McLoughlin Chevrolet - Service Center

Honest people..Great service Called me after my appt. was over and done to let me know I had been overcharged on a belt. Wanted to make sure I got my money back.. Love these fol Called me after my appt. was over and done to let me know I had been overcharged on a belt. Wanted to make sure I got my money back.. Love these folks. More

Great as t Took time out of their work day to test drive my car to try and find a problem I was worried about. Thanks guys! The end. Took time out of their work day to test drive my car to try and find a problem I was worried about. Thanks guys! The end. More

Just plain Awesome! The staff listened to my concerns and addressed them. They didn’t try and use fear tactics to up-sale me on anything and addressed my actual concerns. The staff listened to my concerns and addressed them. They didn’t try and use fear tactics to up-sale me on anything and addressed my actual concerns. They ended up having to replace my transmission...I had anticipated it to take a couple of weeks but it took less then 3 days. Thanks Don Cohen for your fast and accurate work. More

Oil change and service light on I was at my 9 am appointment early (8:45) I was checked in and then the wait began. How long should a oil change take?? I’m no expert but... then I h I was at my 9 am appointment early (8:45) I was checked in and then the wait began. How long should a oil change take?? I’m no expert but... then I had asked for them to check out a information light for the driver assist program. After over a hour and 20 mins the service man comes to me with 4 pages of stuff that my vehicle needed repaired. I was so discussed with the first item when he told me that it took 1.3 hours to diagnose the warning light (2015 Tahoe don’t you plug it in and get a reading as to why there is a warning light) ? Again by this point I was so pissed! He said it would be another nearly $400 dollars to replace the part in the seat that vibrates when you go over line on side of road. Keep in mind by this point they are already charging me for 1.3 hours of labor 😡. He proceeded to ramble through all the air filters and everything else that needed done. I said no I want none of the additional services and just wanted my oil change done. At the 2 hr 45 min mark as my vehicle is in the service drive sitting I ask can I get my vehicle now and leave?? He will be right with you I was told as the car continued to sit and there was no other clients in the service area. Once paperwork was ready he claimed to have given me a really good discount on the labor for diagnosis as he could tell I was irritated. I feel $100 to plug in a car (discounted rate) is absurd not to mention my 3hour experience. More

Service Was great, would recommend. Having a 25 word minimum is crazy and will cause people not to leave reviews. I still don’t have enough words. That was 26 Was great, would recommend. Having a 25 word minimum is crazy and will cause people not to leave reviews. I still don’t have enough words. That was 26 words. More

Useless My leased car periodically won’t start and has had this problem since day one. They looked at it and and told me they don’t know and charged me $45 fo My leased car periodically won’t start and has had this problem since day one. They looked at it and and told me they don’t know and charged me $45 for it. Uselsss and charged me to be useless. I took a half day off and had people pick me up and drop me off for absolutely zero help and I was charged for it. This isn’t my first unhelpful experience either... More

Efficient The entire staff that I interacted with were friendly, polite, and professional in their handling of my concerns. When redeeming my rewards Todd and C The entire staff that I interacted with were friendly, polite, and professional in their handling of my concerns. When redeeming my rewards Todd and Charmaine helped me through the process. More

Great service department! Rated my visit to this dealer excellent because they (especially Don Cohen) did everything I needed done quickly and courteously. Thanks, Don. Keep up Rated my visit to this dealer excellent because they (especially Don Cohen) did everything I needed done quickly and courteously. Thanks, Don. Keep up the good work! More

Oil change Easy to make an appointment for oil change and done in a timely manner. Wondered why my car was not washed? Friendly employees to deal with. Easy to make an appointment for oil change and done in a timely manner. Wondered why my car was not washed? Friendly employees to deal with. More

In & out Personal, friendly, fast and efficient. Cost effective, better than the "quick change" places. Took the time to be friendly yet was still done in les Personal, friendly, fast and efficient. Cost effective, better than the "quick change" places. Took the time to be friendly yet was still done in less than an hour. More