McLoughlin Chevrolet - Service Center

The service team got me in and out in the timely manner… Great service! Thank you! Great service! Thank you! More

Visited McLoughlin Chevrolet and experienced top-notch service. Transparent dealings, utmost professionalism, and drove away with a perfect car. Strongly recommended! service. Transparent dealings, utmost professionalism, and drove away with a perfect car. Strongly recommended! More

The service department is always so friendly, willing to help and organized. My life has been very busy lately and in my most recent service with them, I had to reschedule three times due to work and thin help and organized. My life has been very busy lately and in my most recent service with them, I had to reschedule three times due to work and things coming up with family. Every time I called to reschedule, every person I spoke with on the team was understanding, respectful and happy to help accommodate. Each time I take my vehicle in, I feel confident that I am in good hands! More

Kelsea Crownover Service Advisor She was beyond great. She kept me in the loop with issues with my car. She was polite and professional. Told me where I could save $$. She deserves a raise in pay a great. She kept me in the loop with issues with my car. She was polite and professional. Told me where I could save $$. She deserves a raise in pay and a bonus. However the negative was the $215/hour labor cost (about that). That is a lot just to keep that fancy showroom and building. If you have work done there I recommend Kelsea and Ricardo (tech) More

First time working with John in the service department. He was very helpful and accommodated all my needs. He was very helpful and accommodated all my needs. More

We took in our car for a simple service and they found an extremely dangerous situation with our tires that we never would’ve seen. extremely dangerous situation with our tires that we never would’ve seen. More

John provided an exceptional service. Always attentive and explained with details. Great timing as well. Always attentive and explained with details. Great timing as well. More

Friendly staff and are extremely helpful. 10/10 would recommend. The service staff are excellent to work with 10/10 would recommend. The service staff are excellent to work with More

Went in for service on an electric vehicle purchased from another Chevy dealership. During check-in I let them know that the car had been dying on trips and that the 12v battery had been tested at low voltag another Chevy dealership. During check-in I let them know that the car had been dying on trips and that the 12v battery had been tested at low voltage, but I asked if they could run a diagnostic on the charging system to make sure of what was causing the issue. We agreed on a diagnostic service and price. They called back about 4hrs later and said that the car had died on startup (like I had mentioned happening before) and that they couldn't do the diagnostic with a discharged battery. They offered me a new 12v battery, installed for $600, as the only way to perform the diagnosis, which I declined (whether this includes the diagnostic or not I don't know). We picked up the car and paid the diagnostic fee because of the man-hours involved to jump start the car and push it out of the shop, but have since realized that we were mistaken not to mention the issue right away, because now we feel totally ripped off. If the service dept. had mentioned that they can't perform a diagnosis with a discharged battery in the first place, then nobody would have had to waste an entire afternoon and we would have saved a bunch of money. We learned nothing except that we really dislike working with dealerships. The service we paid for was never done.  We reached out to our service rep and also asked for a manager to get back to us so that we can reconcile the situation, but haven't heard back in about 4 days. A mistake like this without accountability is entirely unprofessional and I hope that they reach out. More

Nice waiting area while I was waiting with refreshments was relaxing. People were friendly and helpful. was relaxing. People were friendly and helpful. More