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McLaughlin Subaru

Moline, IL

4.7
698 Reviews

4101 41st St

Moline, IL

61265

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698 Reviews of McLaughlin Subaru

July 24, 2022

Very focused on customer satisfaction. Kim was very easy to work with, kept us informed about the status of our car in transit. Explained in detail all the things we needed to know about More

by kjvoss145
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hicks
Jul 26, 2022 -

McLaughlin Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 21, 2022

Once again, my buying experience through McLaughlin Motors was absolutely, fantastically, wonderful. Kim Hicks is a superstar! We ordered a Subaru Forester, she kept me informed of its status at eve More

by Burned Vet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Morales, Kim Hicks
Jul 22, 2022 -

McLaughlin Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 06, 2022

Once again, McLaughlin Subaru was wonderful to deal with. Especially in this car market they went above and beyond to get the exact car we were looking for. Kim Hicks ROCKS as a salesperson. More

by dalelallier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hicks
Jun 07, 2022 -

McLaughlin Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing McLaughlin Subaru!

April 23, 2022

Kim was very friendly and explained everything to me. she keep me informed as to when my suv would come in. we had a great experience on ording and regularly recieved updates! More

by gficke70
Recommend Dealer
Yes
Employees Worked With
Kim Hicks
Apr 23, 2022 -

gficke70 responded

This is a great dealership! Kim is the best salesperson I have ever worked with!!!

April 10, 2022

Salesman was good and helpful during the sales process. Finance manager was pushy and condescending which soured the buying process. More

by stfrichek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Holmes
Apr 13, 2022 -

McLaughlin Subaru responded

Hi, we truly appreciate your honest feedback. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. General Manager Dave Calvert (309) 797-5654 dcalvert@mcmotors.com

April 05, 2022

I rarely write a review but our great experience on ordering and regularly receiving updates on our 2022 Subaru Forester .Kris Hutton,our sales person was a true professional, great communication skill More

by shades
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Hutton
Apr 07, 2022 -

McLaughlin Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 04, 2022

Dealer kept us informed of the status of our special order 2022 Subaru Forester before delivery. The car was just as ordered, and it was spotless when we went to pick it up. The sales representative d More

by brnbm4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Morales, Kim Hicks
Apr 06, 2022 -

McLaughlin Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 11, 2022

I continue to be amazed by the professionalism Of McLaughlin Subarus’ repair crew. They are straightforward, informative and timely. I gladly travel an hour out of my way just to come to this dealers More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ronk
Mar 12, 2022 -

McLaughlin Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 02, 2022

Fantastic purchase experience! They were willing to negotiate price, thanked us for our purchase, and the entire sales and management staff were exceptional! Brandon Ellis was our More

by Tobey Roling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Stella, Brandon Ellis
Mar 03, 2022 -

McLaughlin Subaru responded

Hi Tobey, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 31, 2022

No doubt, the very best car buying experience I’ve had! The staff are attentive, thorough, and pleasant. I had a root canal then bought a car in the same afternoon… two things many adults dread… so I thoug More

by smh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Elliott, Kim Hicks
Feb 02, 2022 -

McLaughlin Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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