
McMahon Ford
Norwalk, CT
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The sales associates and staff at McMahon Ford were excellent to work with. The dealership was very straightforward, honest, and I felt they hustled to make sure I got the right car that I was looking excellent to work with. The dealership was very straightforward, honest, and I felt they hustled to make sure I got the right car that I was looking for. More
McMahon is our neighborhood dealership so it was a no brained where we would go but small place equaled great service! Ordered our vehicle from the manufacturer with our sales advisor Gabriel, he talked brained where we would go but small place equaled great service! Ordered our vehicle from the manufacturer with our sales advisor Gabriel, he talked us through the whole process and made sure we got everything as we wanted. Was spot on with the timeline for production and kept us informed along the way. When we took delivery he spent the time with us to explain all the features thoroughly. I think the guys at McMahon liked how nice our Bronco turned out as much as we do! More
The sales rep was great spent as much time with me that I needed. Went over everything in detail and I was very happy with the whole experience at McMahon Ford. needed. Went over everything in detail and I was very happy with the whole experience at McMahon Ford. More
They were all extremely helpful, especially Caroline. She worked with me throughout the whole process to get my vehicle. If you’re in market to get a Ford, I would recommend this dealership. I look forw She worked with me throughout the whole process to get my vehicle. If you’re in market to get a Ford, I would recommend this dealership. I look forward to doing business with them in the future. More
Let me start off by saying Russell was amazing. Went in looking for a Mustang and he showed me the Shelby. I was referred to the General Sales Manager, Chris Febbraio, who insisted they wanted to sell the looking for a Mustang and he showed me the Shelby. I was referred to the General Sales Manager, Chris Febbraio, who insisted they wanted to sell the Shelby to a “local guy” Good luck finding the right guy for your Shelby. More
What a fantastic dealership! In all my years of driving & buying cars, this was by far the best experience I have ever had. The owner & his staff are the friendliest, most professional, courteous, knowledgea buying cars, this was by far the best experience I have ever had. The owner & his staff are the friendliest, most professional, courteous, knowledgeable, honest, fair & helpful team. I knew what I wanted & McMahon had it. Both the owner Chris McMahon & salesman Richard Agudo made it so very easy for me -- with selection, price, all the paperwork of transferring insurance, plates & new registration, etc.. Rich reviewed all of my new car's bells & whistles with me and synced my phone to the car's system. He told me if I had any questions to call him anytime. I was introduced to the sales, service & parts dept heads & various staff including master mechanics. Never treated so royally when purchasing an automobile. You can bet this is where I will always take my car for service. I highly recommend McMahon Ford in Norwalk, CT. Thank you Chris, Rich, Al, Casey, Neil, etc. I LOVE my new 2020 Mustang Convertible!!! More
Lacking customer service Problem with rear camera in my Lincoln. Made an appointment for the following week. Arrived and found overload of cars to be serviced. Told to leav Problem with rear camera in my Lincoln. Made an appointment for the following week. Arrived and found overload of cars to be serviced. Told to leave my car, get ride home so a diagnostic could be performed, not even a repair. After over 5 hours called to find out status and told the car had not been looked at yet. Asked for a ride to pick up my car. Called after waiting 45 minutes and eventually driver showed up. Asked the service person, Arthur, for my keys. He asked if I wanted to bring my car back the next day. Obviously they had overbooked their appointments. Had I waited there for my car, I would be it would have been checked while I waited. Cannot go without a car for two full days. I had an appointment and this would not have happened if I were male, you can be sure of that. Had been using this service center but no longer will I do so. Arthur has no idea what customer service really means. Denise was extremely helpful and is extremely customer oriented. More
Excellent Service Having Purchased a vehicle for our family with McMahon Ford. When we were ready to lease a car for our daughter, McMahon Ford was the only place we co Having Purchased a vehicle for our family with McMahon Ford. When we were ready to lease a car for our daughter, McMahon Ford was the only place we considered. The staff and Chris McMahon is super friendly and the sales manager Richard Agudo is both knowledgeable and patient in addressing all of our needs and concerns. We love McMahon Ford and have had two wonderful experiences so far. We will definitely consider them again for future purchases - as this family loves Fords! More