McLoughlin Chevrolet - Service Center

Correction to my review I reviewed the work to my 3500 Silverado Duramax LTZ and miss spelled the Name of my Service Adviser. Larry did a great job and I wanted to correct my I reviewed the work to my 3500 Silverado Duramax LTZ and miss spelled the Name of my Service Adviser. Larry did a great job and I wanted to correct my error to give him the credit he is due for the excellent service he provided me. His name is Larry Thomsen, he has made a happy and faithful customer of me. Thank you Larry and Mc Loughlin Cehvrolet . More

Took 95 minutes for an oil change and inspection. The appointment was previously scheduled ( not a drop in). No urgency from staff when I inquired on lengthy wait time. I will likely not return. appointment was previously scheduled ( not a drop in). No urgency from staff when I inquired on lengthy wait time. I will likely not return. More

Tires Your people did a great job on my car. Ride home was very smooth and the alignment took all of the steering issues away. Larry in service was great. Your people did a great job on my car. Ride home was very smooth and the alignment took all of the steering issues away. Larry in service was great. More

Welding Needed on rear window This location is most convenient for me. People were friendly. I drove in and they repaired my Suburban same day; lucky no need for appointment.. This location is most convenient for me. People were friendly. I drove in and they repaired my Suburban same day; lucky no need for appointment.. More

Not so great service Until my last service appointment, I would have wholeheartedly recommended McLoughlin Chevrolet. The problems started in early September and were fina Until my last service appointment, I would have wholeheartedly recommended McLoughlin Chevrolet. The problems started in early September and were finally fixed in late February. In September, I brought my car in because it was making a noise. When I got it there, they said that there was no oil in it. After several days, they decided that I needed new pistons and rings. I was calling almost every day for an update. I had to call them, they did not call me. I did not get my car back until early October and had to pay for a rental car during the whole time. The problem wasn't covered under the warranty I was sold at the dealership and paid $4100+. In November, I took my car back twice because it was making the same noise again. The oil was at least 2 qts. low each time. In December, I took it back for an oil change and it was over 2 qts. low and they started an oil consumption test. Two weeks and less than 500 miles later, I took it back again and it was low again. Two weeks later and less than 300 miles later, I took it back and it was out of oil. Now the engine was ruined and needed to be replaced. Each time I took it back because it was making the same noise as in September within 48 hours of noticing the noise. I had to fight with them to get my engine replaced at their cost. They never initiated phone calls to me, I had to call them. More

Don was very nice and pleasant. Services were done quickly and efficiently. Service was on time and the price stated. Don let me know my next service will be a big one. quickly and efficiently. Service was on time and the price stated. Don let me know my next service will be a big one. More

Good dealership experience! I was pleased with being able to get in early morning (7:30) with only a one day notice! My service advisor (Larry Thomsen) was personable enough. The I was pleased with being able to get in early morning (7:30) with only a one day notice! My service advisor (Larry Thomsen) was personable enough. The waiting area was clean and offered donuts and coffee (although I'm off of sweets for the month of February, so I could not partake)! I would have rated my visit higher except for the fact that my car was not washed or vacuumed out . Or maybe Dealerships don't do those things anymore. I must mention that I found a coupon online that brought my oil/filter change to a cool $49.95! I will definitely go back and recommend the dealership. More

Recall notice service Larry and the McLoughlin Chevrolet team were great! It was easy to schedule an appointment, they were ready for me when I got there, Larry (my service Larry and the McLoughlin Chevrolet team were great! It was easy to schedule an appointment, they were ready for me when I got there, Larry (my service agent) was pleasant and helpful, I was able to work in a small office space they had set up for this purpose, and I was out in about 45 minutes for two recalls. Thanks! Tucker More

Larry was great I had a new service assistant today who was great. Thanks very much for ensuring I was taken care, of Larry! Everything went smoothly and I was able t I had a new service assistant today who was great. Thanks very much for ensuring I was taken care, of Larry! Everything went smoothly and I was able to get some work done in the guest office, as usual. Very little disruption to my day. More

GMC Acadia recalibration Service was great. Communication is key, and Larry & Kayla did a great job keeping me informed throughout the process. Re-calibrated the collision war Service was great. Communication is key, and Larry & Kayla did a great job keeping me informed throughout the process. Re-calibrated the collision warning system and cleared the codes the vehicle had. More