McMahon Ford

What a fantastic dealership! In all my years of driving & buying cars, this was by far the best experience I have ever had. The owner & his staff are the friendliest, most professional, courteous, knowledgea buying cars, this was by far the best experience I have ever had. The owner & his staff are the friendliest, most professional, courteous, knowledgeable, honest, fair & helpful team. I knew what I wanted & McMahon had it. Both the owner Chris McMahon & salesman Richard Agudo made it so very easy for me -- with selection, price, all the paperwork of transferring insurance, plates & new registration, etc.. Rich reviewed all of my new car's bells & whistles with me and synced my phone to the car's system. He told me if I had any questions to call him anytime. I was introduced to the sales, service & parts dept heads & various staff including master mechanics. Never treated so royally when purchasing an automobile. You can bet this is where I will always take my car for service. I highly recommend McMahon Ford in Norwalk, CT.  Thank you Chris, Rich, Al, Casey, Neil, etc. I LOVE my new 2020 Mustang Convertible!!!  More

Lacking customer service Problem with rear camera in my Lincoln. Made an appointment for the following week. Arrived and found overload of cars to be serviced. Told to leav Problem with rear camera in my Lincoln. Made an appointment for the following week. Arrived and found overload of cars to be serviced. Told to leave my car, get ride home so a diagnostic could be performed, not even a repair. After over 5 hours called to find out status and told the car had not been looked at yet. Asked for a ride to pick up my car. Called after waiting 45 minutes and eventually driver showed up. Asked the service person, Arthur, for my keys. He asked if I wanted to bring my car back the next day. Obviously they had overbooked their appointments. Had I waited there for my car, I would be it would have been checked while I waited. Cannot go without a car for two full days. I had an appointment and this would not have happened if I were male, you can be sure of that. Had been using this service center but no longer will I do so. Arthur has no idea what customer service really means. Denise was extremely helpful and is extremely customer oriented. More

Excellent Service Having Purchased a vehicle for our family with McMahon Ford. When we were ready to lease a car for our daughter, McMahon Ford was the only place we co Having Purchased a vehicle for our family with McMahon Ford. When we were ready to lease a car for our daughter, McMahon Ford was the only place we considered. The staff and Chris McMahon is super friendly and the sales manager Richard Agudo is both knowledgeable and patient in addressing all of our needs and concerns. We love McMahon Ford and have had two wonderful experiences so far. We will definitely consider them again for future purchases - as this family loves Fords! More

They Want To Earn Your Business! My husband and I weren't sure if we wanted to lease or buy a car. Richard Agudo was a great sales person. There was never any pressure. He called to f My husband and I weren't sure if we wanted to lease or buy a car. Richard Agudo was a great sales person. There was never any pressure. He called to follow up but never any pressure. If we changed our mind or asked for specific information Richard and the sales manager Sam Brown were always accommodating. There was never any push to get this car or that car. They listened to what we wanted, there was no "up sell"; they told us the options of things. From our first visit to look at car options to the day we picked up the car was 17 days because we weren't sure about buying or leasing a car, but they just kept saying, "we would love to earn your business." They appreciated that you want to spend your hard money with them. There as never pressure. Also, if you call with a question, they responded quickly. We had never leased or bought a car from a ford dealer and we couldn't be happier with our experience from McMahon Ford. More

Amazing service My salesman Ed Maldonado was so pleasant and easy to work with. Best car buying experience ever! If your looking to buy or lease a car, McMahon Ford My salesman Ed Maldonado was so pleasant and easy to work with. Best car buying experience ever! If your looking to buy or lease a car, McMahon Ford is the place to go! More

Couldn't have been easier! Ed Maldonado was an absolute pleasure to deal with and he made this the easiest process I've ever experienced. I also want to put in a good word for Ed Maldonado was an absolute pleasure to deal with and he made this the easiest process I've ever experienced. I also want to put in a good word for Paul the business manager paid attention to detail made all the necessary copies for my file. Chris the owner is doing a terrific job I highly recommend this Ford car dealership. More

Easy breezy! I went in for about an hour or so on my first visit and we had all of the numbers done very quickly. I was back in 3 days to pick up my car - with no I went in for about an hour or so on my first visit and we had all of the numbers done very quickly. I was back in 3 days to pick up my car - with no changes to the numbers or hidden costs. In fact, they gave me an additional rebate! This was the fastest, most pleasant experience I have had any dealership. More

Purchasing our Ford Edge Our salesman Ed Maldonado was quite personable and easy to deal with. His knowledge of the Ford Edge was top-notch. We test drove an Edge from deale Our salesman Ed Maldonado was quite personable and easy to deal with. His knowledge of the Ford Edge was top-notch. We test drove an Edge from dealer inventory and purchased it the same day. We highly recommend both McMahon Ford and Ed Maldonado. More

Purchasing my F250 My salesman name is Ed Maldonado, I can't speak nice enough about him. He responded all my calls and questions before the sales. After I bought the ca My salesman name is Ed Maldonado, I can't speak nice enough about him. He responded all my calls and questions before the sales. After I bought the car, he followed up to see if I had any questions or concerns. The general manager Steve Fowler was terrific also. He responded quickly to all my questions and concerns. I would not hesitate to buy another vehicle or recommend to my family and friends to buy from this dealership. More

Excellent experience! We recently leased a new Ford Edge through McMahon Ford and start to finish it was a positive experience. We've been leasing cars from McMahon (and se We recently leased a new Ford Edge through McMahon Ford and start to finish it was a positive experience. We've been leasing cars from McMahon (and servicing them there) for many years - I think its been about 7 cars in total, and while occasionally our primary contact changes, every lease process has been seamless. From the sales team to the business team and the service team - friendly, welcoming, knowledgeable...McMahon is a fantastic dealer! Oh, and we're loving the cars as well! More