McLaughlin Subaru

First Class Jessie Lester & Robert Coronado helped us with our Subaru purchase today. Both were very professional, knowledgeable and polite. All the staff and McL Jessie Lester & Robert Coronado helped us with our Subaru purchase today. Both were very professional, knowledgeable and polite. All the staff and McLaughlin's are first class. More

This is our 5th Impreza from McLaughlin We’ve bought 5 cars from McLaughlin because of their professional and friendly staff. Bob Coronado in Finance and Jesse Lester, our sales consultant, We’ve bought 5 cars from McLaughlin because of their professional and friendly staff. Bob Coronado in Finance and Jesse Lester, our sales consultant, made our latest purchase easy and enjoyable. I had dealt with Bob during my purchase in April 2017, and when my husband’s 2016 Impreza was destroyed by an uninsured driver who ran a traffic light in excess of 70mph in December 2017, Jesse and Bob made our newest purchase practically stress free. (My husband was trapped in the wreckage, but wasn’t seriously hurt thanks to Subaru’s superior safety design. This is the second time someone from our family walked away from a totaled Subaru without life-threatening injuries). I find McLaughlin Subaru’s website very user friendly and have purchased 3 of our cars online. Thank you Jesse, Bob and all of the McLaughlin team! Outside of routine maintenance, hopefully we won’t ever have a need for your services again. More

Dan machu is a very professional salesman. I honestly felt like I was Buying my best friends car.didnt feel pressured or annoyed at any time. Everyone on sta is a very professional salesman. I honestly felt like I was Buying my best friends car.didnt feel pressured or annoyed at any time. Everyone on staff was very professional unlike other dealerships where you can tell that there just looking for a quick sale,not a repeat customer. Joe Wilson the finance director was just as friendly,respectful & professional as one should be. I can honestly say I’d buy another vehicle from McLaughlin motors located moline Illinois again. Thanks sean!!!!! More

Navigating purchase of a new vehicle The salesperson, Kim, was very helpful. Same for Robert C., the finance person. Follow up call from Matt C, also very pleasant. I look forward to The salesperson, Kim, was very helpful. Same for Robert C., the finance person. Follow up call from Matt C, also very pleasant. I look forward to having equally good service for my car in the future. More

Kris and all staff were excellent! Kris is an excellent salesman and all personnel there were very friendly and helpful! Snack and drinks made the short waits more pleasant.Robert was Kris is an excellent salesman and all personnel there were very friendly and helpful! Snack and drinks made the short waits more pleasant.Robert was great too. More

First Subaru, the best Kris and the staff were great. I'm glad I chose them for my first Subaru experience. I love my new forester. Thanks for all your help. Kris and the staff were great. I'm glad I chose them for my first Subaru experience. I love my new forester. Thanks for all your help. More

Recommended I've been a McLaughlin Subaru customer since 2010 and have always been pleased with their sales and service departments. The quality of the dealership I've been a McLaughlin Subaru customer since 2010 and have always been pleased with their sales and service departments. The quality of the dealership is a major factor for me -- the brand is important, sure, but ultimately I try to buy from people who I know will treat me well whether I'm coming in for routine service or to address an unexpected issue. I don't enjoy the high-pressure sales tactics I've experienced elsewhere. The sales staff I've worked with, especially Dan, are knowledgeable and seem concerned with making sure I found the right fit. This time, Dan stayed late to make sure I could test drive everything I wanted, and he followed up with me the next day as promised. More

Purchase 2010 Ford Edge Limited Worked with Brandon Ellis. Honest . Caring that vehicle was exactly what I had discussed with him via the internet. Not easy to purchase a vehicle sig Worked with Brandon Ellis. Honest . Caring that vehicle was exactly what I had discussed with him via the internet. Not easy to purchase a vehicle sight unseen, but Brandon's description and additional photos proved to be exactly correct. Vehicle in great condition being 7 years old. Drove vehicle from dealership back home to Minnesota. Drives very well and runs perfect. The dealership did an outstanding job servicing the vehicle BEFORE it was put up for sale. I highly recommend Brandon and this dealership for all types of vehicle purchases. More

Great service!!!! I found my vehicle online and Dan was able to help me through whole process with great customer service! The whole process was smooth and really fast I found my vehicle online and Dan was able to help me through whole process with great customer service! The whole process was smooth and really fast! More

We Assumed...and We Were Wrong! Wife & I "Assumed" our 3rd Ice Silver 3.6 Limited Outback came with "Eye Sight"...the 1st 2 did. We found out that it didn't 25 miles after leaving th Wife & I "Assumed" our 3rd Ice Silver 3.6 Limited Outback came with "Eye Sight"...the 1st 2 did. We found out that it didn't 25 miles after leaving the McLaughlin Dealership. We made a Frantic phone call to our salesman Kris Hutton who told us that only the Touring Limiteds come with Eye Sight standard. He said he would call us back. Now I know I should have checked this out before hand...but I thought I knew what I was doing...I "Assumed" I had everything in control. He called back said they would make it right...come on back to the lot. When we got back to the showroom Kris and the General Manager Dave Calvert welcomed us. Dave said that they had torn up all of todays paperwork and they had already found a Outback with Eye Sight at another dealership. They would go get the car, add the Remote start, window drip guards and interior lighting we had them had put on the current Outback and all we would owe is the Eye Sight difference. I told him how sorry I was to have caused all of this and he said No need to be, at McLaughlin we want to make sure our customers are happy...true to his word 1 week later we picked up the Outback I "Assumed" I was buying the week before...the staff was even joking about it with us. They went Above & Beyond in my book...I guess that's why I keep buying my Outbacks there. Telling them THANKS didn't seem like enough...because they deserve more. By the way you know what they say about "Assume"? Well this time for sure. HammerTime More