Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
McLoughlin Chevrolet - Service Center
Milwaukie, OR
1,534 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,534 Reviews of McLoughlin Chevrolet - Service Center
Sort by
July 14, 2020
Very happy with the service provided, went in for an oil change and was out quicker than expected. Also all of the employees were very nice and helpful. change and was out quicker than expected. Also all of the employees were very nice and helpful. More
by Isaac
Verified CustomerEmployees Worked With
Kayla Ryan-Seals
July 13, 2020
Super easy to get an appointment. Very personable and knowledgeable staff. Nice waiting area while the work is done. Overall fast and efficient service. Thanks again knowledgeable staff. Nice waiting area while the work is done. Overall fast and efficient service. Thanks again More
by turner04
Employees Worked With
Kayla Ryan-Seals
July 12, 2020
I was told I was not driving my truck enough. That the law required me to drive more. I call BS and will not return. I will also tell friends to not use this dealership. What happened? When I bought my law required me to drive more. I call BS and will not return. I will also tell friends to not use this dealership. What happened? When I bought my truck everyone was incredibly. More
by HAUSHOLD
Employees Worked With
Don Cohen
July 12, 2020
From the service writer to the parts department, the technician Anthony who helped me with my truck all the up to the service manager, Kyle I believe were all incredibly friendly and went out of their w technician Anthony who helped me with my truck all the up to the service manager, Kyle I believe were all incredibly friendly and went out of their way to make my visit a smooth process from start to finish. Thank you all for the awesome service!! More
by unclejon426
Employees Worked With
Other Employees :
Kristi at the reception desk. 5 stars ?? , Jeff Morrison, Don Cohen, Kylle McCullah
July 04, 2020
Excellent service by Kayla My experience with Kayla Ryan-Seals in service was amazing. We had a complicated issue with our 2013 Chevy Tahoe and she was able to not only solve My experience with Kayla Ryan-Seals in service was amazing. We had a complicated issue with our 2013 Chevy Tahoe and she was able to not only solve it but provided support and solutions beyond my expectations. Her sunny attitude, positivity, and knowledge made what could have been a really challenging difficult situation into one that was truly an excellent experience. Thank you so much! And by the way it makes us think about McLoughlin next time we are looking to buy. More
by ellisgsm
Employees Worked With
Kayla Ryan-Seals
July 04, 2020
Everyone is very Helpful, I usually work with Don very he was on vacation first time working with Kayla she was outstanding. I will be back. was on vacation first time working with Kayla she was outstanding. I will be back. More
by jlperini1
Employees Worked With
Brett, Don Cohen, Kayla Ryan-Seals
July 03, 2020
Kayla in the service department is an asset to the company. Great customer service with a smile. Flexible with my busy schedule. I was even able to get a nap in while I waited. company. Great customer service with a smile. Flexible with my busy schedule. I was even able to get a nap in while I waited. More
by THETILEOG
Employees Worked With
Kayla Ryan-seals
July 02, 2020
Was told my Appt was Monday. I called in and was told my appointment was on monday at 08:30 and I was there on time but when I got there there was already 15 cars ahead of me so I I called in and was told my appointment was on monday at 08:30 and I was there on time but when I got there there was already 15 cars ahead of me so I wated almost 2 hours to get my truck checked in and was told that they would try to get to it in the afternoon. Well they didn't get to it till the next afternoon before they even put it on a scanner to see what the problem was. Luckily I had already purchased the part I thought it was for $119 on Amazon because the dealer told me that their price was $342 for the exact same part, the scanning was $145 and to put the part on was was another $391 just to replace a sensor. I called several times to get information on my progress but "they were really buried" with work. What I want to KNOW IS why do they schedule so many projects all at once ??? Is it because they don't want any other shops in the neighborhood to get any work ??? We will just stack them up and to xxxx with getting them out in a timely manner ??? Won't be seeing me back in there because it's been that way for at least 8 years. PS, the service man I didn't have any problems with or the mechanic but the Management needs to GET THEIR ACT TOGETHER. More
by FEDUP365
Employees Worked With
Wasn't the employees fault
July 02, 2020
Dealership did an awesome job of helping me get my new Traverse there for service. They diagnosed the problem and got it handled quickly. They kept me in the loop as to what they were doing and let me k Traverse there for service. They diagnosed the problem and got it handled quickly. They kept me in the loop as to what they were doing and let me know when it was ready. Thank you Don and Charmaine for your very professional and courteous help in making this go smoothly. More
by Elaine Nelson
