonder if making an appointment means nothing. Or I wondered why McLarty doesn't hire more people or build a bigger service area. More
Exceeded Expextations I inquired about a car initially at the north Little Rock location however that was your typical car dealership but I gave the Little Rock location an I inquired about a car initially at the north Little Rock location however that was your typical car dealership but I gave the Little Rock location and that has totally changed my outlook on buying a vehicle and will not work with anyone other than James F and Leo! They didn’t take advantage of the fact I was a female and treated me like an actual customer. I will tell all my friends who have gone through that to go see those guys! More
Excellent service One word to explain my service would be excellent my service advisor was truly amazing everything was a great service time and service thanks a bunch One word to explain my service would be excellent my service advisor was truly amazing everything was a great service time and service thanks a bunch More
Wouldn't do business with anyone else Renee is awesome and always cares about her customers and their needs. I wouldn't trust my car in the hands of anyone else. Repeat customer Renee is awesome and always cares about her customers and their needs. I wouldn't trust my car in the hands of anyone else. Repeat customer More
2018 Titan Jay did a great job taking care of me. I love my new truck. I shopped around and kept running into salesmen who said they wanted to do what they could Jay did a great job taking care of me. I love my new truck. I shopped around and kept running into salesmen who said they wanted to do what they could to help, but he was the only one who put those words into action. Thanks Jay More
Fixing my Car So I came in with some tire problems and my VDC lights were on, Tiffany and Cliff helped me a lot and fixed my car. They were nice, professional, and So I came in with some tire problems and my VDC lights were on, Tiffany and Cliff helped me a lot and fixed my car. They were nice, professional, and knowledgeable. My only complaint was that my tire that was patched up a Nissan became flat again in 24 hours and I had to get it fixed again. More
Amazing service Wonderful buying experience with our salesman Jay. He gave us several options and made our decision much easier. He was very patient with our indecisi Wonderful buying experience with our salesman Jay. He gave us several options and made our decision much easier. He was very patient with our indecisiveness. More
comfortable Ben was so sweet from the time I pulled into Nissian. He made me feel like a certified VIP and I appreciate all he done🤗 Ben was so sweet from the time I pulled into Nissian. He made me feel like a certified VIP and I appreciate all he done🤗 More
The problem was fixed My car is still doing the exact same thing it was doing when I took it in. I ‘m driving and all of a sudden the gas pedal stops working. The car want My car is still doing the exact same thing it was doing when I took it in. I ‘m driving and all of a sudden the gas pedal stops working. The car want go. I turn it off and let it set than start up again and a few minutes down the road it does the same thing again. Now I have to take my car somewhere else to have it fixed. Yes, I am very unhappy with my service. More