
McMahon Ford
Norwalk, CT
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Buying my car was an overall good experience. No pressure to buy last years model when all of the other Ford dealerships were pushing to get rid of them. They ordered me the exact car that I want No pressure to buy last years model when all of the other Ford dealerships were pushing to get rid of them. They ordered me the exact car that I wanted. More
Great team. Helped me choose the model to fit my needs. Axel a great salesman. Kevin top notch and Al is a great finance person. Helped me choose the model to fit my needs. Axel a great salesman. Kevin top notch and Al is a great finance person. More
Professional, courteous and low pressure. Great product knowledge. Simple transaction, no need to shop around. Spent as much time as required at delivery, car very well prepped. Great product knowledge. Simple transaction, no need to shop around. Spent as much time as required at delivery, car very well prepped. More
Well-informed, courteous staff-people very thoughtful-and knew what they were talking about and very thorough knew what they were talking about and very thorough More
If you want to be lied to and treated like an insignificant female customer, visit Ford McMahon in Norwalk, CT! I bought my car there because it's around the corner from my apartment, but that's insignificant female customer, visit Ford McMahon in Norwalk, CT! I bought my car there because it's around the corner from my apartment, but that's the only reason I would have visited this dealership. The customer service reps are untrustworthy, especially if you are a female and need car service that you can't do yourself. The customer service rep, Marco, who I dealt with for my last and final service was an absolute nightmare. He did not listen to my needs/ concerns on the car and fixed something I didn't ask for. Marco cleared my car to be fixed, when the same horrible noise was still happening. I explained to him that the car was still making the initial noise I came in for, and Marco proceeded to say that he cannot help with that and I'd need to come back. I left their service shop and had to call the McMahon sales manager to help me address the issue that was still there. I wasted ample time back and forth fending for myself with the car issues I needed fixed. They want your money, and that is it. I was going to buy Bronco from them, but after multiple bad customer service experiences, I will never be back. More
Pleasant, patient and easy to deal with. Chris McMahon is very straightforward and Rich Agudo took the time to find the vehicle that I needed. Would deal with them again. Chris McMahon is very straightforward and Rich Agudo took the time to find the vehicle that I needed. Would deal with them again. More
Mcmahon Ford I recommend this dealership. The service by the sales representative was excellent. The finance manager Al was very tentative to the whole process. Kevin McMahon in charge of the The service by the sales representative was excellent. The finance manager Al was very tentative to the whole process. Kevin McMahon in charge of the used vehicles was also very helpful and knowledgeable. I also briefly spoke with the owner Chris McMahon and had a very pleasant conversation. I highly recommend them. I will use them again Sincerely Gilbert F. More
Excellent service! Very helpful and willing to go extra mile. Special mention to Al and Caroline for going the extra mile! Very helpful and willing to go extra mile. Special mention to Al and Caroline for going the extra mile! More