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McLarty Nissan of Little Rock

Little Rock, AR

4.8
1,251 Reviews

1 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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Showing 1,251 reviews

November 08, 2018

A Good Car Didn’t like the rushing of the sale. Jay seem frustrated with the questions being asked about the car. We just wanted to feel comfortable with our de More

by tiffany_tipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Havniear, Jay Scott
Nov 12, 2018 -

McLarty Nissan of Little Rock responded

McLarty Nissan of Little Rock wants to apologize for any pressure or rushing you felt during your experience, that is definitely not how we want you to feel and is not the impression we want you to have of our dealership, so we will gladly take in this information and make an action plan to improve. Nonetheless McLarty Nissan of Little Rock appreciates you for your consideration, time, and feedback, and we sincerely hope that you are happy with your new vehicle, and if you would like to further discuss your visit please feel free to call the dealership at the number (501)588-0438 and press extension 0 to get with our operator and from there ask to speak with an Owner Loyalty Manager. Thank you again for letting us know how your experience went.

November 07, 2018

Lube oil filter radiator flush Great service, work done in timely manner. Done right 1st time. Service advisor and techs do their work to insure reliability. I would not go anywhere More

by DLBRIGHTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renaye Benjamin, Cole Burroughs
Nov 12, 2018 -

McLarty Nissan of Little Rock responded

Thank you for coming to McLarty Nissan of Little Rock's service department! We appreciate having the opportunity to help you maintenance your vehicle, and it's encouraging to know that you feel we are doing our job sufficiently for you, and we hope to continue to be able to provide you with the same kind of great service any time you come visit! Thank you again!

November 06, 2018

Not satisfied Bought a used car with cash. Car needed to be serviced. Was there for 6 hours. Car was not finished. Spent the next 3 days in waiting room while car w More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Utomi Nwanne, Renaye Benjamin
May 29, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We see that your experience with us was not satisfactory, and we want to apologize to you for not meeting your expectations. If you would like to please reach out to us so that we can discuss with you what could have been improved upon during your visit. You can call the phone number (501)975-0300 and ask to speak with our owner loyalty manager. We value your feedback tremendously!

November 05, 2018

Recall Renaye went above and beyond She made me calm by reassuring me of the process. She didn’t want me to be without a loaner More

by ERICA1JONES2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renaye Benjamin
Nov 08, 2018 -

McLarty Nissan of Little Rock responded

Thank you for taking the time to give feedback on your visit to McLarty Nissan of Little Rock's service department, it's so awesome to know that you really enjoyed working with Renaye and that she was able to make the process easy and stress free for you! We hope to have the trend continue if you come visit a next time! Thanks for coming to McLarty Nissan of Little Rock to service your vehicle!

November 05, 2018

Service rep was great. Got me in and out. Very knowledgeable and courteous. Went over service of vehicle in details very helpful and was patient with any questio More

by NICHOLSNESHAJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Burroughs
Nov 09, 2018 -

McLarty Nissan of Little Rock responded

Thanks for coming through McLarty Nissan of Little Rock's service department! We're so happy that you're able to say that you had an experience with our staff that made you feel comfortable with getting your vehicle maintenance done here, we hope to have you come by another time!

November 05, 2018

New car purchase with trade in They went out of their way to take care of me. I will always recommend them to my friends and family. Words can not express my gratitude and appreciat More

by etthames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Forester, Brian Davis
Nov 12, 2018 -

McLarty Nissan of Little Rock responded

Thank you so much for providing feedback to McLarty Nissan of Little Rock, your kind words provide so much encouragement! We appreciate you for coming to our dealership to purchase your new vehicle, and we're very glad know the sales experience was made pleasant for you! McLarty Nissan of Little Rock thanks you for your time and consideration!

November 02, 2018

New car purchase I was given Tomi's name as a referral. Was seeking to make the experience as smooth and painless as possible. He met my expectations. More

by pd1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gentleman behind the desk with the computer that Tomi was seeking direction from( assuming he was a sales manager). Stated he lived in Maumelle. Do not remember his name., Utomi Nwanne
Nov 07, 2018 -

McLarty Nissan of Little Rock responded

Thanks for coming to McLarty Nissan of Little Rock to purchase your new vehicle! We're so glad to know that you liked working with Utomi and that everything went smoothly for you! We appreciate your time and hope that you get to enjoy your Nissan vehicle for a while!

November 02, 2018

New titan purchase was fantastic Had a great experience with Donnie from start to finish. Very honest and straight up with me. I drove up from Louisiana because of the price and my in More

by Bryankneipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Baldwin, Leo Linkov
Nov 08, 2018 -

McLarty Nissan of Little Rock responded

McLarty Nissan of Little Rock can't thank you enough for your time and travel so that we could have the opportunity to help you get your new vehicle, and we're delighted to know that you enjoyed working with Donnie, we believe that he's a joy to work with too! We hope that you had a nice and safe drive home in your new Nissan!

November 02, 2018

Great customer service Wonderful customer service, fast and helpful! Walk me through everything that I need. I am very pleased with my oil changes and the way the return my More

by VOZURA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Burroughs
Nov 08, 2018 -

McLarty Nissan of Little Rock responded

McLarty Nissan of Little Rock's service department is very appreciative of your feedback! We aim to do our jobs sufficiently everyday so that we can continue to provide you with the excellent service you have come to accustomed to at our dealership! Thank you so much for letting our service department have the opportunity to help you service your vehicle!

November 02, 2018

Great experience Had a wonderful car buying experience. Will recommend this dealer and Mr. Nwanne to anyone who may be shopping for a new vehicle. Two thumbs up!! More

by ccyrjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales , Utomi Nwanne
Nov 08, 2018 -

McLarty Nissan of Little Rock responded

McLarty Nissan of Little Rock wants you to know that we truly appreciate you for coming to our dealership and working with us to get your new vehicle, and we hope that you get to enjoy your new Nissan for a while! We strive to be able to provide you with great customer service so it's great to know that you enjoyed working with Utomi! Thanks for your time and for your feedback!

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