McLoughlin Chevrolet - Service Center

Kayla Ryan-Seals was an amazing service advisor. She let me know about some price changes, honored a lower price and even washed my car! Thank you t o the whole service team!!! me know about some price changes, honored a lower price and even washed my car! Thank you t o the whole service team!!! More

When I arrived there was no record of my appointment. Fortunately, my service representative did the right thing and squeezed me into the schedule and got me a car for the two days it took to service my Fortunately, my service representative did the right thing and squeezed me into the schedule and got me a car for the two days it took to service my truck. Soooo they get an “A” for service and a “D” for systems. More

Mid diagnose for break lights. Wanted to charge me $600 plus to get it fixed when I did my own investigating on my way home from the dealership that it was only the connection not touching properly and wit plus to get it fixed when I did my own investigating on my way home from the dealership that it was only the connection not touching properly and with very minor adjustments I was able to make the connections touch and the break light worked fine. They wanted to charge me $600 plus for a part that cost 20 bucks at Napa auto parts and it takes 3 screws to switch it over as well as moving the light bulbs over to the new fixture as well. 10 mins worth of work. Very disappointed in the service I received. More

I've been bringing my diesel 2500HD pickup to them for service for years. There have been a couple of hiccups over time, but they've always come through in the end. Most recently they addressed a catastro service for years. There have been a couple of hiccups over time, but they've always come through in the end. Most recently they addressed a catastrophic transmission issue and by all accounts did a thorough job. More

I am very disappointed in the service I received. I had an appointment for an oil change at 9:30. I stood there for 10 min before someone approached me and then my pickup sat there for another 45 min befor an appointment for an oil change at 9:30. I stood there for 10 min before someone approached me and then my pickup sat there for another 45 min before they took it back to start. More

Worst service ever. Went in for a new key and fob. I was told it wold take 35 to 45 minutes. 2 hours later without anyone checking in with me I was told that they could not do it and that they were not sure told it wold take 35 to 45 minutes. 2 hours later without anyone checking in with me I was told that they could not do it and that they were not sure why. Horrible More

Kelsea is a complete "JOY" to work with. Very welcoming and knows the GM Brand very well! The other folks around her also get a high "kudo" rating being that it takes a true team to watch out for each othe and knows the GM Brand very well! The other folks around her also get a high "kudo" rating being that it takes a true team to watch out for each other and balance the area with complete professionalism. This is very apparent at this dealership! More

Kelsey did a great job, she communicated well and listened to concerns. Car fixed and running well now. Also performed a recall from chevrolet while the car was in. listened to concerns. Car fixed and running well now. Also performed a recall from chevrolet while the car was in. More

They reminded me to take my complimentary tire rotation before it expires -- thank you! Did not receive my automotive inspection results... Otherwise the service was excellent. before it expires -- thank you! Did not receive my automotive inspection results... Otherwise the service was excellent. More

Kelsie is the most communicative and helpful person I’ve worked with at a dealership! She goes above and beyond to take care of us, and makes the whole process a dream! I will definitely be returning here s worked with at a dealership! She goes above and beyond to take care of us, and makes the whole process a dream! I will definitely be returning here specifically to work with her. More