McLarty Volkswagen

Horrible after the sale it took 3 mths to paperwork in during that time the car kept going into the shop never could get ahold of my sales person and the store manager was rude as could be requested a dif during that time the car kept going into the shop never could get ahold of my sales person and the store manager was rude as could be requested a different car which I have that right before paying sales tax and they refused when purchasing the car they told me my sales tax was including total bs More

I would not recommend ANY car dealer. They are all out to take as much money from you as they can without regard. They all are friendly at first, then you are just a second class citizen after that. i to take as much money from you as they can without regard. They all are friendly at first, then you are just a second class citizen after that. i even had to ask 3 times to get a tag put on my brand new car...they acted like it was a bother and why couldn't I do it! Ok guys....I will bring a tool box next time. geez. More

This is my 3rd car that I've bought from North Point Mazda. And I have always had great experience here. I have dealt with Russell Norris who is a great salesman twice! I would recommend anyone to th Mazda. And I have always had great experience here. I have dealt with Russell Norris who is a great salesman twice! I would recommend anyone to this dealership, customer satisfaction is guaranteed! More

Melvin took the time to listen to what I was needing and to explain the quality of car I was looking for. He also gave me options and didn't push anything I didn't want. He was very friendly and seemed conc to explain the quality of car I was looking for. He also gave me options and didn't push anything I didn't want. He was very friendly and seemed concerned about my situation! I purchased a great car at a great price thanks to his help! More

This is the third car that I have bought from here. Russell Norris has sold me two cars. I am very pleased with my new car. He is a very helpful and caring person. I would recommend him to anyone an Russell Norris has sold me two cars. I am very pleased with my new car. He is a very helpful and caring person. I would recommend him to anyone and I believe that he is the best salesman at North Point Mazda. If were to rate him on a scale of 1-10, he would definitely get a ten from me! More

I went in looking at a used car and ended up buying brand new! Got way better of a deal than I ever imagined. Russell was very helpful and made sure to check that I was comfortable and understood everything. new! Got way better of a deal than I ever imagined. Russell was very helpful and made sure to check that I was comfortable and understood everything. Very happy!! More

Most unorganized dealership i have ever been through. They have no idea how to work with customers and have no idea what there doing. The GM would never answer my calls and deligate it to others to take They have no idea how to work with customers and have no idea what there doing. The GM would never answer my calls and deligate it to others to take care of his problems, if your going to be a GM of a company do so by taking care of people who seem to have a problem with the things your staff are doing. Time management also didnt seem to be an issue here or losing belongings. You know what if you want to be screwed left and right and be completely pissed off for 4 months straight then by all means go here and buy a car. tell you what if i could see any dealership shut down it would be this one i dont know what everyone else is talking about them being a good place to go buy your car from. More

The salesperson gave very good customer service. He is knowledgable about the procducts that he sells. He uses a specific test-drive route that reflects various types of driving which better shows how th knowledgable about the procducts that he sells. He uses a specific test-drive route that reflects various types of driving which better shows how the car performs. He made sure that all model vehicles inquired by the customer were available or not, including different colors and types of transmissions. He went through all included information that comes with the vehicle that one usually keeps in the glove compartment. In addition, the salesperson gave a tour of the service department and introduced the persons who will be contacted for future service including the complementary oil change. The parts department was also part of the tour. The finance department has a very friendly and knowlegable person who assists the customer on warranty information and purchase. All in all, I will recommend this dealer to friends and family members. More