McLarty Nissan of Little Rock

Worth the time spent, pleasant Every time I have gone to have my car serviced it's been a pleasant wait worthwhile my car is Service as it should be they're very informative about w Every time I have gone to have my car serviced it's been a pleasant wait worthwhile my car is Service as it should be they're very informative about what you need done the waiting room is very comfortable and I like the points earned system that they have. More

Car service Cole was very helpful from the moment we first started talking when i called up until the moment i drove off the lot with my vehicle. He made sure i Cole was very helpful from the moment we first started talking when i called up until the moment i drove off the lot with my vehicle. He made sure i left happy and satisfied with my service yesterday. More

AWESOME I recently purchased a used vehicle from McLarty and the next day realized a few things were wrong. McLarty fixed all the problems and let me have a l I recently purchased a used vehicle from McLarty and the next day realized a few things were wrong. McLarty fixed all the problems and let me have a loaner. They made me feel so at ease about the situation even though I had signed the “as is” paperwork!!! They took care of me like I was family!!!! Amazing customer service!!! More

Maintenance for change oil Smooth and fast transaction with this guy, his awesome. He assist us with road vantage for my cars dent and scratches and hoping for a good result. Smooth and fast transaction with this guy, his awesome. He assist us with road vantage for my cars dent and scratches and hoping for a good result. More

Overall satisfaction Good service and consistent. My issues with my car are always resolved. The guys that I always work with are very knowledgeable. Btw I miss the carwas Good service and consistent. My issues with my car are always resolved. The guys that I always work with are very knowledgeable. Btw I miss the carwash machine. More

Satisfactory The service Dept was prompt, efficient, helpful and I am satisfied with the level of service that I have received. Cole was wonderful with explaining The service Dept was prompt, efficient, helpful and I am satisfied with the level of service that I have received. Cole was wonderful with explaining what was needed to be done on my vehicle and made sure that I understood what was needed. More

I can’t believe that in a nissan dealer a versa note arrives with a failure and takes almost four days to find the problem. I will never know if it was worth changin that in a nissan dealer a versa note arrives with a failure and takes almost four days to find the problem. I will never know if it was worth changing the radiator, or the electric fan, or both. I'm not satisfied with the way they proceeded in this case. More

They're an amazing team!! They greet you immediately. They're friendly. I also love how they inspect your entire vehicle and make suggestions. Most of all, they're not pushy!!! They greet you immediately. They're friendly. I also love how they inspect your entire vehicle and make suggestions. Most of all, they're not pushy!!! More

Satisfied Garry was great taking his time and showing the vehicles he had in the price range I was looking for. Low pressure and very knowledgeable. Garry was great taking his time and showing the vehicles he had in the price range I was looking for. Low pressure and very knowledgeable. More

Cluster**** Got sold a car that wasn't supposed to be sold. It hadn't had an inspection was told it was ready to go. Then find out after I insisted that they do t Got sold a car that wasn't supposed to be sold. It hadn't had an inspection was told it was ready to go. Then find out after I insisted that they do the inspection, that the transmission was bad. Was. Told they would fix it, then 3 days later when the repairs were more than they thought they would be, got informed that they were not fixing it. And I was forced to find another vehicle. After a week of looking I settled on a vehicle that. I'm satisfied with but it was the next part I still don't understand. The car I purchased didn't have a key fob but was told they would get on. I returned a few days later fory wife to sign the sales contract, and was told it would be 15 min to get it programmed. It took them a week. And even after I called to make sure it was ready, was told it was, I drive there and find out the car hadn't moved and wasn't ready because the key fob went to a different vehicle. They had to order another one like they should have done in the first place. Also, even after I was told the next day it would be ready, I waited an extra 2 days for them to contact me. When they didnt, I contacted them to find out that it STILL hadn't been programmed. It took the customer service representative to go to the service shop and make them get it ready before they made any effort. It was the WORST VEHICLE BIYING EXPERIENCE I HAVE EVER HAD. I gave my word to shop there first when we buy our next vehicle but it would take an act of God for us to do business with them again. Period. And dont get me started on my original salesman. Very angry little man. Had it not been for Marty trying to make the sale happen, we would have went elsewhere. More