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McLoughlin Chevrolet - Service Center

Milwaukie, OR

4.5
1,534 Reviews

1,534 Reviews of McLoughlin Chevrolet - Service Center

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July 31, 2020

EXCELLENT CUSTOMER SERVICE, KNOWLEDGABLE SERVICE ADVISOR NICE FACILITY, WAS ABLE TO GET IN AND OUT QUICKLY. WE HAVE A VERY LARGE FLEET AND RECENTLY DECIDED TO TRY YOU OUT BECAUSE WE HAD BAD SERVICE WITH ANOT More

by SHAWN.HILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KELSEA, Kayla Ryan-Seals
July 30, 2020

Nice enough salespeople but $100 a filter is absurd and didn’t get a car wash....service can be at the drive through generic service business, so why come to a dealership? I have higher expectations of de More

by plfrisby0212
Recommend Dealer
No
Employees Worked With
Kayla Ryan-Seals
Aug 04, 2020 -

McLoughlin Chevrolet responded

Thank you for leaving the review, we learn and grow through these. At this time we are not washing vehicles due to limiting interaction and number of people interacting with your vehicle to help in our social distancing. The $100.00 filter, after looking into your visit, was the cabin air filter. This filter requires some disassembly of the interior and there is a charge for that service. we would be more than happy to go through your visit further and assist in any way possible if you would like to give our service manager a call at your convenience.

July 29, 2020

A little work As always the people at McLoughlin Chevrolet were professional and helpful. thanks to Larry, especially. Was clear on what needed to be replaces, th More

by JUANITACHAMBERSTHEROWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry ?
July 27, 2020

Kayla was polite and informative, my service was done quickly and they were able to get my recall problem in the same service call. Thank you to all the people who participated. More

by sparkymarkf
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
July 25, 2020

Great service. Completed work before the estimated time. Greeted warmly and folks were professional. I would come back or would refer the dealership to others. Hoping for a long relationship with this dealer More

by RANDALL.H.BRYANT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals, Kayla Serean
July 24, 2020

First time using them . I received a quote prior to my service , which I found reasonable . Picked up on time and price was actually less than quoted ! My service advisor Kayla Ryan was very helpful . More

by GOLFINICK
Recommend Dealer
Yes
Employees Worked With
Jeff Morrison, Kayla Ryan-Seals
July 24, 2020

I purchased my truck there and have gotten it served there. I have always been happy until this service. It came back to me and the ac no longer worked More

by rayhaney
Recommend Dealer
No
Employees Worked With
Charmaine Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

McLoughlin Chevrolet responded

I am sorry to hear that your a/c is not working. We would definitely like to take a look and see what happened and what we can do. Please let us know when you are available for us to take a look. I apologize for the inconvenience of having to bring it back a second time.

July 23, 2020

Upfront honesty My "check engine light" came on and I brought the car in for diagnostics. At the end of the days I got a text saying that it was fixed and the charge More

by EATONSPAGHETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Both gals at the service desk but I don't know their names. Sorry., Don Cohen
Jul 24, 2020 -

McLoughlin Chevrolet responded

Thank you for servicing your vehicle with us. We are elated to hear that you received the full experience of our expertise and honesty. We look forward to continuing to help you with your vehicle.

July 22, 2020

My First Service at McLoughlin Chevrolet Went in for a L.O.F. and to have 2 recall notice's fixed. Check in went quick and service was completed a little earlier than quoted. I was happy. More

by VICTOR.BIEKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry was our service manager and took good care of us.
July 22, 2020

The staff here is fantastic! I was in and out in under and hour, huge shout out for their sanitation protocols too! I will not go anywhere else :) More

by MARENJLEONARDO
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
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