McLoughlin Chevrolet - Service Center

Routine maintenance handled smoothly I brought my 2017 Impala in for routine servic after making an appointment online. I did not have to wait and was able to get in the queue right away I brought my 2017 Impala in for routine servic after making an appointment online. I did not have to wait and was able to get in the queue right away. The service area is very clean as is the waiting area. When my service was complete, Jim took the time to go over some of the details of the routine inspection. He let me know how my brakes and tires were and could vet the highlights of the service. Jim has seen to my car a few times and each time he never fails to be friendly and thorough. The coffee in the waiting area is pretty good, too. More

Quick, Easy, simple I came here for an oil change, and they had me in and out of there really quick. All the staff were super kind, and easy to work with. I came here for an oil change, and they had me in and out of there really quick. All the staff were super kind, and easy to work with. More

Very good service. The service department was friendly, quick to get the paper work done so my truck serviced and I was done in about 40 minutes and I was out the door The service department was friendly, quick to get the paper work done so my truck serviced and I was done in about 40 minutes and I was out the door. Thanks More

Now that is customer service! I came in for my first oil change on my new Silverado that I purchased from your dealership. When I called in for an appointment I was directed to Don I came in for my first oil change on my new Silverado that I purchased from your dealership. When I called in for an appointment I was directed to Don. He told me that he could get me in on a Saturday. I was super impressed with the degree of service that I got from the service department. I will for sure be coming back for all of my vehicle needs. More

Great Experience! Had a fantastic experience at this dealership! Don in Service was AWESOME! ONLY reason I gave this 4 out of 5 stars was because of the cost and my fru Had a fantastic experience at this dealership! Don in Service was AWESOME! ONLY reason I gave this 4 out of 5 stars was because of the cost and my frustration with GM. Paid $1200 for a new condenser which seems crazy. Nevermind the fact that condensers going out in the 2015 Chevy Suburban is a KNOWN issue, yet GM still won't do right by the customers and make this something they repair at no cost. This reflects poorly on ALL Chevy dealerships. GM needs to figure it out! Overall very happy with the level of service provided to me at McLoughlin Chevy!! More

Changed my opinion of service at a dealer I really really liked my service manager Don Cohen. He was FANTASTIC. He put up with my basic questions and repeating questions and was as calm as the I really really liked my service manager Don Cohen. He was FANTASTIC. He put up with my basic questions and repeating questions and was as calm as the day is long. I have put off getting this repair for 16-18 months with daily reminders due to how much I dislike the dealers. This experience may have changed my mind on that. I added on some general maintenance too since my service manager let me get the recall and service done at the same time and the rate was better then jiffy lube! They even washed the outside of my muddy truck for me! I honestly can not say enough good things about Don and HE is the reason I will be coming back even for oil changes! More

Jim was the best! Very good quality of service. I could tell that they were SUPER busy and didn’t mind taking any appointment available. Jim was nice enough to help u Very good quality of service. I could tell that they were SUPER busy and didn’t mind taking any appointment available. Jim was nice enough to help us out and figure out what parts were needed to get a remote start on our truck going, alleviating the headache on our side. Top notch guy, with lots of experience to vouch in for. Will definitely be here me again! Thanks Jim M. More

My experience Don Cohen is a great guy to work with! Very helpful and responsive. My truck had a rare outage and it took quite a bit if time to get the truck ba Don Cohen is a great guy to work with! Very helpful and responsive. My truck had a rare outage and it took quite a bit if time to get the truck back as the part had to be ordered from the factory and unfortunately the factory sent the wrong part the first time. Don worked to get the correct part sent to the dealership. More

john Orlowski They did just what I wanted done and advise me of other stuff that should be done but did not push me, John Orlowski was very friendly and courteous They did just what I wanted done and advise me of other stuff that should be done but did not push me, John Orlowski was very friendly and courteous and even made me laugh a couple of times More

Polite attendants knowledgable The dealership was clean and seemed well organized. The personel were polite and agreeable. The work was done fairly rapidly and the customer waitin The dealership was clean and seemed well organized. The personel were polite and agreeable. The work was done fairly rapidly and the customer waiting lounge was well appointed and comfortable. More