McLoughlin Chevrolet - Service Center

In & out Personal, friendly, fast and efficient. Cost effective, better than the "quick change" places. Took the time to be friendly yet was still done in les Personal, friendly, fast and efficient. Cost effective, better than the "quick change" places. Took the time to be friendly yet was still done in less than an hour. More

At least they have WiFi. The service experience is always awkward. I paid for a service plan to include oil changes, and they don't keep track of these at all, so I have to b The service experience is always awkward. I paid for a service plan to include oil changes, and they don't keep track of these at all, so I have to bring in the coupon book to avoid the argument every time trying to convince them that they sold me this contract and ought to have some kind of record. More often than not, the person I'm talking to is bored and unfriendly. The latest visit took up my entire morning even though I had an 8:30 appointment and arrived 10 minutes early. When I tried to ask why it was taking so long after only one update about 2 hours in to up-sell me, it took awhile to get someone's attention. Then it turned out they were planning to wash my vehicle and hadn't gotten to it yet. I was baffled, and the service advisor at least asked me if I wanted to wait for the wash (which it seemed was free but was never offered and this was my third oil change). No, I wanted to get out of there after waiting three and a half hours. I even had to ask a lot of questions to get any comment on the additional inspection I requested. The previous two oil changes were more uneventful, except for the problem with them not having any knowledge of the service plan I bought there. I checked the plan and it specifies that service has to be done at that dealer, or I would gladly drive to a different one to get the oil changes I paid for. More

Amazing service Had to take my baby (GMC Envoy) in for a check engine light and we determined it could be a simple fix to possibly needing to part ways with my car. T Had to take my baby (GMC Envoy) in for a check engine light and we determined it could be a simple fix to possibly needing to part ways with my car. To our luck it was a simple fix. The crew was quick and efficient. The entire staff was very nice and best of all...they knew we were there just to get my car fixed and didn't pressure us to look at purchasing a new vehicle which was nice. We talked cars/trucks while we waited to pick up my car. We came in the day before just looking at what options we had IF we did have to part ways with my car and talked with Dave in sales. Today when we picked up my car he approached us congratulating us on the good news and how he was happy for us. Not normally how a dealership operates. John was great to us from start to finish. Super friendly and down to Earth. Thank you for putting my worries at ease and helping me keep my baby on the road even longer. More

Oil change tire rotation For my oil change and tire rotation it didn't take long at all, plus they also did a vehicle inspection and made sure all my fluids were at appropriat For my oil change and tire rotation it didn't take long at all, plus they also did a vehicle inspection and made sure all my fluids were at appropriate levels. More

Nail in tire John Orlowski was great start to finish. Accommodating and kind. An asset to your business. My only issue: I bought the car 3 months ago from t John Orlowski was great start to finish. Accommodating and kind. An asset to your business. My only issue: I bought the car 3 months ago from this location. The sales staff up sold me on a tire and wheel warranty. When presented with the $15 bill for tire repair at the cashier I asked about my warranty. The woman at the counter asked if I brought the paperwork with me. I had not. She said without it she would not know which company to contact. Basically a No. Here’s my take: I can easily afford the $15. Can McLoughlin service afford the good will? Take a tip from Mr. Orlowski. Treat your customers like family. A simple “let me look in your file” would have gone a long way. More

Service easy to drop off, John kept in touch with updates on the work and truck was done before scheduled time. Thank you for the work. easy to drop off, John kept in touch with updates on the work and truck was done before scheduled time. Thank you for the work. More

Service work Everything was done in time and as expected....very nice. Quick and easy to drop car off and have it finished on time...thanks Mcloughlin Chevrolet Everything was done in time and as expected....very nice. Quick and easy to drop car off and have it finished on time...thanks Mcloughlin Chevrolet More

Awesome! My car was making an awful noise, I called Don and he said bring it right in. I drove straight there, they saw me right away and had a service tech My car was making an awful noise, I called Don and he said bring it right in. I drove straight there, they saw me right away and had a service tech drive my car. He knew exactly the problem, and luckily for me it was a quick fix. Everyone was super helpful and trustworthy! More

Quick & easy All the employees are very easy to work with. They always get my vehicles in quick & take care of me. Thank you for making get my car repaired easy. All the employees are very easy to work with. They always get my vehicles in quick & take care of me. Thank you for making get my car repaired easy. More

Recall on my truck Was very quick and would come back with my truck to get other service work done at this dealership. Don was very helpful and I would come back to hi Was very quick and would come back with my truck to get other service work done at this dealership. Don was very helpful and I would come back to him for my service and recall work More