McMinnville Jeep Ram
McMinnville, OR
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Super polite and informative staff. Very friendly and accommodating. They did not try to upsell at all, they were just very factual about what needed to be done and serviced. Very friendly and accommodating. They did not try to upsell at all, they were just very factual about what needed to be done and serviced. More
Excellent customer service! The service dept was prompt, a pleasure to schedule an appointment with and notified me right away when my jeep was finished. Even washed it and vac The service dept was prompt, a pleasure to schedule an appointment with and notified me right away when my jeep was finished. Even washed it and vacuumed out the inside! More
Have used this dealership for the last 3 oil changes and service and the service department employees seem to always be dismissive and have no empathy or compassion. I will be looking for a new location to service and the service department employees seem to always be dismissive and have no empathy or compassion. I will be looking for a new location to service my truck due to their outrageous pricing for an oil change and tire rotation. I just had my invoice, and it cost me with a veteran's discount $411 dollars for an oil change and tire rotation. The pricing has gone up 110 dollars from 6 months ago. I wouldn't mind spending extra for good service but again, the service department employees have zero customer service skills. More
A social media ad was what caused me to contact the dealership. Ryan from online sales was quick to communicate in a welcoming and professional manner, which gave hope of a positive interaction to come dealership. Ryan from online sales was quick to communicate in a welcoming and professional manner, which gave hope of a positive interaction to come. Though once I was contacted from Owen from sales, the lack of a welcome tone and professionalism was apparent. Owen was quick to ask where I lived and noted since I was outside of the city (located one county over), it was reason to not do business since their inventory was low. Based on Owens statements, I would advise focusing your marketing to within the McMinnville area to avoid further requests from clients that Owen will turn away. More

